The Research

Our collection of independent and objective technology research is designed to help you make smarter, data-driven decisions.

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ROI Case Studies

An ROI case study is a thorough examination of the actual benefits a customer achieved from a technology deployment.

Value Matrix

The Nucleus Research Technology Value Matrix is concise assessment of the operational value a solution delivers.

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  • Research W126

    ZohoDay updates 2022

    At the ZohoDay 2022 conference, the vendor unveiled several upcoming announcements centered around improving the experience of both end users and their customers. Zoho also…

  • Research W125

    Why the Infor and Syntellis healthcare partnership matters

    In July 2022, Infor and Syntellis announced a strategic partnership between their Healthcare solution suites. End-users will be able to integrate Infor CloudSuite Healthcare with…

  • Research W123

    Cut project time in half with Asana

    Nucleus interviewed users of Work Management provider, Asana, and found that organizations using the solution can complete projects 50 percent faster and increase project load…

  • Research W120

    How Deltek Costpoint users win more deals

    Nucleus interviewed multiple Deltek Costpoint customers and found that the ERP solution enhances organizational visibility, security, and compliance while improving productivity for government contractors. Benefits…

  • ROI Case Studies W122

    KnowledgeLake ROI case study: New Belgium Brewing

    New Belgium Brewing (NBB) deployed KnowledgeLake to digitize its on-premises content and automate various business processes across its HR, legal, finance, and environmental health and…

  • Value Matrix W121

    Database Technology Value Matrix 2022

    Organizations of all industries and scales require databases to collect, store, and retrieve information and power applications with scalable architectures. As data volumes continue to…

  • Research W119

    Maximizing talent value in a downturn

    The events of the past three years have underscored the importance of investment in HCM tools that help organizations rapidly respond to changes in the…

  • Research W118

    Anaplan’s workforce planning advantage

    Every decision a corporate leader makes ultimately affects the bottom line. This is why having a solution that provides an accurate top-down view of how…

  • Research W117

    Databricks open sources Delta Lake

    On June 30th, 2022, Databricks announced its intention to open source all Delta Lake innovations, including all of its APIs, with the release of Delta…

  • Research W116

    TIBCO benefits case study: Coastal Cloud

    Nucleus interviewed Coastal Cloud, a systems integrator (SI) and Salesforce consultant that leverages TIBCO, and found users of the vendor’s iPaaS solution can expect increased…

  • ROI Case Studies W111

    Plum ROI case study: Scotiabank

    Scotiabank realized a 182 percent ROI by running a pilot with talent assessment platform, Plum, and recovered its initial investment just over seven months after…

  • Research W115

    QAD Elevate lowers costs and accelerates cloud migrations

    Cloud ERPs are easier to manage, cheaper to maintain, and more reliable than on-premises deployments. Yet, manufacturers have been slow migrating to the cloud, citing…

  • Research W114

    Paycom maximizes value for the SMB

    As organizations brace for the effects of a contracting market, HCM vendors that prioritize ease of use and adoption will outcompete those who do not….

  • Research W107

    Epicor cuts search time in half

    Nucleus interviewed Epicor ECM customers and found that users can reduce errors in accounts payable and receivable by as much as 75 percent while reducing…

  • ROI Case Studies W110

    JAMIS ROI case study: International Republican Institute

    IRI, a global NGO focused on proliferating democracy, achieved a 710 percent average annual ROI with a payback period of 2.4 months from its JAMIS…

  • Value Matrix W113

    CSC Technology Value Matrix 2022

    As organizations either shift back to in-person work or implement hybrid or fully remote policies, the need for modern content services and collaboration technology has…

  • ROI Case Studies w108

    Incorta ROI case study: Financial Services and Investment Provider

    This bank and financial services provider realized a 135 percent ROI with a payback period of 7.2 months after adopting Incorta with a private cloud…

  • Research W112

    Sugar Market drives value for SMBs

    The marketing automation market has grown significantly over the last 18 months, as marketing teams face increasing pressure to deliver highly targeted marketing messages to…

  • ROI Case Studies W106

    Genesys Cloud CX ROI case study: Dolfi1920

    Dolfi1920 realized a 3558 percent ROI with a payback period of less than two weeks after migrating its hybrid Genesys PureConnect deployment to Genesys Cloud…

  • ROI Case Studies W105

    Genesys Cloud CX ROI case study: CCBSS

    Coca-Cola Bottlers’ Sales & Services Company, LLC (CCBSS) realized a 49 percent ROI with a payback period of 2.4 years after transitioning its Genesys PureConnect…

  • Research W104

    SMBs reduce costs with Oracle NetSuite

    Nucleus interviewed multiple Oracle NetSuite customers and found that the ERP solution enhances productivity, security, and compliance while reducing costs for SMBs. Reported benefits include…

  • Value Matrix W103

    Marketing Automation Technology Value Matrix 2022

    The digital buying experience initially brought on by the pandemic is here to stay, and organizations of all sizes have realized the necessity of a…

  • Research W102

    Database technology outlook survey

    Nucleus surveyed 184 database administrators and found that data stored and processed in databases is expected to double by 2025, with automotive, manufacturing, and transportation…

  • Research W101

    Run queries over 75 percent faster with BigQuery

    Nucleus found that customers moving to Google Cloud BigQuery from on-premises data warehouse solutions accelerate data processing by over 75 percent while reducing data storage…

