Google Delivers 806% ROI for Leading Medical Products Provider with Google Message Discovery

Boosts productivity of IT staff, improves ability to rapidly search e-mail

BOSTON – May 19, 2009 – Nucleus Research analysts have independently examined the deployment of Google Message Discovery for a leading medical products provider to find a return on investment (ROI) of 806% with payback in four months.

A publicly held provider of a broad variety of medical devices, the company is subject to Sarbanes-Oxley and sells products to highly regulated customers. As a result, it is frequently subject to litigation and regulatory oversight, which often requires the IT department to locate e-mails to sufficiently respond to discovery requests. In early 2008, the IT department determined that it needed to improve its practices for fulfilling these requests.

After reviewing multiple options, Google Message Discovery (formerly Postini) was chosen because it is delivered as a service over the Web and its deployment requires no hardware, fewer personnel and takes less time. Further, its journaling functionality sends a copy of all e-mails to a dedicated e-mail box, enabling faster, more comprehensive searches while limiting employees’ ability to obscure activity by deleting or moving e-mails. Google Message Discovery is used by IT and legal personnel to search the e-mails of 5,300 employees who are distributed across four legal entities. The vast majority of e-mails are stored on Google servers. This solution has improved administrator productivity and reduced costs by eliminating most magnetic storage tapes, while avoiding both server and consultant costs.

”We’re seeing growing adoption of cloud computing and on-demand applications as a way to reduce capital costs, accelerate time to value, and manage limited resources” said Rebecca Wettemann, VP of Research for Nucleus Research. “Companies considering cloud strategies today can likely identify both opportunities to reduce ongoing costs and opportunities to deliver greater value with limited investment.”
The full case study is available at NucleusResearch.com All Nucleus Research ROI case studies are independent assessments, evaluating the costs and benefits from the IT deployment.

About Nucleus Research

Nucleus Research is a global provider of IT research and advisory services that provides CFOs, CIOs and their staffs with the real-world information they need to maximize the business returns from their technology investments, including successfully executing their IT deployments and determining the business value of their initiatives. For more information, visit NucleusResearch.com.