The Research

Our collection of independent and objective technology research is designed to help you make smarter, data-driven decisions.

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Our generative AI tool searches the entire data catalog and all published research.

ROI Case Studies

An ROI case study is a thorough examination of the actual benefits a customer achieved from a technology deployment.

Value Matrix

The Nucleus Research Technology Value Matrix is concise assessment of the operational value a solution delivers.

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  • ROI Tools X91

    Plum ROI business case tool

    The Plum business case tool allows users to quickly estimate the value of a Plum deployment, including return on investment (ROI), total cost of ownership…

  • ROI Case Studies X113

    Providence ROI case study: Predictive Hiring

    Providence Health & Services ROI case study: Providence Health & Services achieved a 3535 percent ROI by leveraging its existing technology resources to develop a…

  • ROI Case Studies X112

    Tray.io ROI case study: Auctane

    Tray.io ROI case study: Auctane achieved a 356 percent ROI with a payback period of 3.6 months after adopting the Tray Automation Platform to simplify…

  • Value Matrix X111

    Project Management Technology Value Matrix 2023

    Have a specific question? Query our research catalogue with the Nucleus AI Tool. Project management solutions have emerged as a clear value driver for organizations…

  • Research X110

    Anatomy of a decision: Garvis

    Read the full library of anatomy of a decision research by searching our research archives for “anatomy of a decision” Nucleus interviewed Garvis’ demand planning platform…

  • Research X109

    PTC expands its vision at LiveWorx 2023

    On May 15 through 18, PTC conducted its LiveWorx 2023 conference, its first since 2019. Central themes of the conference included new acquisitions, enabling business…

  • Research X108

    The no-code tech stack with Creatio

    Nucleus interviewed multiple Creatio customers who selected the no-code platform over multiple competitors for varying use cases. Nucleus found Creatio reduced IT complexity, improved productivity,…

  • Research X107

    Rethinking demand planning excellence

    The disruptive and brisk pace of today’s supply chains has made historical data unreliable and legacy solutions and Excel outdated and inefficient tools for demand…

  • ROI Tools x70

    Habu ROI business case tool

    Habu delivers a secure software platform that allows you to create and manage clean room experiences between you and your partners, while maintaining full control…

  • ROI Case Studies X106

    HiBob ROI case study: US CRM Vendor

    A US-based Customer Relationship Management software provider achieved a 226 percent ROI upon its implementation of HiBob and recovered its initial investment in the technology…

  • Research X104

    DailyPay drives retention at scale

    On-demand pay, also known as earned wage access, has seen a significant uptick in adoption since its introduction. The functionality enables employees to take out…

  • Research X105

    Zendesk brings AI to CX: Relate 2023

    At its annual Relate conference in San Francisco, Zendesk showcased new offerings that are designed to help users elevate customer experiences through AI integration. The…

  • Research X103

    Informatica World highlights cloud partnerships

    At Informatica World 2023, Informatica announced several extended partnerships to better position its services for potential joint customers. By integrating its data management solutions directly…

  • Research X102

    Blue Yonder ICON 2023 updates

    At the ICON 2023 conference in Las Vegas, Blue Yonder showcased its vision for 2023, product updates to Blue Yonder supply chain applications, and efforts…

  • Research X101

    Zoholics announcements 2023

    At the 2023 Zoholics conference, Zoho unveiled several new applications and features and showcased its upmarket strategy, targeting large organizations with enterprise-ready products that offer…

  • Value Matrix X99

    iPaaS Technology Value Matrix 2023

    Have a specific question? Query our research catalogue with the Nucleus AI Tool. In 2023, organizations continued to adopt digital systems at a rapid clip,…

  • ROI Case Studies X100

    Informatica ROI case study: Paycor

    Informatica ROI case study: Paycor achieved a 512 percent ROI with a payback period of 2.4 months after adopting Informatica CDI to scale and unify…

  • Research X98

    Quantifying the value of predictive maintenance

    Predictive maintenance initiatives reduce downtime by between 35 and 50 percent, extend asset lifespan by between 20 and 40 percent, lower costs, improve safety, and…

  • Research X97

    Wasabi and Veeam: Cost-efficient cloud storage and recovery

    Nucleus evaluated interactions with multiple customers who adopted data storage and recovery solutions to assess the potential benefits of joint Wasabi and Veeam deployments. Nucleus…

  • ROI Case Studies X96

    PandoLogic ROI Case Study: I.K. Hofmann

    PandoLogic ROI case study: I.K. Hofmann USA achieved a 102 percent ROI by implementing PandoLogic, and recovered its initial investment two years after the deployment….

  • Research X95

    Consolidate data needs with MongoDB

    Users interviewed by Nucleus cited that MongoDB offers enhanced scalability, adaptability, and improved data processing, enabling organizations to handle complex queries and adapt to changing…

  • Research X92

    SCP solutions reduce inventory levels by 24%

    Nucleus interviewed 68 supply chain planning professionals who migrated to a dedicated Supply Chain Planning (SCP) solution. We found that SCP solutions notably reduce inventory…

  • Research X88

    The value of improved forecasting with SCP solutions

    Nucleus interviewed 68 supply chain professionals leveraging a Supply Chain Planning (SCP) solution and found that SCP solutions improved forecasting practices. On average, demand forecast…

  • Value Matrix X94

    TMS Technology Value Matrix 2023

    Have a specific question? Query our research catalogue with the Nucleus AI Tool. As supply chains become increasingly complex, transportation management systems (TMS) are a…

