The Research

Our collection of independent and objective technology research is designed to help you make smarter, data-driven decisions.

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  • Adobe acquires Marketo

    In September 2018, Adobe announced the acquisition of Marketo for $4.75 billion dollars. The deal is expected to…

  • Ultimate UltiPro enterprise customers

    Large organizations, as well as those organizations that are in growth mode, need a human capital management (HCM)…

  • CRM Technology Value Matrix 2H2018

    Leading CRM providers are focused on breaking down barriers: those between siloed applications serving sales, service, and marketing,…

  • Acumatica remains pragmatic with R2 Release

    At its recent release launch, Acumatica outlined the new functionality that it is bringing to its product.  With…

  • SAP S/4HANA ROI case study: Centria

    Centria deployed SAP S/4HANA to unify its enterprise resource planning (ERP) solution landscape as well as simplify business…

  • Hitachi solutions help monetize field service

    Hitachi Solutions’ Extended Field Service is an offering made up of Microsoft Dynamics 365 for Field Service with…

  • Human potential leads at Inforum 2018

    The theme of Inforum 2018 was “human potential”. Going off this theme, human capital management (HCM) was at…

  • ProsperWorks rebrands as Copper

    ProsperWorks has rebranded itself as Copper in an effort to differentiate from other customer relationship management (CRM) vendors…

  • Microsoft Dynamics 365 delivers $16.97 for every dollar spent

    In analyzing the results of Microsoft Dynamics 365 deployments, Nucleus found that for every dollar spent, companies realized…

  • Infor buys into hospitality vertical

    Infor announced the acquisition of hospitality solutions vendor, Vivonet, Inc.  The move demonstrates how the verticalization of the…

  • Salesforce ROI case study: Atlantic Energy

    Atlantic Energy, a non-traditional small-to-medium-sized energy supplier, deployed Salesforce Service Cloud and Field Service Lightning to facilitate growth,…

  • Rapid7 unveils new automation features

    On September 20th, Rapid7 announced new security automation and orchestration (SAO) capabilities available through its Insight platform. This…

  • ERP Technology Value Matrix 2018

    In the last year, the Enterprise Resource Planning (ERP) software market began to deliver on its promise to…

  • Guidebook: Salesforce Sales Cloud

    Salesforce Sales Cloud empowers sales teams to sell more intelligently and efficiently by centralizing customer information, delivering a…

  • Salesforce ROI case study: BCBSM

    Blue Cross Blue Shield of Michigan deployed Salesforce Marketing Cloud, Service Cloud, and Community Cloud to streamline and…

  • Salesforce ROI case study: Specialty Food Producer

    A specialty foods wholesaler deployed Demandware (since acquired by Salesforce and renamed Commerce Cloud) to enable future growth,…

  • Preserving the value of Excel within CPM

    For organizations that have been performing their planning and budgeting with Excel or supplementing a legacy solution, moving…

  • The future of talent and succession management

    The human capital management (HCM) market has been busy with a spate of announcements on partnerships and integrations…

  • Micro Focus Vertica ROI case study: Wandera

    Wandera deployed the Vertica analytics database management platform to replace an AWS Redshift legacy system and to improve…

  • The cloud benefits companies of any size

    Traditionally, software vendors have positioned their products as solutions for small or large enterprises, largely because of complexity…

  • Salesforce Financial Services Cloud ROI case study: Paducah Bank

    Paducah Bank deployed Salesforce Financial Services Cloud to standardize its sales process, centralize company information, and provide a…

  • Salesforce Quip ROI case study: Financial Services

    An anonymous global financial services and insurance company deployed the Salesforce Quip tool to replace a legacy system…

  • BlackLine ROI case study: SiriusXM

    A long-time BlackLine customer, SiriusXM recently deployed BlackLine’s automated journals capabilities to improve the efficiency of its accounting…

  • Information Builders unveils WebFOCUS Infographics

    Information Builders announced an upgrade to its WebFOCUS business intelligence (BI) and analytics platform with WebFOCUS Infographics. With…

  • Guidebook: Salesforce AppExchange

    The Salesforce AppExchange Partner Program provides AppExchange partners with the typical marketing and lead generation capabilities of traditional…

