The Research

Our collection of independent and objective technology research is designed to help you make smarter, data-driven decisions.

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ROI Case Studies

An ROI case study is a thorough examination of the actual benefits a customer achieved from a technology deployment.

Value Matrix

The Nucleus Research Technology Value Matrix is concise assessment of the operational value a solution delivers.

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  • Research S82

    JDA expands platform play at FOCUS 2018

    At its recent conference, JDA FOCUS 2018, JDA looked to build on the value proposition of its solution platform with JDA Luminate product extensions. In…

  • ROI Case Studies S81

    DriveScale ROI case study: Clearsense

    Clearsense deployed DriveScale, Inc. to move from the public cloud and dedicated instances service to an on-premises private cloud to decrease costs and improve service….

  • Research S79

    Micro Focus Vertica 9.1 Release

    Micro Focus announced major enhancements to its unified Vertica Analytics platform, expanding deployment options, improving security integration, and adding new features to in-database machine learning…

  • ROI Case Studies S78

    Salesforce ROI case study: ICS+

    2018 ROI AWARD WINNER! ICS+ deployed Salesforce Sales Cloud, Service Cloud, Community Cloud, Quip, and Inbox, to provide one integrated platform for all client-focused data…

  • ROI Case Studies S65

    GoodData ROI case study: EmeraldCube Solutions

    2018 ROI AWARD WINNER! EmeraldCube deployed GoodData to provide business intelligence (BI) services to its customers through a white-labeled solution, EmeraldVision. The company chose GoodData…

  • Research S75

    Workforce shows evolution at vision 2018

    WorkForce announced the launch of its new Americans with Disabilities Act (ADA) accommodation solution as part of its Absence Compliance Tracker (ACT) offering, as well…

  • Research, Value Matrix s76

    WFM Technology Value Matrix 2018

    This year’s Workforce Management (WFM) Value Matrix reveals that legacy players Kronos and ADP have little brand equity left to mask their users’ mounting dissatisfaction….

  • ROI Case Studies S70

    BlackLine ROI case study: Anonymous

    A long-time BlackLine customer deployed additional capabilities to improve its account reconciliation and journal entry processes. Through a phased implementation, the company streamlined and automated…

  • Research S73

    Bridging the ERP maturity gap

    The concerns of many prospective enterprise resource planning (ERP) software customers are being overlooked by vendor marketing messages. Nucleus found that customers typically occupy one…

  • ROI Case Studies S66

    MineralTree ROI case study: M’oda Operandi

    2018 ROI AWARD WINNER! M’oda Operandi deployed MineralTree to integrate and automate accounts payable and make the process paperless. Accounts payables at M’oda Operandi processes…

  • Research S67

    Vertical analytics reign supreme

    Verticals-focused analytics startups are three times more likely to succeed than general analytics startups. Nucleus found that this trend has remained consistent for the past…

  • Research S68

    WorkForce Software for complex scheduling

    WorkForce Software provides a highly tailored deployment for organizations that need flexibility and deep configuration. Nucleus’s analysis of customers find that this flexibility eliminates inefficiencies…

  • Research S69

    Modern tech for ESS and MSS boosts productivity

    Because of the breadth of use companywide, technology for employee and manager self-service (ESS, MSS) produces gains in productivity equal to millions of dollars for…

  • Research S71

    Alexa is not ready for business

    Amazon’s Alexa for Business, released in 2017, does not yet deliver a positive return on investment (ROI). With the current offering, Nucleus sees Alexa for…

  • Research S72

    Desktop security is dead

    For most organizations, the inflection points at which it makes more sense to dispose of a properly backed up computer rather than fix it is…

  • Research, Value Matrix S64

    CRM Technology Value Matrix 1H2018

    Customer relationship management (CRM) vendors are investing in driving productivity gains for both users and developers, with low-code and no-code environments blurring the user-developer line….

  • ROI Case Studies S51

    FinancialForce ROI case study: HPE

    HPE deployed FinancialForce PSA (Professional Services Automation) as part of an initiative to consolidate its services business technology. The company leveraged FinancialForce PSA software to…

  • Research S63

    PKWARE delivers secure enterprise encryption

    Traditional perimeter cybersecurity is obsolete and cannot protect sensitive enterprise data. The business value of persistent data security can be measured with increased efficiencies, reduction…

  • ROI Case Studies S53

    Opentext ROI case study: Anonymous

    The company, an oil and natural gas developer and producer selected Documentum as-a-service (DaaS) with OpenText Cloud Managed Services to provide comprehensive enterprise content management…

  • ROI Case Studies S60

    Salesforce ROI case study: Matouk

    Matouk moved to Salesforce and Rootstock to modernize the management of its manufacturing business, from customer interactions to inventory and shop floor management. Nucleus found…

  • Research S37

    Third-party support delivers higher ROI

    Third-party support savings are fueling strategic reinvestment, future reimplementation plans, and cloud initiatives. Nucleus found that companies who use Rimini Street, a third-party support vendor,…

  • Research S62

    Infor lays out latest for the enterprise

    By summer 2018, Infor will have moved the last components of its enterprise-wide suite to a multi-tenant cloud. In parallel, the vendor is making strides…

  • Research S59

    The real economic impact of Trailhead

    Salesforce Trailhead is an online learning platform where Salesforce developers, administrators, and users can learn Salesforce skills and earn certifications and badges. In a survey…

