Guidebook – TeamViewer

Managing and supporting Internet-connected devices—be they for consumers, employees, or Internet of Things (IoT)—is increasingly critical for both business-to-business and business-to-consumer companies and applications. In examining the experiences of TeamViewer customers across three segments—connect, manage, and interact—Nucleus found strong growth opportunity across all segments, largely driven by the ability to increase productivity among end users, technical and field service support representatives, and IT and IoT network managers.