The Research

Our collection of independent and objective technology research is designed to help you make smarter, data-driven decisions.

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ROI Case Studies

An ROI case study is a thorough examination of the actual benefits a customer achieved from a technology deployment.

Value Matrix

The Nucleus Research Technology Value Matrix is concise assessment of the operational value a solution delivers.

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  • Research T56

    Ultimate Connections update

    At Ultimate Software Connections user conference, the company announced a number of new modules highlighting its investments in Xander artificial intelligence (AI), updates to a…

  • ROI Case Studies T45

    Domo ROI case study: Konica Minolta

    Konica Minolta Healthcare Americas, Inc. (KM) deployed Domo in AeroRemote Insights, a cloud-based analytics solution for the medical devices it manufactures. This delivers data to…

  • Research, Value Matrix T53

    CRM Technology Value Matrix 2019

    Leading customer relationship management (CRM) providers are doubling down on data integration, orchestration, and mapping capabilities to link data among and beyond CRM applications and…

  • Research, Value Matrix T52

    ECM Technology Value Matrix 2019

    Content management and collaboration is not sexy or flashy, but it is essential to the success of any business. Last year content management and collaborative…

  • Research T5

    Guidebook: Evernote

    Evernote is a productivity solution for content, idea sharing, and collaboration with advanced tools that enable companies to find, capture, and organize data in support…

  • Research T44

    BlackLine customers gain visibility and coordination

    For many enterprise accounting and finance professionals, the path from manual spreadsheet-driven account reconciliation and financial close to automation and continuous accounting is not a…

  • Research T49

    OneStream’s platform delivers end-to-end CPM

    OneStream Software is a corporate performance management (CPM) vendor that delivers a consolidated platform of financial reporting and planning applications for its customers. OneStream aims…

  • Research T46

    Philanthropy and employee engagement

    In a competitive labor market, human capital management (HCM) solutions can drive improved recruiting, engagement, and retention. However, most companies’ HCM stratgegies lack support for…

  • ROI Case Studies T51

    Salesforce Einstein ROI case study: Zenconnect

    Zenconnect deployed Salesforce Sales Cloud, Service Cloud, Community Cloud, Field Service Lightning, and Einstein to replace a set of proprietary open source-based applications that couldn’t…

  • ROI Case Studies T48

    Adaptive Insights ROI case study: American Student Assistance

    American Student Assistance (ASA) deployed the Adaptive Insights Business Planning Cloud to modernize its budgeting and planning capabilities. The organization was able to overhaul its…

  • ROI Case Studies T42

    Reflexis ROI case study: Retail and Pharmacy Company

    This retail and pharmacy corporation deployed the Reflexis platform to modernize and optimize its store scheduling. The organization was able to reduce labor hours by…

  • Research T41

    Domopalooza 2019 update

    At Domopalooza 2019, Domo outlined its core areas of focus for 2019: enterprise performance and scalability; machine learning, artificial intelligence, and data science capabilities; and…

  • ROI Case Studies T39

    Infor ROI case study: Financial Institution

    The financial centers group of a major financial institution deployed the Infor WFM platform to upgrade and modernize its workforce management (WFM) solution. The company…

  • ROI Case Studies T36

    Vena Solutions ROI case study: Cumming Corporation

    Cumming Corporation deployed Vena Solutions to modernize its accounting and financial close capabilities. The firm was able to overhaul its budgeting and reconciliation processes. Vena…

  • ROI Case Studies T35

    SyncHR ROI case study: Huffmaster

    Huffmaster deployed the SyncHR platform to move its payroll and benefits off a Professional Employer Organization (PEO) to being managed in-house. The company realized productivity…

  • Research T33

    Exago users save two hours per week on reporting

    Exago is an embedded business intelligence (BI) solution that specializes in reporting and dashboarding, with differentiated capabilities in handling tabular data. Nucleus spoke with several…

  • Research T34

    Guidebook: Connected planning with Anaplan

    Companies are increasingly challenged to make faster decisions and execute them across all pillars of operations. From sales and marketing to inventory, finance, supply chain,…

  • Research T26

    SAP S/4HANA customers embrace standardization

    As SAP customers move from highly-customized on-premises enterprise resource planning (ERP) solutions to SAP S/4HANA and standardized business processes, they experience benefits such as improved…

  • Research T32

    Prophix’s flexibility leads to mature deployments

    Prophix delivers a corporate performance management (CPM) solution which emulates the familiarity of Microsoft Excel’s user interface (UI) to attract new customers and then expands…

  • Research T30

    Vena Solutions delivers value with rapid adoption

    Vena Solutions provides a robust corporate performance management (CPM) solution which leverages Microsoft Excel as its user interface, combining best-of-breed usability with financial planning and…

  • Research T22

    Laserfiche focuses on automation and ML

    The theme of the recent Laserfiche Empower 2019 users conference was ‘The Future of Work is Here.’ Consistent with that concept, the focus of the…

  • Research T29

    Guidebook: Visier People

    The expense and complexity of people analytics present a challenge for large organizations. To meet their people analytics needs, organizations traditionally take one of two…

  • Research T31

    What is driving the success of Power BI

    Microsoft brought Power BI, its data analysis and visualization tool, to market nearly 4 years ago and at present it is a market-leading product. Nucleus…

  • Research T28

    Preplanning Drives Smooth Deployment of Cegid

    By spending the time to properly organize and layout its specific learning requirements, this Canadian organization was able to reduce its costs and increase employee…

