Why clients choose and stay with Laserfiche
Nucleus Research analyzed the experiences of several Laserfiche clients to understand why they chose that vendor’s enterprise content management (ECM) software solution, and what factors contributed to the continued relationship. Our research found that customers selected Laserfiche for three key reasons over its ECM competitors: user friendly interface, sophisticated functionality, and superior customer support. Nucleus also determined that the Laserfiche client retention rate for this survey was greater than 90 percent.
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