The Research

Our collection of independent and objective technology research is designed to help you make smarter, data-driven decisions.

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ROI Case Studies

An ROI case study is a thorough examination of the actual benefits a customer achieved from a technology deployment.

Value Matrix

The Nucleus Research Technology Value Matrix is concise assessment of the operational value a solution delivers.

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  • ROI Case Studies X13

    ShipStation benefit case study: Fashion Brand

    Nucleus examined a fashion brand’s deployment of ShipStation and found that with an enhanced view into the order management process, the organization could save time…

  • ROI Case Studies X10

    Oracle NetSuite benefit case study: Apparel Company

    Nucleus examined an apparel company’s deployment of NetSuite and found that the organization created and customized KPI dashboards that enhanced performance visibility, increased total fulfillment…

  • Research X11

    The benefits of CRM verticalization

    Nucleus found organizations that opt for verticalized CRM solutions can reduce upfront and ongoing technology costs by 34 percent while reducing the payback period by…

  • ROI Case Studies X12

    Board benefit case study: Multinational Manufacturer

    Nucleus interviewed a multinational manufacturer that adopted Board and found tangible benefits including improved data management, increased visibility and communication, and reduced operational costs. Specific…

  • Research X9

    TCP announces new analytics solution

    Upon reviewing past ROI case study data and customer interviews, Nucleus found organizations that leverage overtime analytics functionality can reduce planned overtime by 50 to…

  • Research X8

    Why adopt IIoT alongside existing MES, EAM, and QMS

    Manufacturers with a tech stack consisting of only an MES, QMS, and EAM suffer from a lack of real-time data, unoptimized maintenance processes, poor asset…

  • ROI Case Studies X7

    Oracle ROI case study: Data Science Company

    This data science company realized an average annual ROI of 48 percent with a payback period of 2.7 years after adopting Oracle Analytics Cloud (OAC)…

  • ROI Case Studies X6

    MercuryGate benefit case study: Logistics Company

    Nucleus interviewed a logistics service provider that deployed MercuryGate and found benefits, including increased freight visibility, enhanced operational efficiency, and improved revenue streams. A specific…

  • Research X5

    Work Management trends to watch 2023

    Nucleus found that users of Work Management platforms can increase project load by an average of 21 percent. Dedicated solutions for Work Management have gained…

  • Research X4

    The incremental value of extending CX

    To determine the value of expanding the capabilities of a traditional CRM solution, Nucleus examined 2022 research notes and case study data across CRM, Marketing…

  • Research X3

    HCM technology trends to watch in 2023

    Going into 2023, the trends that will impact HCM technology buying decisions include the need to improve decision-making through actionable insights and predictive assessments, expansion…

  • ROI Case Studies X2

    Airtable benefit case study: Medical Devices

    Nucleus examined a medical device organization’s deployment of Airtable and found it was able to reduce the amount of time needed to complete a project…

  • Research X1

    Product analytics and experimentation unite with Amplitude

    Nucleus spoke to multiple businesses that considered Mixpanel and Amplitude in competitive evaluations and decided to adopt Amplitude’s unified Digital Analytics Platform for product analytics…

  • Equity W211

    Equity Snapshot: Paychex Q2

    After a challenging three years for organizations across the US and globally, employment markets have begun to normalize with unemployment rates reaching pre-pandemic levels. This…

  • Research W210

    Anatomy of a decision: Laserfiche

    As organizations remain fully remote or shift back towards hybrid and in-person work structures, the need for modern content services and collaboration (CSC) software has…

  • Research W209

    MercuryGate acquires ClearTrack

    On November 8th, 2022, MercuryGate announced the acquisition of ClearTrack Information Network, a cloud-hosted and on-premises system that stores and tracks information related to the…

  • Research W208

    Zoho announces enhancements for Zoho Desk

    Zoho Corporation, a leading provider of web-based business tools, recently launched new tools for its flagship customer service platform, Zoho Desk. The announcement is highlighted…

  • Research W207

    Deltek extends its GovCon lead

    Nucleus interviewed multiple customers using Deltek Costpoint and found that the government contracting ERP solution delivered improved employee productivity, enhanced organizational visibility, and an increased…

  • Research W205

    Domo Everywhere brings analytics to the front lines

    Nucleus spoke with multiple businesses that have adopted Domo Everywhere for embedded analytics and found that the platform delivered the following cited benefits: $50,000 per…

  • Equity W206

    Equity Snapshot: Oracle Q2

    Oracle’s key differentiator in the Enterprise Application space is that it continues to be one of the most comprehensive platforms capable of managing large scale…

  • Research W204

    Marketing Automation mistakes to avoid in 2023

    Nucleus examined case study data and customer interviews from the past two years to determine common mistakes organizations make posing the greatest threat to the…

  • Research W203

    Scaling up with Oracle Cloud EPM

    Nucleus interviewed several end-users to understand why they replaced their Anaplan deployments with Oracle Cloud EPM. The most common reasons were to enable scenario modeling…

  • ROI Case Studies W202

    BambooHR benefit case study: Consumer Goods

    Nucleus examined a consumer goods organization’s deployment of BambooHR and found that the organization was able to reduce time spent on critical HR functions by…

  • Research W201

    OpenBots’ demonstrated scalability

    Nucleus interviewed multiple OpenBots customers and found the Robotic Process Automation (RPA) solution reduced software costs, increased employee productivity, and avoided hires. Specific benefits cited…

  • Research W200

    Anatomy of a decision: isolved

    Nucleus interviewed isolved People Cloud customers across various industries to assess the driving factors in the selection of the platform over competitors, and found ease…

