The Research

Our collection of independent and objective technology research is designed to help you make smarter, data-driven decisions.

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ROI Case Studies

An ROI case study is a thorough examination of the actual benefits a customer achieved from a technology deployment.

Value Matrix

The Nucleus Research Technology Value Matrix is concise assessment of the operational value a solution delivers.

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  • Research R29

    How to evaluate cloud options

    Nucleus Research found that cloud-based applications are the logical and efficient solution as the choice of enterprise content management (ECM) deployment method when adding or…

  • Research R21

    A conversation with Oracle JD Edwards

    Oracle JD Edwards is focused on helping its customers turn their enterprise resource planning (ERP) software into a competitive advantage. With 80 percent of its…

  • Research R28

    Acumatica continues its momentum at Summit 2017

    At Acumatica Summit 2017, Acumatica gave customers and partners a glimpse into where the company is and where it is going. Positioning itself as the…

  • ROI Case Studies R24

    HPE Vertica ROI case study: Anritsu

    Anritsu deployed HPE Vertica to replace its previous data storage and analytics platform as it targeted new revenue streams. Nucleus found that the project enabled…

  • ROI Case Studies R27

    ServiceNow ROI case study: WorldPay

    Worldpay deployed ServiceNow Performance Analytics to replace multiple data tools and promote the use of analytics throughout its organization for improved decision making. Nucleus found…

  • Research R26

    The half life of data

    As the volume of data grows exponentially, organizations need to change their view of data from a data centric model, to a user centric model….

  • Research R25

    Domo vies for cloud analytics priority

    Although analytics is a busy market, Domo is an attractive option for customers because of its high usability and the cloud’s inherent benefits. Nucleus found…

  • Research R16

    Salesforce Shield reinforces cloud

    As customers are moving more highly sensitive data to the Salesforce Platform, they require greater control, protection, and compliance capabilities. Salesforce has developed a new…

  • Research R22

    Four HCM mistakes to avoid

    Nucleus identified four major mistakes employers make in selecting technology for human capital management (HCM). These mistakes, often one or more evident in the many…

  • Research R23

    The two main ROI factors in HCM deployments

    Nucleus has identified the two main factors contributing to the return on investment (ROI) of technology for human capital management (HCM). From them – automation…

  • Research R17

    Peeling back the layers at Zoho

    At Zoho’s analyst day, executives focused on how its business model – and resulting operations – are different from competitors. The company’s focus on low…

  • Research R18

    One less enterprise IoT roadblock with wireless

    Troubles with wireless capability have plagued enterprise IoT (Internet of things) implementation, but new technology and competition between WiFi and Bluetooth are driving toward an…

  • Research R19

    Qlik modernizes with cloud business analytics

    Qlik moves its enterprise analytics platform to the cloud. The availability of a cloud deployment will round out Qlik’s high usability and keep them competitive…

  • Research R20

    Marketing delivers $6.66 for every dollar spent

    Nucleus analyzed marketing automation software deployments and found that companies realized an average return of $6.66 for every dollar spent. In examining the aggregate data…

  • Research R13

    Six CRM mistakes to avoid

    Whether you’re buying a customer relationship management (CRM) application for the first time or considering a change or upgrade, mistakes can cost you adoption, time,…

  • Research R14

    Guidebook: GoodData

    Nucleus found that GoodData played a critical role in closing 80 percent of partner sales. Partners reported that they were able to use the GoodData…

  • Research R12

    Five ECM mistakes to avoid

    Nucleus Research found five common mistakes for organizations contemplating an ECM deployment to avoid, whether the company is upgrading an existing program or purchasing a…

  • Research R15

    UltiPro delivers $3.88 for every dollar spent

    Nucleus analyzed deployments of UltiPro and found that on average employers realize a return of $3.88 for every dollar they spend. Published over the past…

  • Research R11

    Acumatica Cloud xRP Platform delivers value

    Acumatica Cloud xRP Platform, Acumatica’s platform-as-a-service offering, delivers value due to its ease of use and flexibility. Nucleus found that the platform is a key…

  • Research R80

    Six Marketing automation mistakes to avoid

    Nucleus identified six mistakes commonly made by implementers of marketing automation solutions that can jeopardize deployments and cost significant time and money. Whether migrating from…

  • Research R6

    An enterprise ROI hockey stick in Oracle HCM

    Nucleus analyses from the past three years show that cloud-based technology for human capital management (HCM) drives 2.5 times return on investment (ROI), with exceptional…

  • Research R10

    Accenture grounds IoT with Altitude

    Accenture expands into product development with the acquisition of Altitude on January 9. Along with another acquisition, Fjord, the team plans to drive innovative Internet…

  • Research R7

    Quantifying the benefits of Micro-marketing

    Micro-marketing pushes the ground-level, tactical aspects of marketing to the edges of the company, increasing the productivity of marketers by 45 to 50 percent. After…

  • Research R1

    Why clients choose and stay with Laserfiche

    Nucleus Research analyzed the experiences of several Laserfiche clients to understand why they chose that vendor’s enterprise content management (ECM) software solution, and what factors…

  • Research R9

    Modern HCM tech delivers 2.9 times ROI for the SMB

    It’s well into the new year, which means it’s high time for small- and medium-size businesses (SMBs) to make a resolution: switch to cloud for…

  • Research R5

    Salesforce Marketing Cloud rings in a New Year

    At the Analyst Summit, Salesforce shared its 2017 vision for a more Einstein-infused Marketing Cloud with enhanced cross-cloud capabilities. Driven by recent acquisitions, capabilities like…

