The Research

Our collection of independent and objective technology research is designed to help you make smarter, data-driven decisions.

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  • Dreamforce 2017 update

    At Dreamforce 2017, Salesforce announced new services for its Customer Success Platform, a new strategic partnership with Google,…

  • Anatomy of a decision: Mautic

    Nucleus conducted interviews with current Mautic Open Marketing Cloud customers to understand why they chose the solution. Nucleus…

  • BMC Guidebook: Control M

    Computing jobs are expected to run smoothly in the background all the time, but administrators know it is…

  • Cloud now delivers 3.2 times more ROI

    The benefit of the cloud versus on-premise solutions continues to grow. Nucleus found that in the past two…

  • AWS launches Aurora Serverless

    At AWS re:Invent, Amazon announced the its new database service Aurora Serverless. Aurora Serverless is the expansion of…

  • Major companies commit to AWS

    A number of major companies have committed to Amazon Web Service (AWS) for cloud services, demonstrating continued business…

  • Olono brings AI to sales force automation

    Olono complements sales force automation (SFA) by integrating external data sources to augment existing records and give sales…

  • Value drivers of ToolsGroup S&OP

    ToolsGroup sales and operations planning (S&OP) solution delivers value by connecting planning with operations. Nucleus found that ToolsGroup…

  • WorkForce Software ROI case study: ATS Automated Tooling

    ATS Automation Tooling Systems deployed WorkForce Software to integrate and unify its time and attendance processes. The company…

  • JDA moves towards predictive supply chain

    At its recent conference, FocusConnect 2017, JDA Software charted its path from a predictive to a preventative supply…

  • Control Tower Technology Value Matrix 2017

    Automation and collaboration differentiate the leading control tower solutions in the 2017 edition of the Control Tower Value…

  • Salesforce partners to watch

    There were more than 400 Salesforce partners at the Dreamforce 2017 Customer Success Expo. These partners offer edge…

  • SilkRoad positions itself to evolve and thrive

    The market for pure talent management software solutions is growing ultra-competitive as vendors vie for potential customers whose…

  • Vertica ROI case study: China PnR

    2018 ROI AWARD WINNER! China PnR moved to the Vertica Analytics Platform with great success when it reached…

  • Adaptive Insights benefit case study: Anonymous

    A professional services company deployed Adaptive Insights to improve consolidation and financial reporting, resulting in an 11 percent…

  • Salesforce further improves AppExchange

    Salesforce’s new AppExchange, launched on October 24, now includes personalized recommendations, embedded Trailhead learning, search by industry, prebuilt…

  • ADP races continental drift to cloud payroll

    ADP is wise to develop a cloud-based solution, finally, for payroll. The following pages, however, are for years…

  • Nucleus Top Ten Predictions for 2018

    Nucleus’s top 10 predictions for 2018 highlight the human and results side of existing and disruptive technology. The…

  • SAP adds facial recognition

    SAP announced on October 17 that SAP Leonardo will bring facial recognition to SAP Hybris Marketing Cloud. Nucleus…

  • Logi Analytics acquired by Marlin Equity

    Logi Analytics, an analytics vendor focusing on embedded products, has been acquired by Marlin Equity and looks to…

  • Micro Focus after the spin-merger

    Nucleus predicted the pattern of mergers and acquisitions in the ECM space, expecting more shrinkage in vendors. The…

  • Talent Management Technology Value Matrix 2017

    Year-over-year change in vendors’ placement within the Talent Management Technology Value Matrix is light. The biggest exception is…

  • Paychex provides midmarket value

    Human capital management (HCM) drives its value outward from payroll, the epicenter. To drive value for its customers’…

  • The best bang for your cybersecurity buck

    Humans are the weakest link for cybersecurity. It does not matter how much money a company spends on…

  • Host Analytics ROI case study: Anonymous

    A mid-sized software company switched from Adaptive Insights to Host Analytics corporate performance management solution, doubling their ROI….

  • Deltek unifies cloud for professional services

    At its recent conference, Insight 2017, Deltek provided details about its new product devoted to professional services, Deltek…

  • Informatica data security hits its stride

    Informatica’s Secure@Source is a data compliance and security solution that helps discover and manage critical enterprise data. Organizations…

  • Salesforce ROI case study: Rack Room

    2018 ROI AWARD WINNER! Rack Room Shoes and Off Broadway Shoe Warehouse deployed Salesforce Marketing Cloud to expand,…

  • CRM Technology Value Matrix 2H2017

    With embedded intelligence, Internet of Things (IoT) frameworks, mobile advances, and investments in usability appearing in the latest…

  • Kinaxis takes practical approach to SC planning

    At its recent conference, Kinexions 2017, Kinaxis demonstrated how it is helping its customers make fundamental shifts in…

  • Defining a community

    A user community is not just some administrator crawling through a support forum; it only provides value for…

  • Configit ROI case study: Anonymous

    One of the world’s largest capital equipment companies deployed Configit to streamline its product configuration processes. The company’s…

  • Analytics Technology Value Matrix 2017

    Analytics and business intelligence (BI) are not new concepts in the market place, but the exponential growth of…

  • Microsoft 2017 moving forward with BI

    The Microsoft Ignite and Envision 2017 conference hosted 25,000+ attendees in Orlando with three consistent themes: Artificial Intelligence…

  • Oracle opens new worlds for CX

    At OpenWorld on October 2, Oracle announced new updates to its Customer Experience (CX) Cloud Suite as well…

  • Who leads the analytics market

    While the analytics market is fragmented and many vendors are fighting for a customer base, one company succeeds…

  • SAP keeps customer data secure with Gigya

    On September 24, SAP entered into an agreement to acquire Gigya, a Customer Identity and Access Management (CIAM)…

  • The value of Velaro

    Velaro offers a comprehensive customer engagement solution that can increase the value of core customer relationship management (CRM)…

  • HubSpot customer satisfaction

    In a survey of 45 current HubSpot Marketing customers, Nucleus found that 40 percent expect to leave for…

  • Microsoft conference focuses on AI and MR

    At its recent combined conferences, Ignite and Envision, Microsoft outlined how it seeks to deliver technology designed to…

  • Guidebook: Oracle Marketing Cloud

    Retailers are increasingly challenged to grow revenues and engage customers while managing costs. Nucleus found that retailers moving…

  • The reality of projecting ROI in HCM

    In projecting the return on investment (ROI) that a deployment of technology for human capital management (HCM) will…

  • The value of the Deltek cloud

    Deltek delivered in the cloud helps companies control IT costs and scale their businesses. After conducting a series…

  • Blockchain is not healthcare

    Blockchain is great technology that has yet to prove its value outside of the financial space. Yet companies,…

  • Acumatica announces 2017 Release 2

    On September 12, Acumatica announced the latest release of its cloud enterprise resource planning (ERP) platform, and a…

  • Skillsoft ROI case study: General Motors

    General Motors (GM) deployed Skillsoft to deliver a cost-effective training solution with improved employee access and to support…

  • The logic behind a prefix in HCM

    Several vendors of technology for human capital management (HCM) have the prefix “pay-” in their name. In many…

  • Infor Project Max update

    What Infor is calling the new “personal enterprise” – also internally known as Project Max – fits the…

  • Vertica ROI case study: AmeriPride

    2018 ROI AWARD WINNER! AmeriPride deployed the Vertica Analytics Platform from Micro Focus as part of a total…

  • HCM Technology Value Matrix 2017

    Nucleus’s analysis shows that nearly 90 percent of the value in human capital management (HCM) resides at its…