The Research

Our collection of independent and objective technology research is designed to help you make smarter, data-driven decisions.

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ROI Case Studies

An ROI case study is a thorough examination of the actual benefits a customer achieved from a technology deployment.

Value Matrix

The Nucleus Research Technology Value Matrix is concise assessment of the operational value a solution delivers.

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  • Research W71

    SilkRoad cuts reporting time up to 60 percent

    Onboarding is an employee’s first introduction to an organization and is where many new hires decide whether or not it is the right employment destination…

  • Value Matrix W70

    iPaaS Technology Value Matrix 2022

    In 2021, organizations continued to embrace modernization initiatives to improve agility and reduce administrative costs. By complementing the continued wave of large-scale modernization initiatives with…

  • Research W69

    Rapid time to value with Monday.com CRM

    With interest rates rising, and inflation reaching its highest point in over 40 years, organizations across all industries are looking to cut costs without sacrificing…

  • Research W68

    One Network boosts demand forecast frequency & accuracy

    One Network’s supply chain planning (SCP) solution offers customers real-time insights into their operations and recommends an optimized course of action to stay on top…

  • Research W66

    Epicor launches new mobile CRM application

    Earlier this month, Epicor, a global provider of industry-specific enterprise resource planning (ERP) software, launched a new mobile CRM application. The application is designed for…

  • Research W67

    Red Hat partners with NVIDIA

    On March 22nd 2022, Red Hat extended its partnership with NVIDIA with further support for NVIDIA infrastructure. This initiative enables organizations to run NVIDIA AI…

  • Value Matrix W65

    WFM Technology Value Matrix 2022

    Continued difficulty in attracting and retaining a workforce, especially in hourly industries, has led employers to focus more on labor optimization and employee engagement. Leaders…

  • Research W64

    ServiceNow increases the impact of RPA

    Workflow automation specialist, ServiceNow, improves employee productivity by enhancing its user experience and introducing new robotic process automation (RPA) capabilities. The latest product update, named…

  • Research W63

    Oracle ME shakes up the EX market

    Oracle recently announced the launch of Oracle ME, the vendor’s employee experience platform. As employee engagement becomes critical to the retention of a workforce, the…

  • ROI Case Studies W56

    Elastic ROI case study: Telecom Provider

    The telecommunication services provider realized a 283 percent ROI with a payback period of 1.7 years after deploying Elastic Cloud to improve data management and…

  • Research W62

    WorkForce Software Vision 2022 Conference

    At the WorkForce Software Vision 2022 conference, the vendor unveiled new functionality centered around task management, communication, and scheduling. WorkForce also announced it has seen…

  • Research W59

    Salesforce, dream versus reality

    Although it is considered a leader in the CRM space, Salesforce seems to have a difficult time keeping its customers satisfied. Nucleus found 51 percent…

  • Value Matrix W60

    CRM Technology Value Matrix 2022

    It will be difficult to overlook the glaring omission from the Leader’s quadrant in this year’s CRM Value Matrix. For the first time in over…

  • Research W61

    Skillsoft sets the benchmark

    Skillsoft has made several recent announcements related to building out its learning content and assessment capabilities. This includes the acquisition of online learning platform, Codeacademy,…

  • Research W58

    The ROI framework for Oracle Cloud ERP

    Nucleus has analyzed the changes in the total cost of ownership (TCO) and benefits of Oracle Cloud ERP over the past five years and found…

  • Research W54

    WFM Satisfaction Survey 2022

    Nucleus surveyed 113 managers on their level of satisfaction with their current workforce management solution and found that more than half of respondents would move…

  • Research w57

    Best vendors set to execute on 2022 iPaaS trends

    Reflecting on vendor interactions and customer interviews throughout the past year, Nucleus has identified several key trends driving user adoption within the integration platform as…

  • Research W55

    Blue Yonder and Snowflake increase the return on data

    Blue Yonder and Snowflake deliver a new integrated data-driven approach to supply chain management by providing a single-source data infrastructure that eliminates workstream silos. The…

  • Research W53

    The Financial Consolidation & Close solution ROI framework

    Enterprise applications are business investments. Besides executing intended tasks, solution deployments need to demonstrate a positive ROI. Specifically, we will focus on the primary cost…

  • Research W51

    iCIMS acquires Candidate.ID

    iCIMS recently announced the acquisition of Candidate.ID, a Scotland-based provider of marketing automation software. As organizations continue to face challenges in finding best-fit talent and…

  • Research W52

    Domo’s ROI as a data platform

    Nucleus found that customers adopting Domo can develop analytic content 50 to 75 percent faster. As a result of continued investment in data integration and…

  • Research W50

    Valizant accelerates time to value

    While typical supply chain planning (SCP) solution implementation times for the midmarket range between four to six months, Nucleus found that Valizant users can achieve…

  • Research w48

    Anatomy of a decision – SugarCRM

    As top CRM vendors continue to expand the functionality of their solutions, the way organizations leverage their CRM technology has evolved significantly over the past…

  • ROI Case Studies W45

    Blue Ridge ROI case study: Lohmiller & Company

    Lohmiller & Company implemented Blue Ridge’s supply chain planning (SCP) solution to streamline and centralize its demand forecasting processes. With Blue Ridge’s dual SCP and…

