The Research

Our collection of independent and objective technology research is designed to help you make smarter, data-driven decisions.

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ROI Case Studies

An ROI case study is a thorough examination of the actual benefits a customer achieved from a technology deployment.

Value Matrix

The Nucleus Research Technology Value Matrix is concise assessment of the operational value a solution delivers.

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  • Research T110

    ROI Guidebook – Checkr

    Checkr provides modern and compliant background checks for global enterprises and startups for a wide number of industries. To better understand the benefits and costs…

  • ROI Case Studies T111

    Salesforce Essentials ROI case study: 5P Consulting

    5P Consulting deployed Salesforce Essentials to create a single, unified repository for customer and account data. It utilizes automation and artificial intelligence (AI) to surface…

  • Research T108

    ROI Guidebook – Ceridian

    Ceridian provides a suite of human capital management (HCM) applications designed to support the entire employee life cycle, from recruiting and retention to retirement. To…

  • ROI Case Studies T96

    Salesforce Financial Services Cloud ROI case study: Sequoia Financial Group

    Sequoia Financial Group, LLC deployed Salesforce Financial Services Cloud to modernize its customer relationship management (CRM) solution and help serve more clients at scale. The…

  • ROI Case Studies T95

    bpm’online ROI case study: Software Company

    A software vendor focused on healthcare compliance deployed bpm’online to help unify customer data across sales and service, leverage low-code development tools, and replace a…

  • ROI Case Studies T100

    OneStream Software ROI case study: Guardian Glass

    Guardian Glass deployed the OneStream XF platform to modernize its corporate performance management (CPM) processes. The company realized time savings and increased productivity on its…

  • ROI Case Studies T101

    Vertica ROI case study: Criteo

    Criteo deployed Vertica on-premises to accommodate the volume and velocity of data the company processes daily, increase revenue by reducing the time-to-market, and add advanced…

  • ROI Case Studies T79

    Unit4 Prevero ROI case study: Financial Services Provider

    A financial services provider deployed Unit4 Prevero to modernize its financial planning and analysis (FP&A) processes. Since deployment, the company has broadened the scope of…

  • Research T106

    The value of containerization

    Containerization is a method of operating system virtualization for application management. Containers hold all the code, libraries, and configuration that virtual machines (VMs) use, but…

  • Research T102

    SYSPRO consolidates vertical focus at Catapult 2019

    At Catapult 2019, SYSPRO announced multiple updates to its enterprise resource planning (ERP) software including connected services for its various functionality areas and further developments…

  • ROI Case Studies T43

    Degreed ROI case study: Tenaris

    Tenaris deployed the Degreed learning platform to modernize its employee training and learning management system (LMS). The company moved some of its employee onboarding and…

  • Research T103

    The Internet is unavailable

    The digital divide still exists: not just socially or geographically, but because the Internet is largely inaccessible to people with disabilities. Nucleus conducted in-depth interviews…

  • Research T93

    Guidebook – TeamViewer

    Managing and supporting Internet-connected devices—be they for consumers, employees, or Internet of Things (IoT)—is increasingly critical for both business-to-business and business-to-consumer companies and applications. In…

  • ROI Case Studies T89

    Digitech Systems ROI case study: Woodstock General Hospital

    Woodstock General Hospital (WGH) deployed the Digitech Systems PaperFlow solution to digitally capture the hospital’s paper health records as well as simplify and expedite record…

  • Research T91

    Workforce Software modernizes state payroll practices

    A state government agency deployed the WorkForce Software solution to modernize its data workforce capabilities. The agency realized significant time savings through cutting its payroll…

  • Research T92

    Talentsoft launches updated HCM

    At Talentsoft’s yearly conference, the vendor made a number of announcements, covering not only its core talent management business, but the expansion and redesign of…

  • Research T85

    Workforce Software overhauls its UX

    At the WorkForce Software user conference, the company announced several new modules highlighting its investment in the core areas of its workforce management (WFM) suite….

  • Research, Value Matrix T94

    ERP Technology Value Matrix 2019

    Enterprise resource planning (ERP) software is the backbone of many organizations and continues to be a market to which vendors are bringing technologies designed to…

  • ROI Case Studies T86

    Unit4 ROI case study: Magnox Ltd

    Magnox Ltd deployed the cloud version of Unit4 Business World to replace its on-premises deployment of Unit4 technology. The organization realized time savings and increased…

  • Research T99

    The future of predictive analytics for FP&A software

    Predictive analytics is a family of business processes whose goal is to extract and evaluate information from data to anticipate trends and outcomes. Many software…

  • Research T97

    The Value of Connected Equipment in Field Service

    Hitachi Solutions’s Field Service Connected Equipment capabilities extend Microsoft Dynamics 365, the Azure platform, and the Internet of Things (IoT) to help companies increase field…

  • Research T90

    Hitachi Solutions drives retail service efficiency

    Hitachi Solutions Extended Field Service for retailers extends Microsoft Dynamics 365 for Field Service with capabilities for field service that enable retailers to accelerate work…

  • ROI Case Studies T65

    TalentQuest ROI case study: Spirit Airlines

    Spirit Airlines deployed TalentQuest to update its pushback operations with a modern, technology-based simulator experience. Hands-on training allows operators to gain aptitude under real-world conditions,…

  • Research T87

    Host Analytics continues upmarket at Perform 2019

    At Perform 2019, Host Analytics released various product updates and expansions, designed to improve the speed and stability of customers’ reporting and data integrations. The…

