The Research

Our collection of independent and objective technology research is designed to help you make smarter, data-driven decisions.

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ROI Case Studies

An ROI case study is a thorough examination of the actual benefits a customer achieved from a technology deployment.

Value Matrix

The Nucleus Research Technology Value Matrix is concise assessment of the operational value a solution delivers.

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  • Research U25

    Cutting through the noise in cloud IaaS

    With the widespread availability of inexpensive hardware, infrastructure-as-a-service (IaaS) options, no- and low-code development tools, and open source code libraries, application development has never been…

  • ROI Case Studies, Research U23

    Vena Solutions ROI case study: Asure Software

    Asure Software deployed Vena Solutions to modernize its financial planning and analysis (FP&A) processes. The company was able to overhaul its budgeting capabilities and has…

  • ROI Case Studies, Research U22

    Blackbaud ROI case study: Two Ten Footwear Foundation

    Two Ten Footwear Foundation deployed Blackbaud Grantmaking to modernize its grant application and approval procedures. The organization realized time savings and productivity gains by automating…

  • ROI Case Studies U17

    RingCentral ROI case study: John Varvatos Enterprises

    John Varvatos deployed RingCentral’s Voice over Internet Protocol (VoIP) phone system across its entire organization, including international offices, design studios, and retail locations. The company…

  • Research U19

    When less is more in restaurant technology

    In the restaurant industry, software deployment is often seen as a quick fix for organizational issues such as turnover and inefficient scheduling. However, managers and…

  • Research U21

    Infor’s networked BI empowers self-service analytics

    Birst, Infor’s business intelligence (BI) and analytics solution leverages a differentiated approach to data management and sharing called networked BI. It creates a series of…

  • Research U20

    Augment CRM with Collective[i] sales intelligence

    Collective[i] is a real-time sales intelligence solution that leverages past buyer behavior, artificial intelligence (AI), and predictive analytics to provide sales teams with the necessary…

  • Research, Value Matrix U18

    CPQ Technology Value Matrix 2020

    As enterprise organizations continue to shift their operations into the cloud, they are increasingly looking to configure, price, quote (CPQ) solutions to streamline their daily…

  • Research U16

    Satuit Poised to Continue Success in Finance Vertical

    SatuitCRM is a client relationship management (CRM) solution designed to simplify the complex relationships and management challenges commonly faced by investment professionals. Nucleus spoke with…

  • Research U15

    Zoho supercharges sales teams

    Nucleus interviewed Zoho customers to better understand the value proposition and benefits of the technologies. Zoho is a privately-held company with a unique approach to…

  • Research U13

    Box advances efficiency with ease

    Box has evolved from a basic file sharing service to a full suite of content services with capabilities that solidify the vendor’s position as a…

  • Research U11

    Quantifying the benefits of the faster hire

    Recruiting software offers an obvious benefit to organizations in the increased productivity of the recruiter. However, the difficulty of identifying quantifiable benefits of the faster…

  • Research U3

    IoT security and AWS best practices

    The Achilles’ heel of the Internet of Things (IoT) is security, impeding broader user adoption. IoT has proven its value in Enterprise Asset Management (EAM)…

  • Research, Value Matrix U14

    CPM Technology Value Matrix 2020

    The corporate performance management (CPM) market continues to heat up. Planning is not optional for any company, regardless of size and financial status, and the…

  • ROI Case Studies U12

    Blackbaud Merchant Services ROI case study: New Life Media

    New Life Media (New Life) deployed Blackbaud Merchant Services to modernize its revenue and philanthropy management capabilities. With the solution, New Life can more efficiently…

  • Research U9

    SumTotal’s Success For Enterprise Customers

    As larger organizations look to further customize their solutions, it is critical for workforce management (WFM) offerings to have a certain level of flexibility in…

  • Research U10

    Host Analytics rebrands to Planful

    Host Analytics, a leading provider of corporate performance management (CPM) software, has rebranded to Planful, Inc. as part of a larger effort to focus on…

  • Research U4

    Salesforce continues to deliver value

    Nucleus analyzed case study data from 15 Salesforce deployments ranging from 2016 to present day, finding even 20 years since its founding, Salesforce deployments with…

  • Research U7

    JDA Software optimizes retail scheduling

    The demand for labor has only grown with the current state of the job market. Historically low unemployment coupled with an aging population has created…

  • Research U6

    WorkForce Software launches new user experience

    At VISION 2019, WorkForce Software planned for a new user interface (UI) in addition to updates to its workforce management (WFM) suite. These updates were…

  • Research U5

    Alexa Boosts Accessibility

    By providing e-commerce services coupled with Amazon Alexa voice recognition technology, Amazon sets a standard for accessibility that captures an oft-overlooked market. However, Alexa’s capabilities…

  • Research T145

    Vertical specialization with NetSuite partners

    As enterprise resource planning (ERP) software becomes more sophisticated, vendors and partners face increasing pressure from customers to deliver customized functionalities. In order to consistently…

  • ROI Tools U2

    IBM Asset Performance management ROI Tool

    IBM’s Asset Performance Management (APM) solution enables companies in capital-intensive industries such as automative, manufacturing, oil and gas, travel and transportation, and utilities, to maximize…

  • Research U1

    Infor leads the charge in CPQ XR development

    Configure, Price, Quote (CPQ) software solutions that leverage customized visual options will shorten the lead-to-close sales cycle by as much as 50 percent. CPQ visual…