  • Research W47

    Retire legacy FCC solutions with Oracle Fusion Cloud EPM

    Though BlackLine is a leader in the financial consolidation and close (FCC) solutions market, Nucleus interviewed several companies to understand why they had replaced their…

  • Research W49

    Talent management pays back $5.61 for every dollar spent

    Nucleus reviewed case study data and found that Talent Management software delivers returns ranging from $2.70 to $12.10 for every dollar spent. While the return…

  • Research W46

    The ROI of Snowflake

    Nucleus interviewed multiple Snowflake customers and found that organizations can reduce administrative costs associated with their data warehouse by at least 25 percent and run…

  • Research W44

    Overcoming complexity with Zoho CRM

    With organizations across all industries expressing a growing desire for flexible and extended capabilities, vendors are tasked with providing more sophisticated functionality that remains intuitive…

  • ROI Case Studies W43

    ProntoForms ROI Case Study: Global Equipment Manufacturer

    Realizing front and back-office productivity gains, compliance and audit improvements, and greater organizational visibility, a global equipment manufacturer achieved a 4105 percent annual ROI from…

  • Research W41

    The ROI of ClickUp

    The real value of a project management platform comes from its ability to consolidate solutions, organize complex workflows, assign tasks, and manage projects. Nucleus interviewed…

  • Research w42

    Death of a job board

    Indeed’s continued market dominance over the past several years can be attributed to its strong brand recognition. The platform has been accessed by 250 million…

  • Research W40

    Top three IoT deployment factors to consider

    As Internet of Things (IoT) technology becomes more economical, we see a proliferation of interconnected devices. IoT has a wide range of practical applications, from…

  • W37

    ROI Blackbook

    The Nucleus Research ROI Blackbook is a download of the ROI benchmark data contained in the Nucleus analyst database as of the date of publication….

  • Research W39

    OneStream cuts the monthly close in half

    Through several interviews with OneStream’s customers, Nucleus found that organizations can accelerate account reconciliations by 25 percent and complete budgeting and reporting cycles at least…

  • Value Matrix W38

    Supply Chain Planning Technology Value Matrix 2022

    Supply shortages, labor shortages, geopolitical disruptions, and demand fluctuations still plague global supply chains. Organizations require technology to prepare for these unforeseen disruptions. As a…

  • Research W36

    Ultimo partners with Mainnovation

    Ultimo and Mainnovation shift the paradigm of asset maintenance by converting Enterprise Asset Management (EAM) from primarily a cost center to a new opportunity for…

  • W34

    Focus areas for running lean CRM

    In response to growing rates of voluntary turnover of qualified employees, organizations in all industries are seeking to sustain quality of operations with diminished staff….

  • Research W35

    UKG acquires SpotCues

    UKG recently announced the acquisition of SpotCues and its Groupe.io platform. The platform will be available with UKG Dimensions, a workforce management solution, by the…

  • Research W33

    Zoho Creator announces enterprise-grade functionality

    The demand for increased flexibility and extensibility from one’s technology ecosystem is rapidly growing, but most midmarket low-code platforms lack the end-to-end capabilities required to…

  • Research W32

    TriNet acquires Zenefits

    TriNet recently announced it completed its acquisition of Zenefits, bringing with it an increased market share and a positive change to TriNet’s business model. Nucleus…

  • Research W31

    Alteryx Analytics Cloud makes complex insights easy

    Nucleus expects that customers leveraging Alteryx Analytics Cloud can reduce model development time by over 75 percent. By bringing Alteryx’s automated analytics platform to the…

  • Research W30

    Blue Ridge slashes inventory levels by 25 percent

    Blue Ridge is a supply chain planning (SCP) solutions specialist serving companies in the distribution, retail, and manufacturing sectors. The SCP vendor combines demand &…

  • Value Matrix W29

    HCM Technology Value Matrix 2022

    Substantial roadblocks in attracting and retaining talent have driven an increase in investment throughout all areas of HCM, such as talent acquisition, benefits administration, learning…

  • Research W28

    The value of Unit4’s integrated suite

    Nucleus found that organizations with joint ERP-HCM deployments realize higher ROI than those using separate solutions across departments. The unification of finance and HR enables…

  • Research W27

    Paycor delivers rapid time-to-value

    Many SMBs are under increasing pressure to implement high levels of functionality at a low cost. These organizations traditionally deploy solutions from vendors such as…

  • Research W26

    CCH Tagetik cuts FP&A reporting time in half

    Wolters Kluwer is a corporate performance management (CPM) solutions specialist offering customers Financial Consolidation & Close (FCC) and Financial Planning & Analysis (FP&A) capabilities. CCH…

  • Research W25

    Acumatica extends acquisitions and partnerships in 2022

    The Acumatica Platform’s extensibility and usage-based pricing enable scalability to support customers’ growth strategies, with some expanding operations and growing revenue by up to 50…

  • Research W22

    hireEZ hones in on outbound recruiting

    Nucleus estimates that by taking an outbound recruiting approach, organizations can reduce job advertisement costs by 40 percent. As the hiring landscape rapidly changes, recruiting…

  • Research W23

    GAINS users increase service levels with less inventory

    While typical service levels range between 75-85 percent across numerous industries, Nucleus found that GAINS users can achieve a rate of up to 99 percent…

  • Research W24

    Sugar launches third-party marketplace

    As the CRM space continues the push towards specific use case applications, top vendors have followed suit. Customers demand access to expanded functionality, but developing…