  • Research X93

    Anatomy of a decision: Kinaxis

    Read the full library of anatomy of a decision research by searching our research archives for “anatomy of a decision” Nucleus interviewed Kinaxis customers and found…

  • ROI Case Studies X90

    Zendesk ROI case study: Lush

    Zendesk ROI case study: Lush realized a 369 percent ROI upon its implementation of Zendesk, recovering its initial investment in the software in less than…

  • ROI Case Studies X89

    Freshworks ROI case study: Travel Counsellors

    Freshworks ROI case study: Travel Counsellors realized a 374 percent ROI with a payback period of less than six months after replacing three instances of…

  • ROI Case Studies X87

    o9 Solutions benefit case study: Materials Supplier

    Nucleus examined a manufacturer’s deployment of o9 Solution’s Digital Brain platform and found quantitative benefits, including $75,000 in avoided headcount annually, a four-percentage point increase…

  • ROI Case Studies X85

    HiBob ROI Case Study: Zappi

    Zappi achieved an 83 percent ROI upon its implementation of HiBob and recovered its initial investment in the solution less than two years after deployment….

  • Research X86

    Conga Connect announcements 2023

    At the 2023 Conga Connect conference the vendor unveiled some of the key components of its product roadmap, designed to help Conga users optimize their…

  • Value Matrix X81

    WFM Technology Value Matrix 2023

    Have a specific question? Query our research catalogue with the Nucleus AI Tool. Organizations that employ hourly workers are under intense pressure to keep operating…

  • Research X82

    Anatomy of a decision: iCIMS

    Read the full library of anatomy of a decision research by searching our research archives for “anatomy of a decision” Nucleus interviewed iCIMS users to assess…

  • Research X84

    ROI Guidebook: Informatica iPaaS

    Organizations are increasingly dependent on accurate and highly-available data from various applications and environments to enable data consumers and inform decision-making. The size and complexity…

  • Research X83

    Anatomy of a decision: Oracle vs Salesforce

    Read the full library of anatomy of a decision research by searching our research archives for “anatomy of a decision” Over the course of the past…

  • Research X80

    Realizing value with Unit4 software suite

    Nucleus interviewed multiple Unit4 customers and found breadth of functionality, lower costs compared to competitors, and configurability as the primary selection drivers. Interviewed organizations attributed…

  • Value Matrix X78

    CRM Technology Value Matrix 2023

    Have a specific question? Query our research catalogue with the Nucleus AI Tool. The CRM space is evolving, and technology once reserved for large organizations…

  • Research X79

    Flexibility with Board Intelligent Supply Chain Planning

    Nucleus interviewed multiple Board International Intelligent Supply Chain Planning customers and found tangible quantitative benefits, including saving $255,000 in avoided headcount annually, improved forecasting accuracy…

  • Value Matrix X77

    Analytics Technology Value Matrix 2023

    Have a specific question? Query our research catalogue with the Nucleus AI Tool. Over the past few years, the way that enterprise and mid-market customers…

  • Research X76

    The expected impact of generative AI in CRM

    In early March of 2023, several leading CRM vendors including Salesforce, Microsoft, and HubSpot announced new generative AI capabilities fine-tuned on public and private organizational…

  • Research X75

    Qlik and Talend unite for data warehouse modernization

    Following Qlik’s announcement of its intent to acquire Talend, Nucleus interviewed both vendors’ customers to ascertain the potential value of this combination under Thoma Bravo….

  • ROI Case Studies X73

    Plex Systems ROI case study: BestMaid

    Regional food product provider Best Maid achieved a 185 percent ROI and recovered its initial investment in 0.5 years following its Plex Systems deployment. Notable…

  • Research X74

    Anatomy of a decision: Zendesk

    Read the full library of anatomy of a decision research by searching our research archives for “anatomy of a decision” Nucleus assessed the experiences of Zendesk…

  • Research X72

    Anatomy of a decision: Couchbase

    Read the full library of anatomy of a decision research by searching our research archives for “anatomy of a decision” Couchbase has established itself as a…

  • Research X71

    The value of GovCon ERP platforms

    With a potential recession on the horizon, organizations across the board are looking to run leaner while establishing new business lines. Government contracting (GovCon) is…

  • Research X69

    Optimize inventory with Smart Software

    Nucleus spoke with multiple businesses that have adopted Smart Software for supply chain planning and found the platform delivered the following cited benefits: a $10M…

  • Research X68

    Print and digital signage systems: Don’t buy twice

    With tightening economic conditions, retailers are under more pressure than ever to cut costs and protect their margins. Nucleus identified unifying print and digital signage…

  • Value Matrix X67

    Supply Chain Planning Technology Value Matrix 2023

    Have a specific question? Query our research catalogue with the Nucleus AI Tool. While technology spend tightens, there has been a surge in first-time buyers…

  • Research X63

    Demystifying the value of Microsoft’s GPT-powered Copilot

    Microsoft’s integration of GPT4 into its Microsoft 365 suite and Power Platform with Copilot is expected to result in significant benefits for users, including projected…

  • ROI Case Studies X65

    uFlexReward ROI case study: Unilever

    Global consumer goods organization, Unilever, built and deployed an internal reward system to provide more transparency into its global reward operations. Upon the implementation of…

  • Research X66

    TCP reduces healthcare labor spend by 2 percent

    Nucleus interviewed TCP Software users to assess the value of deploying TCP Humanity for healthcare use-cases and found that one organization was able to reduce…