  • Research R3

    Cloverleaf and the changing face of retail

    On January 12, Cloverleaf released shelfPoint, an emotional AI endcap display that collects consumer data and uses animated LCD strips to attract shoppers. ShelfPoint incorporates…

  • Research R4

    Sidetrade joins the AI arms race

    The shopping spree of artificial intelligence (AI) startups continues to be popular in the analytics market, but not all companies have the end deliverable in…

  • Research R2

    Deltek project ERP takes center stage at Insight

    At its user conference, Deltek highlighted the steps it has taken to develop a unique brand of enterprise resource planning (ERP) software. Focused on solutions…

  • ROI Case Studies Q219

    Ultimate Software ROI case study: Wedbush Securities

    Wedbush Securities Inc. deployed Ultimate Software’s UltiPro solution to replace a manual payroll system that was inefficient and could not produce consolidated reports for the…

  • Research Q227

    Augmenting intelligence with embedded analytics

    Nucleus expects that 90 percent of analytics solutions for business users will be embedded in other core applications within the next 5 years. This transition…

  • Research Q228

    SAP Hybris acquires Abakus

    SAP Hybris announced its acquisition of Abakus, further enhancing the SAP Hybris Marketing solution’s advanced analytic capabilities and positioning it as a micro-marketing tool. SAP…

  • Q230

    Microsoft and SuccessFactors would make a great couple

    Recent activity suggests Microsoft should seriously consider acquiring SuccessFactors from SAP, an idea that Nucleus thinks is shrewd. The two would make a great couple,…

  • ROI Tools Q229

    Check Point R80 benefit assessment tool

    “The growing complexity of networks, business innovation requirements, and rapid delivery of services and applications require an agile approach to managing security. Traditional security management…

  • Research Q225

    Guidebook: Salesforce Data.com

    Nucleus Research found that improved data quality and data driven intelligence enable companies to get more out of their investment in customer relationship management (CRM)…

  • ROI Case Studies Q226

    Ultimate UltiPro ROI case study: Anonymous Manufacturer

    Facing a costly upgrade of Infor technology for human capital management (HCM), a United States–headquartered global manufacturer replaced the system with UltiPro. Nucleus found that…

  • Research Q224

    Salesforce adds texting channel to Service Cloud

    On December 13, Salesforce announced LiveMessage for ServiceCloud, which enables companies to engage with customers via messaging channels such as short message service (SMS) and…

  • ROI Case Studies Q215

    Salesforce Marketing Cloud ROI case study: Amplify

    2017 ROI AWARD WINNER! Amplify deployed Salesforce Marketing Cloud to replace a decentralized system with a cloud-based marketing solution that would drive future growth. Nucleus…

  • Research, Value Matrix Q222

    ERP Technology Value Matrix 2016

    The enterprise resource planning (ERP) market continues to shift rapidly as the adoption of cloud-based systems increases and vendors add capabilities to an already competitive…

  • Research Q223

    Trifacta scales data wrangling to analysts

    While every organization wants immediate access to information, many of them struggle during the data preparation phase; reducing the effectiveness of their analytics teams. Nucleus…

  • Research Q221

    Salesfusion aligns with key market trends

    On November 30, Salesfusion made several announcements, including a more intuitive e-mail marketing tool, a redesigned user interface (UI), and a more task-driven user experience…

  • ROI Case Studies Q205

    Ceridian Dayforce benefit case study: Creative Solutions in Healthcare

    Creative Solutions in Healthcare deployed Ceridian Dayforce to replace an aging IT infrastructure and upgrade a manual time, attendance, and payroll system. The company needed…

  • Research Q220

    JDA demos future tech at FocusConnect 2016

    At JDA Software’s recent conference in London, optimization and automation were the dominate themes. As an end-to-end supply chain software solution provider, JDA demonstrated that…

  • Research Q176

    The death of the sales funnel

    Although sales funnels have been used for decades to structure sales activities and forecast overall sales pipelines, changes in customer buying behavior and the sales…

  • ROI Case Studies Q217

    SugarCRM ROI case study: Anonymous Courier

    A courier company deployed SugarCRM to replace manual processes and a home-grown customer relationship management (CRM) solution. Nucleus found that SugarCRM enabled the company to…

  • ROI Case Studies Q218

    SugarCRM ROI case study: Anonymous Healthcare Firm

    A healthcare company deployed SugarCRM to replace manual customer relationship management (CRM) processes and drive future growth. Nucleus found that SugarCRM enabled the company to…

  • Research Q216

    VAI Conference 2016 focuses on ROI and value

    At its recent user conference in New Orleans, VAI focused on extending its solutions to bring enterprise technologies to the midmarket. VAI Conference 2016 featured…

  • Research Q214

    Top 5 Drivers of Micro-marketing

    There are 5 vendors – Salesforce, Marketo, Engagio, Act-On, and Leadware – that deliver solutions which enable marketing to take two parallel operational paths, pushing…

  • Research Q213

    The Sisense bot is your new smartest coworker

    As customers increasingly demand embedded analytics, Sisense responds with the Sisense Business Intelligence Bot. The system leverages popular messaging apps to provide users with graphics…

  • Research Q212

    Intacct advances accounting at advantage

    At its recent user conference, Intacct highlighted how it is helping mid-sized companies streamline their accounting and reporting. Intacct focused its product enhancements around providing…