HCM Technology Value Matrix 2020

Factors such as low unemployment and high labor participation continue to compel HCM vendors to offer complex functionalities. However, these conditions have also contributed to an increased focus on user experience. Candidate drop off and high turnover are pressing issues for many industries, and the current state of the labor market has only added to the sense of urgency that HR teams and recruiters face. Leveraging capabilities that boost engagement, such as on-demand pay and learning, as well as enhancing longstanding modules to be more user-friendly, are critical to helping organizations attract and retain preferred candidates.