  • Research W100

    Project Management cuts errors by 30 percent

    Nucleus interviewed customers utilizing a variety of different Project Management solutions to analyze the benefits of deploying these products and found that users can optimize…

  • Research W99

    The value of Epicor in the mid-market

    Nucleus interviewed multiple mid-market Epicor customers and found the Enterprise Resource Planning (ERP) platform reduced users’ operational costs while increasing business agility and productivity. Reported…

  • Research W97

    The ROI of Oracle Integration Cloud

    Nucleus found that customers adopting Oracle Integration Cloud (OIC) within the last three years shortened integration development by over 75 percent. In the past few…

  • Research W96

    Cornerstone corners the TM market

    Cornerstone has announced plans to acquire talent management software provider, SumTotal from Skillsoft. The agreement is expected to close in the second half of this…

  • ROI Tools W89

    Vena Solutions ROI business case tool

    Vena’s complete planning platform provides financial and operational planning, budgeting, forecasting, reporting, and financial close and consolidation capabilities. Vena offers the only native Excel Complete…

  • Value Matrix W95

    SMB ERP Technology Value Matrix 2022

    In Nucleus’ inaugural Small and Midsize Business (SMB) ERP Value Matrix, we ranked ERP vendors with a proven track record of servicing organizations between $10M…

  • Research W94

    Genesys and Zoom pair up to strengthen digital CX

    On June 6th, Genesys, a customer experience and call center technology vendor, and Zoom Video Communications, announced an expansion of their partnership to provide deeper…

  • Research W93

    CSC satisfaction survey 2022

    Nucleus surveyed 171 intermediate content management users on their level of satisfaction with their current solution and found that 45 percent would switch to another…

  • ROI Case Studies W92

    ProntoForms ROI Case Study: PrimeLine

    PrimeLine, a field-services conglomerate, achieved a 1228% average annual ROI and payback period of 2.4 months from its ProntoForms deployment. Prior to ProntoForms, PrimeLine managed…

  • Value Matrix W91

    Enterprise ERP Technology Value Matrix 2022

    In Nucleus’ inaugural Enterprise ERP Value Matrix, we ranked ERP vendors with a proven track record of servicing organizations with over $500M in annual revenue…

  • Research W90

    UKG spring analyst summit 2022

    At UKG’s 2022 spring analyst summit, the company reviewed recent announcements, including leadership changes, and revealed portions of its product strategy and roadmap for the…

  • ROI Case Studies W85

    HHAeXchange ROI case study : VNS Health

    VNS Health deployed HHAeXchange to retire its legacy order processing platform and bring more of its business into the cloud and achieved an ROI of…

  • Research W88

    OpenBots unveils Ninja RPA migration utility

    In response to the rapidly evolving RPA market, organizations often find that a different solution better suits their needs. In April 2022, OpenBots announced the…

  • Research W87

    CRM satisfaction survey 2022 : HubSpot vs Salesforce

    Nucleus recently surveyed over 300 CRM users to determine their level of satisfaction with their current CRM solution and found HubSpot users reported higher levels…

  • Value Matrix W86

    Analytics Technology Value Matrix 2022

    Over the past couple of years, data has disrupted the traditional approach to business, and organizations of all scales and industries now rely on data…

  • Research W84

    Consolidating HR with Rippling

    Organizations that use multiple solutions or rely on manual processes risk operating under suboptimal conditions. Centralized HCM platforms enable organizations to consolidate data and processes…

  • Research W83

    Simplify automation with Tray.io

    Nucleus found that customers adopting the Tray platform can improve IT productivity by 60 percent and accelerate workflow development and editing by over 30 percent…

  • Research W82

    IBM expands partnership with AWS

    In response to increasing customer demand for cloud deployment flexibility, IBM and AWS have announced a partnership enabling the availability of IBM Software as a…

  • Research W81

    Humanizing digital CX with Zendesk

    At the 2022 Zendesk Relate conference held on May 11th, the vendor unveiled new functionality centered around improving digital customer experiences. New capabilities include AI-powered…

  • Research W74

    Informatica – Reducing costs with cloud modernization

    Cloud modernization can be a complex, risky, and time-consuming task. It typically requires many hours of manual coding to reconfigure workflows and mappings for digital…

  • Value Matrix W80

    Benefits Administration Technology Value Matrix 2022

    Employee benefits have become a key component of attracting and retaining employees amidst mass resignation. Benefits administration providers with dedicated solutions either within a full-suite…

  • ROI Case Studies w78

    SAS ROI case study – Hospitality Provider

    This hospitality service provider realized a 281 percent ROI with a payback period of 3.6 months after deploying SAS Customer Intelligence 360 to improve data…

  • Research W76

    Zenefits simplifies SMB growth

    Nucleus spoke to customers of TriNet Zenefits and found that organizations leveraging the solution can reduce onboarding time by up to 75 percent while simultaneously…

  • Research W75

    Collaboration’s role in the physical office

    The value of collaboration tools came to the forefront of organizations’ attention over the past three years. While employers face a unique work landscape that…

  • Research W73

    Best ERP systems for global tax compliance

    M&A activity has ramped up as the economy attempts to stabilize following the disruption of Covid-19. With the expansion of businesses across industries and state…

  • Research W72

    Zoho launches new marketing plus platform

    As consumers continue to show increased demand for personalized experiences, marketing teams across all industries are presented with a new set of challenges to meet…