The Research

Our collection of independent and objective technology research is designed to help you make smarter, data-driven decisions.

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ROI Case Studies

An ROI case study is a thorough examination of the actual benefits a customer achieved from a technology deployment.

Value Matrix

The Nucleus Research Technology Value Matrix is concise assessment of the operational value a solution delivers.

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  • Research W172

    Project44 decreases demurrage costs

    Nucleus interviewed multiple Project44 customers and found that one manufacturer decreased its demurrage costs by 50 percent and eliminate two FTE within a year of…

  • ROI Case Studies W174

    Conga benefit case study: Communication Technology Provider

    Nucleus interviewed a Conga customer in the communication technology industry to determine the benefits the organization realized upon deployment. Conga’s automation capabilities enabled the organization…

  • Value Matrix W173

    LCAP Technology Value Matrix 2022

    As businesses become more protective of their current cash positions, they are exploring options to do more with less to remain competitive. However, with the…

  • Value Matrix W171

    Talent Acquisition Technology Value Matrix 2022

    Despite news of hiring freezes, layoffs, and general uncertainty over the past 18 months, talent acquisition remains a key initiative for organizations. Leaders in the…

  • Research W167

    SilkRoad poised for accelerated growth

    SilkRoad has maintained longstanding leadership in the employee onboarding space with its RedCarpet Onboarding product. While many talent management and full-suite HCM providers have introduced…

  • Research W166

    ActiveCampaign boosts lead generation by 110 percent

    The level of engagement required to meet the expectations of customers has risen significantly over the last few years. As a result, organizations of all…

  • Research W169

    SuiteWorld 2022 updates

    At the SuiteWorld conference in Las Vegas, Oracle NetSuite introduced ongoing value improvements for customers. Nucleus recognized three announcements as most pivotal: AP Automation functionality,…

  • Research W168

    Break into new markets with Zuora

    Nucleus interviewed several Zuora Billing users and found the billing solution increased revenue, improved access to new markets, and reduced IT complexity for businesses. Specific…

  • Research W170

    MPO increases service levels by 15 percent

    Establishing a consistent and cost-effective logistics process during economic and geopolitical uncertainty is near impossible without the proper technology. MPO is a full-suite logistics and…

  • ROI Case Studies W165

    Adobe Marketo Engage ROI case study: Multinational Conglomerate

    This multinational energy management company deployed Adobe Marketo Engage to automate its marketing communication and email campaigns and increase client retention. For example, the retention…

  • Research W161

    Nucleus Top Ten Predictions for 2023

    With another year of uncertainty looming, Nucleus’s top 10 predictions for 2023 look to rising and falling trends, particularly concerning shifting priorities. As end-user organizations…

  • Research W164

    Scaling up ROI with Plum

    Plum is intended to scale with an organization which opens the door for organizations to expand their implementation and improve their ROI over time. The…

  • ROI Case Studies W163

    ClickUp ROI case study: Construction Company

    A US-based construction company achieved a 1645 percent ROI by deploying ClickUp for project management and recovered its initial investment in the technology in 1.2…

  • Research W162

    Tableau speeds up reporting and visualization by 65%

    Nucleus interviewed multiple Tableau customers and found the solution increased productivity, enhanced organizational visibility, and improved revenue. Cited benefits include a 65 percent reduction in…

  • Research W160

    Five CRM mistakes to avoid in 2023

    Nucleus recently examined CRM case study data and customer interviews from the last several months to determine the most common mistakes organizations make that pose…

  • Research W159

    Databricks lowers enterprise compute costs by 20 percent

    Nucleus interviewed multiple enterprises that adopted Databricks Lakehouse to support a broader range of analytics use cases and found significant improvements in their compute costs,…

  • Research W144

    Veloce CPQ increases product revenue by 90 percent

    Veloce CPQ enables organizations with highly customizable and complex products to simplify the quoting process to deliver accurate quotes more efficiently. Nucleus recently interviewed a…

  • Research W157

    Why large enterprises choose Kinaxis

    Nucleus interviewed multiple enterprises that adopted Kinaxis RapidResponse to centralize supply chain operations and found significant improvements in their supply chain efficiency. Customers reported unlocking…

  • Research W158

    FourKites improves OTIF and customer retention

    FourKites is a real-time supply chain visibility software solution that equips logistic teams with real-time data, out-of-the-box dashboards, and predictive ETA insights. The FourKites platform…

  • Research W156

    Drop RFP’s and pick up work

    Following interviews with Work Management users over the last six months, Nucleus found that Work Management platforms can cut the amount of time spent on…

  • Research W155

    Infor Nexus saves customers millions in transportation costs

    Nucleus interviewed multiple Infor Nexus customers and found the Control Tower solution improved regulatory compliance, reduced operational costs, and increased productivity. Cited benefits include a…

  • Research W154

    Talent Acquisition satisfaction survey 2022

    Nucleus surveyed more than 250 recruiters on their degree of satisfaction with the organization’s current talent acquisition solutions and found that economic uncertainty has led…

  • Value Matrix W152

    Control Tower Technology Value Matrix 2022

    Supply shortages, labor shortages, transportation delays, and price fluctuations continue to disrupt supply chains across the globe. Mid-market and enterprise organizations turn to control tower…

  • Research W153

    Controlling cash flow with Coupa

    Coupa is a business applications platform that helps manage transactions for procurement, supply chain, and finance teams for organizations of all sizes. Nucleus interviewed multiple…

  • Research W151

    Anatomy of a decision: Claritysoft

    The CRM market is maturing, and the disparity in functionality that once existed between vendors has diminished significantly over the last several months. As a…

  • Research W150

    isolved Connect 2022 update

    At isolved’s annual Connect user conference, the vendor announced the launch of several new features and unveiled its roadmap for the second half of 2022…

  • Research W149

    CPQ market overview 2022

    Configure, price, and quote (CPQ) solutions enable organizations to generate complex quotes for purchase orders, resulting in increased revenue, reduced operational costs, and improved productivity….