  • Research T81

    Content Management features driving selection and ROI

    Nucleus surveyed both prospective and recent buyers of content management solutions to identify the primary factors that drove their software selection and found customers are…

  • Research T77

    Sisense acquires Periscope Data

    Sisense announced the acquisition of Periscope Data, a San Francisco-based analytics startup that delivers a SQL-based interface for exploring and interacting with data. Periscope’s people,…

  • Research T76

    Marketing Automation buyers pick Marketo

    Nucleus Research interviewed buyers that transitioned from Pardot to Marketo and found that Marketo improved productivity and workflow efficiencies leading to increased revenue for the…

  • ROI Case Studies T80

    SAP ROI case study: SAP Enterprise Data Management Engine

    The SAP Data Services Bureau was previously using disparate legacy systems to manage and prepare data to be used throughout the company such as in…

  • ROI Case Studies T78

    Genesys ROI case study: Company Nurse

    Company Nurse deployed Genesys PureCloud to modernize its contact center and enable omnichannel capabilities. The project increased injury intake agent productivity by 10 percent and…

  • Research T82

    OneStream highlights XF 5.0 at Splash 2019

    At its recent user conference, OneStream Splash 2019, OneStream discussed the scalability and flexibility it delivers to the latest version of its platform, XF 5.0….

  • Research T75

    QAD debuts Adaptive Apps at Explore 2019

    At its QAD Explore 2019, QAD continued its push to bring enterprise resource planning applications (ERP) to the cloud and give customers the flexibility to…

  • Research T74

    JDA refreshes vision at ICON 2019

    At JDA ICON 2019, JDA Software outlined its vision for the autonomous supply chain and how it’s bringing technology to the market to realize that…

  • Research, Value Matrix T73

    WFM Technology Value Matrix 2019

    As companies seek to manage increasingly tight labor resources, modern workforce management (WFM) solutions can be both a differentiator in attracting and retaining talent and…

  • Research T72

    SugarCRM acquires Salesfusion

    SugarCRM announced the acquisition of Salesfusion, which provides marketing automation capabilities focused primarily on the small and medium-sized (SMB) sector, with capabilities for campaign management,…

  • Research T69

    Marketing Automation drives business success

    In 2017 Nucleus reported that marketing automation improved business productivity by 20 percent as the definitive benchmark for marketing automation success (Nucleus Research R95 –…

  • Research T66

    Zoho launches new offerings at Zoholics

    At Zoho Software’s Zoholics user conference, the company announced several new modules—including its new e-commerce platform, which gives small and medium-sized businesses the same tools…

  • ROI Case Studies T71

    Sage Intacct ROI case study: Room to Read

    Room to Read implemented the Sage Intacct platform to modernize its financial management infrastructure. The organization completely rebuilt its general ledger and revamped its accounting…

  • Research T61

    NetSuite focuses on growth at SuiteWorld

    At its annual SuiteWorld user conference, Oracle NetSuite announced a host of product improvements and expansions designed to deliver value to customers more quickly. Focused…

  • Research T70

    Sage Intacct streamlines financial close

    Sage Intacct delivers a cloud-based enterprise resource planning (ERP) solution that offers various accounting functionalities within a customizable platform. Sage Intacct’s goal is to centralize…

  • Research T67

    X2Engine helped company modernize and scale

    An agricultural and construction machinery and power equipment importer and distributor deployed X2CRM by X2Engine to modernize its quoting, lead management, and marketing processes. With…

  • Research T60

    Embedding Logi speeds development by months

    A non-profit in the healthcare technology industry partnered with Logi Analytics to improve the development of its flagship data management and analytics solution. The deal…

  • ROI Case Studies T55

    Deltek WorkBook ROI case study: Hotopp Associates

    Hotopp Associates deployed Deltek WorkBook to streamline and modernize its project management processes. The solution tied together project management and accounting, allowing the organization visibility…

  • Research T68

    Salesforce boosts sales productivity

    Salesforce is introducing new productivity features for Sales Cloud users designed to streamline how sales people consume and share information. Although the new capabilities could…

  • ROI Case Studies T64

    Sage Intacct ROI case study: Creative Dining Services

    Creative Dining Services deployed the Sage Intacct platform to modernize its accounting and resource allocation capabilities. The company achieved time savings on its financial close…

  • ROI Case Studies T63

    FinancialForce ROI case study: Hyland Software

    Hyland Software deployed FinancialForce to modernize its professional services management capabilities. The company achieved time savings and increased productivity on its monthly financial close and…

  • ROI Case Studies T59

    Visier ROI case study: Experian

    Experian deployed Visier to modernize and update its people analytics capabilities. With all data in one place and a single source of the truth, Experian…

  • Research, Value Matrix T54

    IO Technology Value Matrix 2019

    Many organizations are under increasing competitive pressure to improve their supply chain efficiency and operation. As they look to refresh their supply chain management processes,…

  • ROI Case Studies T57

    Zoho One ROI case study: Purolite

    Purolite deployed the Zoho One platform to modernize its analytics, reporting, expense management, business processes, and sales capabilities. The company realized immediate savings by retiring…

  • Research T37

    Answering inventory complexity

    As customers are looking to add sophistication to their supply chain management (SCM) and planning processes, vendors are delivering capabilities that can address their increasingly…

  • ROI Case Studies T47

    Salesforce ROI case study: Food Delivery Company

    A food delivery company deployed Salesforce Service Cloud to complement its existing Sales Cloud implementation in order to leverage more agile technologies, increase customer service…