BROWSE ALL RESEARCH
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Guidebook: Oracle ERP Cloud
In analyzing the experience of enterprise resource planning (ERP) customers, Nucleus found that the total cost of ownership…
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IBM MobileFirst ROI case study: Bernhardt
Bernhardt Furniture deployed an IBM MobileFirst solution to create an electronic showroom application that eliminated paper-based presentations, provided…
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Microsoft Dynamics CRM Online ROI case study: Luck Stone
Luck Stone turned to Microsoft Dynamics CRM Online to drive its transformation into a customer-inspired business. Nucleus found…
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Microsoft Dynamics CRM Online ROI case study: TW Metals
TW Metals deployed Microsoft Dynamics CRM Online to replace an aging Lotus Notes based application with a CRM…
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Infor purchases Predictix for demand analytics
In buying Predictix, Infor gets a cloud-based solution for retail prescriptive and predictive analytics that the vendor needed…
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Microsoft Dynamics CRM Online ROI case study: AvePoint
AvePoint deployed Microsoft Dynamics CRM Online to integrate its customer relationship management (CRM) solution with other elements of…
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Microsoft Dynamics CRM Online ROI case study: Network Contacts
Network Contacts deployed Microsoft Dynamics CRM Online to streamline its service delivery and save money for its clients….
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Microsoft Dynamics CRM ROI case study: Georgia State University
Georgia State University deployed Microsoft Dynamics CRM to deliver an organized and automated, omnichannel client access solution with…
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SugarCRM SugarCon update
At SugarCON in June, SugarCRM announced further development capabilities that will accelerate time to value for customers hoping…
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SalesForce delivers full spectrum of app building
As a result of its efforts to democratize building business apps, Nucleus estimates that Salesforce app development tools…
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Hyland ROI case study: Wisconsin Physicians Service
Wisconsin Physicians Service Insurance Corporation (WPS), a not-for-profit health insurer, deployed Hyland OnBase to alleviate inefficiencies in processing…
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Anatomy of a decision: choosing Logility over ERP
Nucleus Research analyzed the experiences of a number of Logility customers to understand why they chose that vendor’s…
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6 out of 10 customers wouldn’t buy SAP again
SAP’s new marketing tagline – run simple – is not only grammatically incorrect, it’s grossly inaccurate. Nucleus analyzed…
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Ultimate Software UltiPro ROI case study: Nebraska Furniture Mart
Nebraska Furniture Mart deployed Ultimate Software’s UltiPro to replace an inefficient, legacy solution from ADP for human capital…
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Microsoft acquires LinkedIn
On June 13, Microsoft Corporation announced its acquisition of LinkedIn Corporation for $26.2 billion. This is Microsoft’s largest…
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Interactive Intelligence ROI case study: EMS
2016 ROI AWARD WINNER! EMS Inc. deployed Interactive Intelligence Communications as a Service (CaaS) to replace an existing…
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Skillsoft ROI case study: Vectren Corporation
Vectren Corporation, an energy holding company, was keen on being able to expand its use of Skillsoft. They…
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IBM courts the elusive data scientist
While the analytics market has been a focus for heavy investment, the needs of the data scientist have…
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Fast data is what counts for supply chains
Forget big data – when it comes to supply chains, it’s fast data that matters. In order to…
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Microsoft announces Dynamics CRM Spring 2016 Wave
Microsoft recently announced Dynamics CRM Spring 2016 Wave with availability in the second quarter of 2016 for CRM…
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IBM Customer Analytics ROI case study: Anonymous
A retail food company deployed IBM Customer Analytics to modernize its Web infrastructure and gain better insights into…
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Microsoft PowerApps empowers business users
Microsoft PowerApps delivers a simple and easy-to-use platform for developing no-code business applications. Furthering the democratization of the…
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bpmonline releases version 7.8
On May 19, Bpm’online released version 7.8 of its Customer Relationship Management (CRM) platform. This version builds upon…
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Acumen Solutions ROI case study: government agency
A federal agency engaged Acumen Solutions to implement a correspondence management system built on the Salesforce platform that…
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Edge CRM delivers 4.2 times more ROI
