BROWSE ALL RESEARCH
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Five ERP mistakes to avoid
Nucleus identified five mistakes customers commonly make when searching for and implementing a new enterprise resource planning solution. Whether deploying a central system of record…
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Configit ROI case study: ABB
ABB’s Electrification Products Protection and Connection (EPPC) business unit drove the deployment of Configit as a common global sales configuration solution. The project enabled this…
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Salesforce relaunches AppExchange
Salesforce relaunched its AppExchange partner program with a new business model, onboarding experience, and technology tools. Salesforce is also offering $100 million in venture capital…
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Guidebook: Guardian Analytics fraud detection
Behavioral analytics is a new and powerful approach that is transforming fraud detection. Financial institutions are increasingly challenged to combat fraud in many areas, with…
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CRM Technology Value Matrix 1H2017
<p class=”NucleusBottomLine2″>Vendors continue to innovate across the sales, service, and marketing pillars of customer relationship management (CRM), with a sharp focus on artificial and embedded…
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Oracle Data Cloud Summit highlights DaaS
The Data Summit 2017 focused on how Oracle Data Cloud is driving innovation in the data as a service (DaaS) space, and enabling customers to…
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Infusionsoft shares new strategy at ICON17
At ICON17, Infusionsoft announced Propel, a new product aimed at attracting new customers looking for a plug-and-play marketing solution, and presented its partner strategy. In…
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Infor acquires Birst to access full value of data
On April 25, Infor announced its plan to acquire Birst, which will add user friendly analytics to Infor’s suite of offerings. Currently, one of the…
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Global HCM starts with payroll and compliance
To expand their global footprint, vendors of technology for human capital management (HCM) are acquiring competitors and investing internationally. These moves are wise and may…
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The curious case of me too Kronos integrations
Nucleus has spotted a curious practice by Kronos: The vendor has a habit of making great fanfare over run-of-the-mill, me-too integrations of its functionality for…
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Domo ROI case study: Ingo Money
Ingo Money deployed Domo visual analytics to replace their Excel-only system as their data and business requirements grew. By training several “Domo experts,” Ingo Money…
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CallidusCloud puts its money on LeadRocket
CallidusCloud is using 2017 to expand LeadRocket’s analytic capabilities and further improve its competitiveness in the marketing automation space. Nucleus found that LeadRocket customers are…
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IO Technology Value Matrix 2017
Inventory optimization (IO) solutions are a key lever which can enable companies to streamline operations while maintaining service levels and freeing up working capital. In…
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Ultimate Software shares latest at Connections 2017
In late March, customers descended on Las Vegas to attend Connections 2017, Ultimate Software’s annual user conference. The vendor has built out its suite for…
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PSA software enables new business models
Professional services automation (PSA) software enables firms to develop innovative business models that abandon billable hours as the primary stock keeping unit (SKU). Firms can…
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Compliance costs one third less with full WFM
Nucleus found that workforce management (WFM) technology as an integrated end-to-end suite incurs employers nearly one-third less in compliance-related costs than unintegrated point solutions do….
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WFM Technology Value Matrix 2017
To comply with difficult-to-follow employment law, employers are benefitting from the maturation of highly capable single-suite options for workforce management (WFM), in the cloud. This…
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The Watson Quarterly
Watson is the figurehead of IBM, and is representative of the company’s decades of analytics experience and investments. IBM is constantly exploring new uses for…
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Running an intelligent marketing department
Despite the hype around intelligence, only five percent of customers feel their marketing departments effectively leverage advanced analytics, machine learning, and predictive intelligence. Nucleus talked…
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Regulatory flux makes cloud HCM necessary
Until recently an aggressive approach to tightening regulatory policy pertaining to the workplace has kept vendors and users of technology for human capital management (HCM)…
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The real value of value chain networks
Through interviews with customers, Nucleus Research found that deploying a multi-enterprise network supply chain solutions can reduce overall costs by 3 to 5 percent. In…
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Amazon announces Connect
Amazon gets into the cloud contact center market with Amazon Connect, a cloud-based contact center application based on Amazon’s own internal contact center application. With…
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At VISION 2017 WorkForce Software shares latest
At its annual VISION conference, customers of WorkForce Software shared how the vendor’s solution has helped them resolve entrenched issues with their complex scheduling needs….
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Guidebook: Optimizely
Nucleus found that Optimizely enables companies to reduce risk and improve the performance of their websites and mobile applications beyond basic testing. On average, customers…
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Talent management vendors vie for position
Developments of late among vendors of technology for talent management provide evidence in support of the following: To steel themselves against gathering competition, providers of…
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Guidebook: Entrust Datacard
Entrust Datacard provides customers with a commercial security public key infrastructure (PKI) solution that addresses authentication and data protection needs for enterprise and government customers….