  • Research T175

    M-Files Delivers Value With IIM

    M-Files is a content services (CS) vendor that brings Intelligent Information Management (IIM) driven by artificial intelligence (AI) text analytics, multi-deployment options (including hybrid), process…

  • Research T184

    Reflexis drives WFM in the right direction

    Management of a high volume of employees comes with great complexity. As such, HR managers operating in industries with a large and persistent demand for…

  • Research T176

    Amazon SageMaker enables ML savings

    At this stage, the viability and effectiveness of machine learning for tasks like classification, regression, and image recognition is well-documented across industry and academia. As…

  • Nucleus Research 2020 Value Matrix calendar

    The Nucleus Research 2020 Value Matrix Calendar

  • ROI Case Studies T180

    Ceridian ROI Case Study – Financial Institution

    A foundation of 43 individual entities deployed Ceridian Dayforce to modernize its human capital management capabilities from its previous Ceridian HPW solution. The company realized…

  • Research T185

    Laying the groundwork for integrated business planning

    As companies grow in both size and complexity, collaboration among departments has become the linchpin for long term success. The ability to consolidate multiple business…

  • Research T178

    The value of the cloud for manufacturing ERP

    In an era of increasing competition and rising costs, manufacturers must find a competitive edge wherever possible. Moving their on-premises enterprise resource planning (ERP) solutions…

  • Research T177

    Informatica brings AI to data management

    Informatica announced updates across its Intelligent Data Platform, bringing new and expanded artificial intelligence (AI) capabilities to enable enterprise data management in the cloud. The…

  • Research T181

    A realistic take on the state of artificial intelligence today

    With media coverage, customer interest, and vendor investments in machine learning and artificial intelligence (AI) reaching a fever pitch, it’s important to cut through the…

  • Research T182

    A possible pathway to value for IoT

    Internet of things (IoT) technology is coming into its own, enabled by improvements in network capacity and connectivity. However, to truly deliver widespread business value…

  • Research T174

    Roadmap to IoT maturity

    The early days of in-home smart devices has given way to largescale deployment of internet-connected and analytics-enabled monitors and sensors across all asset-centric industries in…

  • Research T183

    Benefits of pursuing CPQ realism

    Configure, price, quote software (CPQ) was developed to streamline the quote generation process while maintaining accuracy and remaining compliant with internal standards. Within the last…

  • ROI Case Studies T170

    Prophix ROI case study: Dime Community Bank

    Dime Community Bank deployed Prophix Cloud to modernize its budgeting and financial data management capabilities. The company realized significant time savings from task automation and…

  • Research T158

    RingCentral rings up enterprise customers

    RingCentral is a Business Voice over Internet Protocol (VoIP) and Unified Communication as a Service (UCaaS) vendor that delivers a cloud-based Private Branch Exchange (PBX)…

  • Research T172

    ERP pays for itself–fast

    Nucleus Research analyzed the return on investments (ROI) of fourteen enterprise resource planning (ERP) solution deployments from 2018 to 2019 and found positive results justifying…

  • ROI Tools T173

    Kira Systems ROI business case tool – Corporate Law

    When Nucleus Research analysts investigated various deployments of Kira, they found corporate law departments were able to reduce the cost of reviewing and analyzing legal…

  • ROI Tools T179

    Kira Systems ROI business case tool – Law Firm Hourly

    When Nucleus Research analysts investigated various deployments of Kira, they found law firms were able to reduce the cost of reviewing and analyzing legal documents…

  • Research T169

    Hot companies to watch in 2020

    Nucleus selected 12 companies to watch in 2020 that are top performers who will continue to show exceptional performance into the future. As either leaders…

  • Research T148

    Guidebook: Containers and Kubernetes on AWS

    Containerization is an alternative to full machine virtualization where all the files associated with an application—code, configuration files, libraries, and other dependencies—sit in a container…

  • Research T171

    The real benefit of automated recruiting

    It is difficult to quantify the value of a faster hire for an organization beyond an assessment of increased recruiter productivity. Many organizations find it…

  • Research T146

    The Benefits of Salesforce Nonprofit Cloud

    Nonprofit organizations with limited resources face difficult challenges in fulfilling their missions because they also need to prove the effectiveness of their programs to donors….

  • Research T167

    The Common Benefits of UltiPro

    In examining UltiPro deployments, Nucleus found that organizations realized a variety of benefits across multiple fronts. The specific benefits depended on a number of factors,…

  • Research T168

    The business value of ERP realism

    Since its inception, enterprise resource planning (ERP) software has served as a backbone of the enterprise software ecosystem but the technology has only recently become…

  • Research T161

    IpX alleviates transformation pains

    Organizations feel constant pressure to adapt to changing business environments as market disruption is often the goal of competitors. Even if executives recognize the necessity…

  • Research T166

    Deltek accelerates product expansion at Insight 2019

    At Insight 2019, Deltek launched various updates to its ecosystem of project-centric enterprise resource planning (ERP) tools, including Acumen Touchstone, a cloud-native project scheduling and…

  • Research T162

    Creating a data culture at Tableau Conference 2019

    Data enthusiasts from all over gathered in Las Vegas for Tableau Conference 2019 to network, share experiences and best practices, and learn about new features…