SugarCRM acquires Node to accelerate AI delivery
On August 24, 2020 SugarCRM announced the acquisition of Node, an AI as-a-service platform for predictive insights around best interacting with partners, customers, and investors. This move will accelerate Sugar’s own AI capability development initiatives and further strengthen Sugar’s niche in the CRM market as a leading data-driven, time-aware, predictive CX platform. This allows Sugar to meet a growing customer need within its segment and stand out in a rapidly maturing CRM market – delivering value-add analytics and AI via the platform without extensive setup or data science expertise needed.
Have a specific question? Query our research catalogue with the Nucleus AI Tool.
Learn more about Nucleus Research’s ROI case study approach here.
Gain the knowledge you need to effectively develop and deliver a financial business case at ROIUniversity.com.
RELATED RESEARCH
TCO Guidebook: Infor Birst
Infor Birst is a comprehensive enterprise analytics platform that includes industry-specific models and templates, automated data integration capabilities, and built-in data governance tooling. Its broad…
Six trends in data and analytics for 2022
Reflecting on vendor briefings and customer interactions over the year, Nucleus has identified several key factors driving vendor investment and user adoption in data and…
Zoho looks to drive CRM adoption with Canvas for Zoho CRM
The biggest factor that limits the success of CRM deployments is inadequate user adoption resulting in incomplete data within the system. The most natural way…
RingCentral set to finish 2021 strong
Several factors converge to suggest continued growth and strong performance from RingCentral for the remainder of 2021. Major enterprise partnerships such as that with Microsoft…
iPaaS returns $3.36 per dollar invested
Nucleus examined ROI case study data for integration platform-as-a-service (iPaaS) technologies conducted from January 2020 to the present day and found that customers’ investments in…
Checkmarx benefit case study: Financial services provider
A financial services company selected Checkmarx technology to improve the security of custom software the company develops by idenitfying vulnerabilities and providing remediation guidance early…