  • ROI Case Studies W199

    Infor CPQ benefit case study : Industrial Design and Manufacturing Firm

    To understand the operational benefits driven by the use of Infor CPQ, Nucleus interviewed a customer in the industrial design and manufacturing industry. The organization…

  • Research W198

    Hot Companies to Watch in 2023

    Nucleus selected 12 companies to watch in 2023 that have exhibited strong market performance and product innovation in their respective spaces. The list includes well-established…

  • Research W196

    PTC announces the acquisition of ServiceMax

    On November 17th, 2022, PTC announced the acquisition of ServiceMax, a cloud-based software for field service operations management. Expected customer impact includes boosted field technician…

  • Research W197

    Build enterprise apps with Quixy

    Through end-user interviews, Nucleus examined the benefits realized after deploying the Quixy Low-Code Development Platform (LCAP) and found that organizations improve operational efficiency, enhance operational…

  • ROI Case Studies W195

    Adobe Workfront benefit case study: Higher Education

    Nucleus interviewed an American university utilizing Adobe Workfront and found that the organization was able to reduce time spent on digital media tasks and projects…

  • ROI Case Studies W194

    Asana benefit case study: Education

    Nucleus interviewed an education organization utilizing Asana and found users of the platform reduced time spent completing manual tasks by 20 to 60 percent. Prior…

  • ROI Case Studies W193

    Quixy benefits case study: IT Services Provider

    Nucleus interviewed an IT services provider that deployed Quixy and found benefits including reduced hiring costs, improved productivity, and eliminated software and customization costs. Specific…

  • Research W192

    UKG Aspire 2022 updates

    At UKG’s 2022 Aspire Conference, the vendor announced several product enhancements, reflected on recent moves, and revealed portions of its product strategy and roadmap for…

  • Research W191

    2023 Outlook Assessment: Oracle

    The past 18 months have been eventful for Oracle, with several announced acquisitions and increased product investment across its dedicated suites for HCM, Database, ERP,…

  • Research W190

    SugarCRM Analyst Summit updates 2022

    At the 2022 SugarCRM Analyst Summit, the vendor unveiled some of the key components of its product roadmap that is designed to further its upmarket…

  • Research W189

    Improve operational efficiency with IFS

    Through end-user interviews, Nucleus found that companies deploying IFS solutions increased operational efficiency and productivity, improved employee collaboration, and enhanced customer service. IFS provides a…

  • Research W188

    Slash data movement costs with Wasabi Cloud Sync Manager

    With Wasabi’s release of the Wasabi Cloud Sync Manager, customers can easily move data to Wasabi cloud and across Wasabi cloud regions at less than…

  • Value Matrix W187

    CPQ Technology Value Matrix 2022

    The global economy continues to experience labor shortages and supply chain issues, and customers across all industries are demonstrating an increased need for self-service purchasing…

  • ROI Case Studies W186

    Epicor CPQ benefit case study: Cargo Handling Solutions Provider

    To understand the operational benefits enabled by Epicor CPQ, Nucleus interviewed a customer in the cargo handling industry. The organization noted that Epicor’s integration capabilities…

  • ROI Case Studies W185

    Appian benefit case study: Financial Services Provider

    Nucleus interviewed and found that a financial services organization retired six software applications, saving the company between $1,200,000 and $1,800,000 annually, by adopting Appian. Other…

  • Value Matrix W184

    Embedded Analytics Technology Value Matrix 2022

    Going into 2023, organizations of all scales and industries rely on analytics to inform nearly every facet of decision-making. The embedded analytics market has taken…

  • Research W183

    Do more with less with Zoho Creator

    Nucleus interviewed multiple Zoho Creator customers and found benefits including improved productivity, reduced staffing costs, and enhanced organizational scalability. A medical organization reduced triage and…

  • ROI Case Studies W182

    Infor Birst benefit case study: Financial Services Provider

    This financial services provider experienced multiple tangible benefits by adopting Infor Birst to support modern data access and analytics. The organization reported benefits, including €350,000…

  • ROI Case Studies W181

    SmartSheet benefit case study: Real Estate

    Nucleus investigated a real estate agency’s deployment of SmartSheet to examine the benefits of the solution and found it was able to increase project load…

  • Research W180

    Salesforce expands vertical approach

    Salesforce’s launch of Automotive Cloud brings industry-specific CRM capabilities to automakers, dealers, automotive finance groups, and their customers. Nucleus found that opting for vertical solutions…

  • Research W179

    IFS Unleashed 2022 updates

    At the Unleashed Conference in Miami Beach, IFS introduced the 22R2 release of its cloud-based solution, IFS Cloud. The IFS Cloud 22R2 release further connects…

  • ROI Case Studies W178

    Jira benefit case study: Technology Company

    Nucleus interviewed a technology company and found that upon implementation of Jira, the organization was able to cut time spent on previously manual tasks and…

  • Research W177

    Paycor Acquires Talenya

    Nucleus found that automated sourcing capabilities can accelerate time-to-hire by an average of 20 percent, making it an increasingly critical aspect of talent acquisition deployment….

  • Research W176

    Why businesses embed with Infor Birst

    Nucleus spoke to multiple businesses that adopted Infor Birst to gain capabilities for embedded analytics and found that the platform allowed customer organizations to strengthen…

  • Research W175

    Amazon DynamoDB reduces storage costs by 60%

    Nucleus interviewed multiple Amazon DynamoDB customers and found that deploying the NoSQL serverless database resulted in reduced storage and compute costs, improved data processing performance,…