Companies are increasing their investment in “edge” customer relationship management (CRM) applications, with good reason – Nucleus data…
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Salesforce acquires Demandware
On June 1, Salesforce.com announced the acquisition of Demandware for $2.8 billion – Salesforce’s largest acquisition yet. This…
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Zendesk ROI case study: Trustpilot
2016 ROI AWARD WINNER! Trustpilot deployed Zendesk to establish an international support desk that was scalable, could accommodate…
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Content bloat drains productivity by 8 percent
Nucleus Research found that, on average, 24.7 percent of stored content is irrelevant to enterprise content management (ECM)…
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Cloud ERP gets 43 percent faster payback
Cloud enterprise resource planning (ERP) customers experience 43 percent faster payback than on-premise ones. In analyzing the data,…
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Manhattan Associates benefit case study: Pet Supplies Plus
Pet Supplies Plus deployed Manhattan Associates’ Open Systems Inventory Optimization application to support inventory planning and replenishment for…
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GoodData ROI case study: MediGain
2016 ROI AWARD WINNER! MediGain deployed GoodData’s business intelligence (BI) software to increase analysis efficiency as the company…
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Guidebook: Microsoft SharePoint
Nucleus Research found that Microsoft SharePoint customers were able to reduce daily search times by 23 percent. Despite…
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WFM Technology Value Matrix 2016
Consolidation of tier-one players in workforce management (WFM) is intensifying, and Nucleus expects only three players or so…
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Slack takes on the enterprise
Nucleus Research found that users adopting Slack to integrate or replace enterprise content management (ECM) and business process…
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Manhattan releases version 2016.0 for IO
Manhattan Associates’ continued focus on omnichannel has driven enhancements in its 2016.0 releases of Open Systems and IBMi…
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Skillsoft ROI case study: Mercy Technology Services
2016 ROI AWARD WINNER! Mercy Technology Services (MTS), the IT arm of a Midwest Catholic health care system,…
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Standalone talent management is dying
This month, during its annual user conference, Cornerstone OnDemand (CSOD) shared several technological developments. This research note focuses…
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Adaptive Insights moves in the right direction
Nucleus expects Adaptive Insights will move from being a Facilitator in the 2016 Matrix to being a Leader…
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VAI S2K ROI case study: Black River Produce
Black River Produce deployed VAI S2K Enterprise for Food with a voice warehouse picking system to transform the…
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Boosting productivity in benefits administration
Archaic technology slows employers as they enroll their workforce in benefits and carry out related administration, Nucleus has…
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Host Analytics customers become more proactive
As EPM users move toward playing more strategic roles in organizations, Host Analytics leverages the cloud to help…
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IBM delivers $15.82 for every dollar spent
In analyzing the results from IBM projects impacting marketing, sales and merchandising, and analytics, Nucleus found that for…
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IBM Marketing Cloud ROI case study: Supply.com
2016 ROI AWARD WINNER! Supply.com deployed IBM Marketing Cloud (formerly Silverpop) to enhance its digital marketing efforts. Nucleus…
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SCD Technology Value Matrix 2016
Nucleus evaluated the usability and functionality of the leading supply chain design (SCD) solutions in the market. The…
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Oracle buys Opower and its data
Oracle announced it has reached an agreement to purchase Opower for $532 million. The acquisition adds to Oracle’s…
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JDA expands its sphere in WFM with Stratus
By launching JDA Stratus, the JDA Software Group Inc. removes key barriers that might otherwise dissuade users from…
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JDA enhances software for an omnichannel world
The JDA Software Group Inc. has released 2016.1, the latest version of its software. It offers new functionality…
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The cloud multiples analytics ROI by 2.3
Customers deploying analytics solutions in the cloud experience 2.3 times more ROI than those that are deploying on-premise….
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Four out of ten do not know supply chain ROI
Companies continue to struggle with justifying payback on supply chain software deployments. A recent survey of supply chain…
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Accelerating the text mining process
Copyright Clearance Center (CCC) improves text mining for life science researchers by accelerating the speed of access to…