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Data management returns $14.42 per dollar spent
Nucleus identified the value delivered by data management solutions, finding that, on average, customers receive $14.42 for every dollar spent. We used ROI case studies…
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Assessing account based marketing
Account based marketing (ABM) recognizes that for business to business (B2B) companies, the activities of individual leads infrequently represent an entire company’s propensity to buy….
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Box vs Dropbox redux
Since Nucleus last looked at Box and Dropbox, much has changed in the market, especially regarding system security and functionality. Nucleus found that Box retains…
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Marketing Automation Technology Value Matrix 1H2017
With its process automation capabilities and low total cost of ownership (TCO), more companies are recognizing the ROI potential of marketing automation software and considering…
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Pepperdata spices up your data cluster
On March 7, Pepperdata announced its latest product, the Application Profiler, which is designed to optimize performance for analytics jobs. The product works on top…
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Guidebook: Apttus E-Commerce
With rapidly changing buying habits, there is an increasing need for business-to-business (B2B) companies to develop omni-channel selling strategies. Apttus’ intelligent e-commerce capabilities enable companies…
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Two main factors affecting marketing ROI
Nucleus identified two main factors that affect the return on investment (ROI) of marketing automation deployments. These two factors – low total cost of ownership…
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IBM Watson takes on the mainframe
IBM Machine Learning brings Watson’s machine learning functionality to the z System mainframe. Nucleus expects that IBM’s continued focused on data scientists will help to…
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LLamasoft enters control tower market
LLamasoft looks to provide greater visibility to supply chain managers with Enterprise Simulation Platform (ESP). As supply chains demand solutions shorten the time between an…
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Ultimate UltiPro ROI case study: Private holding company
Facing an upgrade of Oracle technology for human capital management (HCM), a private holding company replaced the system with UltiPro. With UltiPro in place, the…
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E2open merges with Steelwedge
E2open recently announced it is merging with best-of-breed sales and operational planning (S&OP) solution provider, Steelwedge. Having previously acquired two leading point solutions in Terra…
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Cutting through the IoT hysteria
Internet of Things (IoT) is the latest buzzword, like RFID or VoIP of days gone by. Marketers are trying to slap the label on everything,…
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Fabasoft security ahead of the curve
Nucleus Research reviewed Fabasoft AG enterprise content management (ECM) system to determine how it is ready to support European Union compliance regulations and requirements. Nucleus…
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Defining CPM 2.0
Many finance departments are stuck in a rut with legacy corporate performance management (CPM) solutions. Nucleus found that CPM customers with embedded analytics, enterprise resource…
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Assessing Adobe Marketing Cloud
Nucleus conducted in-depth interviews with current Adobe Marketing Cloud customers to determine whether the solution should make the short list. While Adobe Marketing Cloud is…
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Saba Software and the ROI of employee engagement
Vendors of technology for human capital management (HCM) make a legitimate point when they say productivity traces back, at least in part, to employees’ level…
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Optimizely delivers more than traditional testing
Optimizely’s “Experimentation Platform” delivers an alternative to traditional A/B testing solutions. Optimizely equips marketers, product teams, and developers with the tools they need to run…
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Laserfiche defines the digital journey
At the Empower 2017 Conference in Long Beach, California, Laserfiche introduced users to five phases of the digital transformation journey. Nucleus found that although many…
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Spark gathers steam with 2.1 release
Apache Spark continues to grow with its recent release of Spark 2.1 and the increasing popularity of Spark Streaming for data analytics. With a diverse…
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Oracle highlights supply chain cloud apps at MSCE
At its recent conference, Oracle Modern Supply Chain Experience, Oracle outlined its vision for the intelligence-driven supply chain of the future. With its solutions, Oracle…
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Zenefits evolves beyond Z2 to up HR productivity
Following the fall 2016 rollout of Z2, late last month Zenefits announced the availability of the release’s follow-up, HR|One. The launch builds on concepts and…
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Salesforce announces Service Cloud Einstein
On February 13, Salesforce announced Service Cloud Einstein and new related features in the Spring ’17 Service Cloud release. Intelligent case classification and field service…
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Acumatica extends its CRM reach
At the recent Acumatica Summit, the company announced new product capabilities and partnerships for its Enterprise Resource Planning (ERP) product. It also announced new customer…
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Lucy by Equals 3 delivers marketers a better half
Equals 3 gives marketers their own cognitive companion, Lucy, that can perform research, audience segmentation, and media planning. By expanding the scope of intelligence in…