  • HighQ Benefit case study: Addleshaw Goddard LLC

    Addleshaw Goddard LLC (AG), an international corporate law firm, deployed HighQ’s collaborative cloud platform to improve productivity, security,…

  • Salesforce ROI case study: Superior Pool Spa and Leisure

    Superior Pool Spa and Leisure, Ltd., deployed Salesforce Field Service Lightning (FSL) to address challenges with organization, communication,…

  • Blackbaud ROI case study: StarCare Specialty Health System

    StarCare Specialty Health System deployed Blackbaud Financial Edge NXT to refresh its accounting software, replacing an aged, unsupported…

  • Qlik acquires Podium Data

    Qlik acquired Podium Data to expand its core capabilities to include data management. It looks to move beyond…

  • Task and workforce combine at Reflexions

    The theme of Reflexions 2018 was “winning with NextGen Stores.” One of the major tests that many retailers…

  • SAP Benefit case study: Indus Motor Company

    Indus Motor Company deployed SAP S/4HANA to take advantage of the new capabilities offered in the solution. By…

  • Prophix ROI case study: Lochmueller Group

    Lochmueller Group deployed Prophix to improve the efficiency and accuracy of its financial budgeting.  By leveraging the flexibility…

  • Salesforce ROI case study: VMWare

    VMWare Inc. (VMW) deployed Salesforce Pardot, Marketing Cloud, and Sales Cloud to facilitate a new business-to-business (B2B) marketing…

  • HCM Technology Value Matrix 2018

    With the rising cost and complexity of managing one of the four pillars of every organization – its…

  • First half 2018 market survey

    Nucleus conducted a survey of 130 technology users in the human capital management (HCM), customer relationship management (CRM),…

  • Contrast Security Value Drivers

    As Cyber Security concerns increase, the sales cycle for cyber security solutions is focused on the concerns of…

  • Microsoft Business Central Update

    Microsoft recently announced the October ’18 release of Dynamics 365 Business Central. This release delivers the full functionality…

  • Anatomy of a decision: Alteryx Platform

    In examining the experiences of Alteryx platform users, Nucleus determined that usability, analytics functionality, task scheduling and automation…

  • Ceridian HCM value drivers

    As human capital management (HCM) vendors and decision makers have accelerated their move to the cloud, there’s still…

  • NexJ ROI case study: Anonymous

    A global financial services firm deployed NexJ to replace its aging Oracle Siebel applications, which were no longer…

  • Microsoft Dynamics 365 ROI case study: MacDonald-Miller Facility Solutions

    MacDonald-Miller Facility Solutions (MMFS) deployed an integrated solution of Microsoft Dynamics 365 with Azure IoT Hub to improve…

  • Accelerating careers with Salesforce Trailhead

    Salesforce Trailhead is an online learning platform where Salesforce developers, administrators, and users can learn Salesforce skills and…

  • SYSPRO launches new UI as part of SYSPRO 8

    SYSPRO announced the availability of SYSPRO 8, the newest version of its enterprise resource planning (ERP) software. Nucleus…

  • WorkBook offers agency management visibility and insight

    WorkBook demonstrates how purpose-built solutions deliver value to customers with better visibility and collaboration across departments. Designed for…

  • Bpm’online ROI case study: Hershey’s Ice Cream

    Hershey’s Ice Cream deployed Bpm’online to modernize its sales and account management practices and provide a consistent source…

  • Ramco Systems expands globally

    Ramco Systems, based in India, offers a suite of applications for much of the enterprise, including human capital…

  • Salesforce Service Cloud gets smarter with Einstein

    On July 11, 2018 Salesforce announced new Einstein and Lightning capabilities for Service Cloud. Einstein Next Best Action…

  • JDA to buy Blue Yonder to extend AI

    JDA announced that it has reached an agreement to acquire Blue Yonder, a supply chain software vendor focused…

  • Marketing Technology Value Matrix 2018

    The holy grail of marketing automation is zero opt-outs. Technology vendors leading in this space are investing in…

  • Salesforce Connections update

    At Salesforce Connections, the company highlighted innovations focused on integration and artificial intelligence (AI), bringing together the pillars…