Unit4 shows its x-factor with ERPx

In the fourth quarter of 2020, Unit4, a Netherlands based software company, announced ERPx, its newest Enterprise Resource Planning (ERP) solution, slated for release in the first quarter of 2021. ERPx is a cloud-based SaaS solution that includes various Unit4 business applications and modern features like machine learning functionality, chatbot technology, and low-code and integration extension toolkits. Unit4 takes a vertical approach in the ERP market and gears its solutions towards mid-market organizations in the service-focused industry. We expect this specialization could make ERPx easier to implement and more intuitive when addressing industry-specific technology challenges, rather than a more general ERP product could. This specialization could potentially benefit ERPx customers with increases in user productivity and decreases in costs. Unit4’s announcement of ERPx supports our previous research in which vendors are narrowing the focus of their products by industry to offer more customized solutions and modules for deeper market penetration and improved customer satisfaction.