ERP Technology Value Matrix 2019

Enterprise resource planning (ERP) software is the backbone of many organizations and continues to be a market to which vendors are bringing technologies designed to automate processes and increase efficiency. In many of the industry verticals addressed by the vendors featured in this Value Matrix, customers are still struggling with digitization of data, coordinating and streamlining of processes, and moving away from heavily customized legacy systems. While vendors are promising to deliver value on technologies like artificial intelligence (AI), machine learning (ML), and Internet of Things (IoT), the use cases are still narrow in breadth and often have yet to demonstrate significant returns.