  • Research W148

    Eliminate data silos with Replicon

    With increasing interest rates and an uncertain economic future, more organizations will need to turn to project management solutions to facilitate operations and ensure survivability….

  • Research W147

    Why NoSQL users choose Amazon DynamoDB

    Nucleus interviewed multiple Amazon DynamoDB customers and found the fully managed database delivers reduced operational costs, enhanced productivity, and a consolidated technology stack. Cited benefits…

  • Research W146

    Cloudera releases SaaS data lakehouse

    On August 17th, 2022, Cloudera launched the Cloudera Data Platform (CDP) One, its new data lakehouse-as-a-service (LaaS). CDP One is a serverless offering with compute…

  • Research W145

    Why Kinaxis’ MPO acquisition matters

    In Q2 of 2022, the supply chain planning expert Kinaxis acquired transportation and order management technology vendor MPO for $45 million. Nucleus believes the acquisition…

  • Research W143

    Salesforce launches Salesforce Easy

    On August 22nd, Salesforce announced its latest CRM offering, Salesforce Easy. Salesforce has been among the leaders in the CRM space for over 20 years,…

  • ROI Case Studies W142

    HiBob ROI case study: Uala

    Uala achieved a 405 percent ROI upon implementing HiBob and recovered its initial investment in the solution less than three months after deployment. The Argentinian-based…

  • Value Matrix W141

    Talent Management Technology Value Matrix 2022

    A challenging talent landscape for employers and employees alike has emphasized the value of dedicated solutions for talent management. Hiring freezes and layoffs have replaced…

  • ROI Case Studies W139

    Salesforce for Advancement & Alumni Relations ROI case study: Gordon College

    Gordon College realized a 294 percent ROI with a payback period of just under 4 months after switching to Salesforce from its previous higher education…

  • Research W140

    Teradata launches VantageCloud Lake

    On August 29th, Teradata announced its new cloud data lake offering, VantageCloud Lake Edition, to facilitate a broader range of analytics and data science use…

  • Research W137

    How AI/ML and IoT drive Control Tower autonomy

    Asset-centric enterprises need modern Control Tower solutions to remain competitive in a market rife with uncertain demand and supply. Nucleus found that companies that implemented…

  • Research W138

    Oracle Database empowers innovation in healthcare

    Nucleus surveyed 23 organizations in the healthcare industry and found that the vertical is primed for a data explosion, with database storage expected to grow…

  • Research W135

    Monday.com streamlines operations

    Project-based organizations can no longer afford to rely on manual processes to manage tasks and projects, especially as the economy continues to remain uncertain. Nucleus…

  • Research W136

    Industrial IoT market overview

    Industrial Internet of Things (IIoT) solutions deliver reduced operational costs, improved productivity, and enhanced business agility for organizations with complex supply chains or those involved…

  • ROI Case Studies W109

    Domo ROI case study: Walker Edison

    Walker Edison realized a 1670 percent ROI with a payback period of less than one month after deploying Domo to improve data visibility throughout the…

  • Research W134

    Pro-face announces partnership with Trend Micro

    In response to security concerns in the burgeoning Industrial Internet of Things (IIoT) market, Schneider Electric’s Pro-face announced a partnership with Trend Micro. The partnership…

  • Research W133

    Salesloft boosts agent productivity by 75 percent

    Over the last year, Nucleus identified a common sentiment shared by sales agents across various industries: most CRM platforms are not designed with the agent…

  • Research W132

    Zuora launches Secure Data Share with Snowflake

    On July 26th, 2022, Zuora announced Zuora Secure Data Share for Snowflake to empower collaborative analytics for joint customers. Now, customers can combine and evaluate…

  • Research W131

    Break into new markets with Business Central

    Nucleus found that users of Microsoft Dynamics 365 Business Central enhanced productivity, reduced operational costs, and improved business agility. Business Central customers interviewed by Nucleus…

  • Research W130

    The value of Rootstock and Salesforce connectivity

    Nucleus interviewed several Rootstock customers to explore the value of native connectivity between an ERP and the Salesforce Platform. We found that, by being built…

  • Research W129

    Procore announces new WFM module

    Procore, a provider of construction management software, recently announced the release of its Workforce Management module. The new addition seeks to add an additional layer…

  • Research W128

    10x faster insights with Zoho Analytics

    Nucleus interviewed multiple Zoho Analytics customers and found that deploying the platform led to a reduction in operational costs while increasing productivity and revenue. Benefits…

  • Research W127

    TM satisfaction survey 2022

    Nucleus surveyed 168 users on their level of satisfaction with their current talent management solution and found that more than half would move to another…

  • ROI Case Studies W124

    Highspot ROI case study: International Auction House

    Nucleus found that upon deploying Highspot, this international auction house increased the effectiveness of its sales pitches and boosted productivity for more than 350 marketing…