  • Research S58

    E2open centers value on platform play

    After making a series of acquisitions, E2open is consolidating its platform to provide capabilities to enterprises from end-to-end. Nucleus found that the vendor’s new user…

  • ROI Case Studies S57

    SAP Business ByDesign ROI Case Study: Anonymous

    A mid-sized company deployed SAP Business ByDesign to improve its business processes and ensure compliance with its global operations. With separate entities in multiple jurisdictions,…

  • Research S61

    Security from the start

    If it stops at the identification phase the return on investment (ROI) of security automation remain limited. Agile development can cut the time for development…

  • Research S55

    Oracle pushes the cloud at hcm world

    At Oracle HCM World this year, the major focus was on Oracle HCM Cloud, which now has an established customer base. Sessions focused on highlighted…

  • Research S56

    The ROI of reducing employee turnover

    Nucleus’s analysis of user cases finds that the cost to replace a worker can be as high as 48 percent of the employee’s fully loaded…

  • Research S54

    UltiPro and Xander unite at Ultimate Connections

    This March, thousands of customers and other stakeholders of the vendor went to Las Vegas for Ultimate Connections 2018. Among the most interesting developments this…

  • ROI Tools S42

    ProsperWorks ROI business case tool

    Nucleus found deployments of customer relationship management solutions generate a significant increase in the productivity of an organization’s sales and marketing staff. Solutions that are…

  • Research S48

    Demystifying demand sensing

    Demand sensing capabilities can help customers improve their forecasting and increase inventory accuracy. Nucleus found that there is significant confusion in the market about the…

  • Research S50

    Third party data prep increases ROI for SSBI

    Nucleus reviewed previous research and interviewed end-users of third-party data preparation software and found that it accounted for an improvement of ROI by 30 percent….

  • Research S52

    GoodData returns $4.00 for every dollar spent

    GoodData customers have received an average of $4.00 in the first three years for every dollar invested. Nucleus analyzed the results of a number of…

  • Research S49

    Salesforce Essentials

    Salesforce announced the availability of Sales Cloud Essentials and Service Cloud Essentials, versions of Sales Cloud and Service Cloud specifically designed for small and medium-sized…

  • Research, Value Matrix S47

    ECM Technology Value Matrix 2018

    Traditional old-style enterprise content management (ECM) was an inflexible product designed purely for document storage and simple retrieval. Today, modern ECM includes advanced technologies such…

  • Research S46

    Talent mangement in the real world

    Nucleus’s analysis of users’ experience finds that talent management creates two realities in the real world: bulking up and getting toned. One reality is all…

  • Research S45

    Modern learning technology rich in ROI

    Nucleus’s analysis finds the sum of avoided costs alone justifies those to implement and deploy modern learning technology. This is the case especially at medium-size…

  • Research S44

    Fabasoft streamlines and secures key worfklows

    The Fabasoft Cloud has a strong presence among large enterprises in the European market as an enterprise content management (ECM) solution offering customizable business process…

  • Research, Value Matrix S43

    IO Technology Value Matrix 2018

    Inventory Optimization (IO) solutions are a value-driver for customers with significant amounts of capital devoted to keeping stock on hand and service levels high. In…

  • ROI Case Studies S41

    Ultimate ROI case study: swap.com

    Swap.com deployed UltiPro to improve recruitment and retention and automate its processes. Having outgrown its old Paychex system, Swap.com was looking for a solution that…

  • Research S38

    Oracle modern finance showcases future of ERP

    At its recent conference, Modern Finance Experience, Oracle focused its message on its plans to transform modern enterprise resource planning (ERP) software. With a vision…

  • Research R39

    Tenable bounces back

    Despite a poor roll-out of the Nessus version 7.0 vulnerability management system, Tenable continues to provide its customers with strong benefits. Nucleus spoke with customers…

  • Research S40

    The evil twin of ROI

    An evil twin, clad in black and perhaps sporting a goatee, sets out to deceive everyone who trusts the protagonist. It sounds like the plotline…

  • Research S30

    Valt leads to greater security

    Weak passwords remain the Achilles’ heel of strong cybersecurity. Weak or hacked passwords account for more than 60 percent of all data breaches. No matter…

  • Research S36

    Acumatica looks to continue 2017 momentum

    At its recent conference, Acumatica Summit 2018, Acumatica focused on continuing its current growth trajectory. The vendor’s dedication to its open architecture was a common…

  • Research S34

    BI for business users delivers 1.5 times the ROI

    Nucleus found that in the past two years, the return on investment (ROI) of business intelligence (BI) deployments with self-service analytics was 1.5 times higher…

  • ROI Case Studies S35

    Ultimate Ultipro ROI case study: SMS Equipment

    SMS Equipment Inc. deployed UltiPro to replace an aging system for human capital management (HCM) that struggled to handle the company’s increasingly complex needs. By…

  • Research S32

    40 percent of cloud users are not upgrading ECM

    More than 60 percent of ECM on-premises and 40 percent of cloud/hybrid users are not using the most current version of the software. Upgrading by…

  • Research S33

    Running the full gamut in onboarding productivity

    Nucleus reviewed its archive of analyses into the return on investment (ROI) of technology deployments and found productivity gains run the gamut in onboarding. Onboarding…

  • Research, Value Matrix S31

    CPM Technology Value Matrix 2018

    Two main trends persist in the corporate performance management (CPM) market: cloud uptake remains consistent but slow, and many cloud vendors are divided when it…