Zoho One ROI Case Study: Retail Solutions Provider
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A retail solutions provider achieved a 660 percent return on its investment upon implementing Zoho One and recovered its investment in the solution 2.4 months after deployment. The organization was previously using Salesforce, but high customization costs and complexity hindered its ability to scale operations. Nucleus found that upon the adoption of Zoho, the organization achieved a 20 percent increase in new client onboarding efficiency, and was able to redeploy staff across sales and customer support. Collectively, increased efficiencies enabled the organization to save over 700,000 per year in avoided labor costs.
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Have a specific question? Query our research catalogue with the Nucleus AI Tool.
Learn more about Nucleus Research’s ROI case study approach here.
Gain the knowledge you need to effectively develop and deliver a financial business case at ROIUniversity.com.
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