  • Research T25

    Zoho’s growth strategy

    At Zoho Analyst Day, the company outlined its strategy for expanding beyond its small and medium-sized business (SMB) base to attract larger customers. Given its…

  • Research T24

    The CRM Integration Challenge

    The goal of a 360-degree view of the customer has been around for decades, but few companies have actually attained it. Providing a complete view…

  • ROI Case Studies T23

    Salesforce Marketing Cloud ROI case study: Piedmont Healthcare

    Piedmont Healthcare deployed Salesforce Marketing Cloud to modernize its communications with consumers and physicians, increasing the volume and quality of communications while enabling more personalized…

  • ROI Tools T8

    Digitech ROI business case tool

    When Nucleus Research analysts investigated deployments of Digitech System’s Electronic Content Management solutions they found organizations were able to reduce the cost of managing electronic…

  • Research T12

    Leaving Payroll for Zenefits Full Suite

    Payroll is at the core of Human Resources (HR). Because of this, it is typically the first and largest investment that small organizations make in…

  • Research T27

    Microsoft Dynamics 365 with analytics returns $21.31 per dollar spent

    Nucleus found that customers successfully deploying Microsoft Dynamics 365 for CRM and an analytics technology solution can receive combined benefits of $21.31 per dollar spent….

  • Research T20

    Acumatica shows no signs of slowing

    At its recent annual conference, Acumatica Summit 2019, Acumatica discussed the progress it has made over the last year and what customers can expect from…

  • Research T19

    Content management returns $8.55 per dollar spent to SMB customers

    Nucleus found that for small to medium businesses, investing in content management returns $8.55 in benefits per dollar spent. The key value drivers for these…

  • ROI Tools T15

    Salesforce.org Philanthropy Cloud ROI business case tool

    Nucleus found Salesforce.org Philanthropy Cloud provided a single, turnkey solution for company giving and community service that could be turned on as quickly as any…

  • ROI Tools T14

    Azuqua TCO analysis tool

    Azuqua enables SaaS companies to deliver integrations with other applications more quickly and completely than building integrations natively into the product. With Azuqua, you can…

  • Research, Value Matrix t18

    CPM Technology Value Matrix 2019

    The corporate performance management (CPM) market is finally showing signs of life. The benefits of purpose-built planning software are now readily available to customers of…

  • ROI Case Studies T4

    Nearmap ROI case study: Massport

    The Massachusetts Port Authority (Massport) subscribed to Nearmap to modernize its use of aerial imaging services, improving access to detailed visual data and base maps…

  • Research T17

    When are embedded analytics valuable

    When considering analytics technology, buyers are faced with the dilemma of choosing either an embedded or standalone solution. For standard insight surfacing and reporting, embedded…

  • Research T13

    CPM returns $2.15 for every dollar spent

    Nucleus analyzed case studies from nine corporate performance management (CPM) software deployments to identify key financial metric averages. Project data shows consistent returns across several…

  • ROI Case Studies T7

    Blackbaud ROI case study: Fellowship Bible Church of Northwest Arkansas

    Fellowship Bible Church of Northwest Arkansas implemented Blackbaud Financial Edge NXT to refresh its accounting and budgeting processes.  Moving from a legacy system on-premises to…

  • Research T9

    The state of the Analytics market: 2019

    Driven by the cloud, 2018 was the year where artificial intelligence (AI) engulfed the analytics market. By now, all leading vendors in the space are…

  • Research T10

    Investing in Analytics returns $9.01 per dollar spent

    With digital transformation being top-of-mind for many modern businesses, leaders are looking at the way their companies handle and leverage data to guide operations and…

  • Research T11

    PTC Returns 2.18 dollars for every dollar spent

    Nucleus analyzed case studies from six Windchill deployments to identify key financial metric averages. Project data shows consistent returns across several markets for PTC’s PLM…

  • ROI Case Studies T3

    Salesforce ROI case study: Financial Institution

    A financial services firm upgraded Salesforce Marketing Cloud and integrated it with Salesforce Service Cloud to streamline its marketing campaign process and ensure compliance with…

  • Research T2

    The value of cognitive computing

    One of the loudest buzzwords going into 2019 in the analytics space is cognitive computing. Companies love to brand their latest machine learning product as…

  • Research T1

    Unit4 doubles down on usability

    Unit4’s Insight Webinar delivered year-end announcements for 2018, with usability updates and tax functionality advancements for its Enterprise Resource Planning (ERP) solution, Business World. Unit4…

  • ROI Case Studies S193

    Ultimate UltiPro ROI case study – Tax Preparation Service

    This tax preparation service deployed Ultimate UltiPro to improve the onboarding, offboarding, and scheduling of their seasonal workforce. By switching to Ultimate UltiPro the organization…

  • Research S190

    Kinaxis stays the course at Kinexions

    Kinaxis continues to bring practical applications of technology to its RapidResponse platform.  Many vendors in the supply chain planning space have touted where their technology…

  • Research S170

    HireVue Delivers on the Promise of AI Recruiting

    While there are many new companies now claiming to offer Artificial Intelligence (AI) recruiting, most of them are delivering false promises. The vast majority of…

  • ROI Tools S147

    Hitachi Solutions Extended Field Service ROI business case tool

    Hitachi Solutions Extended Field Service takes Microsoft Dynamics 365 for Field Services to a new level, with prebuilt functionality to help manufacturers streamline service operations,…

  • Research S191

    Domo differentiates with connectors and collaboration

    Domo is an analytics and business intelligence (BI) platform provider that is succeeding in a market with diminished preference for standalone tool vendors by embracing…