The Research

Our collection of independent and objective technology research is designed to help you make smarter, data-driven decisions.

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ROI Case Studies

An ROI case study is a thorough examination of the actual benefits a customer achieved from a technology deployment.

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The Nucleus Research Technology Value Matrix is concise assessment of the operational value a solution delivers.

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  • Research Q50

    Symphony debuts supply chain design tool

    Symphony, a provider of retail applications, has released a supply chain design tool, “Flow Optimization”, for retailers and wholesalers to evaluate their networks and analyze…

  • ROI Tools Q51

    Digitech ROI business case tool

    This ROI tool is designed to assess the financial benefits and generate an ROI business case for Digitech PaperVision and ImageSilo. Digitech Systems provides on-premise…

  • ROI Tools Q52

    Digitech Forms Magic ROI business case tool

    This ROI tool is designed to assess the financial benefits and generate an ROI business case for Digitech Forms Magic. Digitech Systems provides on-premise and…

  • Research Q49

    Ceridian diverges from peers with LifeWorks EEP

    By creating an independent business out of the combination of WorkAngel and LifeWorks, Ceridian has diverged from its peers in adapting to the ways employers…

  • Research Q46

    JDA tools for upstream omnichannel stocking

    As omnichannel retailers seek to implement process changes in order to position inventory for online sales in their distribution centers (DCs), they will need to…

  • Research Q48

    New accounting rules highlight cloud

    Upcoming changes to revenue recognition rules present firms with the challenge of adjusting their accounting and reporting practices in order to remain compliant. Due to…

  • ROI Tools Q10

    Imprivata PatientSecure ROI business case tool

    This ROI tool is designed to assess the financial benefits and generate an ROI business case for Imprivata PatientSecure. Imprivata PatientSecure is a positive patient…

  • Research Q47

    Guidebook: DirectPath

    DirectPath helps employers carry out a combination of benefits education, enrollment support, and benefits administration. Nucleus found that employers outsourcing to DirectPath were able to…

  • Research Q45

    LLamasoft going beyond supply chain design

    With the acquisition of Barloworld, LLamasoft Inc. expanded its software menu from supply chain design to include supply chain planning. When LLamasoft finishes overhauling and…

  • ROI Case Studies Q43

    IBM Cognos BI ROI case study: Anonymous

    An anonymous airline deployed IBM Cognos Business Intelligence (BI) to expand reporting and analytics throughout the enterprise with improved self-service capabilities and easier access to…

  • Research Q44

    Showing the value of talent management

    CFOs are interested primarily in direct costs saved, costs avoided, and increases in productivity. Talent management does lead to value in these ways, but only…

  • Research Q42

    Professional services ERP checklist

    Professional services customers are demanding prebuilt, industry-specific enterprise resource planning (ERP) solutions which limit customization, lower initial deployment costs by 40 to 60 percent, and…

  • Research Q40

    Digitech Systems’ intelligent scanning

    In analyzing Digitech Systems’ solution, PaperVision Forms Magic, Nucleus found the product delivers key value in the form of productivity increases ranging from 30 to…

  • Research Q41

    E2Open acquires Terra Technology

    On March 4, 2016 E2Open announced it had acquired Terra Technology to obtain a front-end solution to complement its existing backend components for a supply…

  • Research Q38

    Microsoft Analytics offers real deliverables

    Analytics and big data are now household terms and vendors are in tight competition to establish their claim to fame. Nucleus found that Microsoft’s approach…

  • Research Q39

    The future of demand driven is control tower

    As multi-national companies start turning their global supply chains into demand-driven operations, they must implement control tower solutions to cut inventory by at least 25…

  • ROI Case Studies Q36

    FinancialForce HCM ROI case study: Ashoka

    To eliminate a mostly spreadsheet- and paper-based approach to human resources (HR), Ashoka deployed FinancialForce HCM. Nucleus’ investigation revealed that Ashoka found in the vendor’s…

  • ROI Case Studies Q37

    Datawatch Monarch ROI case study: Marbridge Foundation

    2016 ROI AWARD WINNER! The Marbridge Foundation deployed Datawatch Monarch to assist in the transfer of all of its payroll data, which was stored as…

  • Research Q33

    BlackLine breaking new ground in ERP accounting

    As firms look for greater visibility and accuracy in their accounting, BlackLine delivers tools that provide real-time information and enable an automated daily financial close….

  • Research Q34

    IO tools: key to omnichannel survival

    Omnichannel retailers without inventory optimization (IO) tools are running out of time in their battle with Amazon as the e-commerce giant continues to invest in…

  • Research Q35

    Microsoft OneDrive for Business surges ahead

    With recent advancements made by Microsoft to its enterprise file sync and share (EFSS) solution, OneDrive for Business, the solution wins over competitors Dropbox and…

  • ROI Case Studies Q25

    Salesforce Marketing Cloud ROI case study: Life Time Fitness

    Life Time Fitness deployed Salesforce Marketing Cloud to modernize its outgoing e-mail marketing. The goal was to connect with each prospect or member in a…

  • Research Q32

    Infor CloudSuite Public Sector for K-12 schools

    School districts are increasingly challenged to meet the demands of educating students with fewer resources and aging systems. Nucleus found that K-12 school systems moving…

  • Research Q31

    IO automation boosts staff efficiency

    Although companies implement inventory optimization (IO) software to rationalize inventory and improve customer service, the application has an additional benefit: improved supply chain staff efficiency….

  • Research Q29

    The golden age of third-party support

    Rimini Street and other third-party enterprise resource planning (ERP) support providers are entering a Golden Age. Despite its civil trial with Oracle, Rimini Street experienced…

  • ROI Case Studies Q30

    Ultimate Software UltiPro ROI case study: Ross Environmental Services Inc

    Ross Environmental Services, Inc., deployed Ultimate Software’s UltiPro to modernize HR capabilities and move from a paper-based operation to a fully integrated cloud-based solution. Nucleus…

  • Research, Value Matrix Q28

    Technology Value Matrix 2016: Inventory Optimization

    Nucleus evaluated the usability and functionality of the most influential inventory optimization (IO) solutions in the market. The market for IO solutions continues to change…

  • Research Q27

    Guidebook: Imprivata Confirm ID for EPCS

    Imprivata Confirm ID for EPCS is a solution for meeting the DEA requirements for electronic prescribing of controlled substances (EPCS) while giving healthcare providers a…

  • Research Q23

    Buying intentions survey: security

    Nucleus expects security spending to increase by 4.8 percent in 2016. In a survey of IT professionals, Nucleus finds security spending will hinge on an…

  • Research Q26

    IBM adds The Weather Company to IoT investment

    IBM recently completed its acquisition of The Weather Company, which will be an addition to its movement in the Internet of things (IoT) space. Combining…

  • Research Q22

    Google settles for Kronos in SMB market

    To bring Google Apps to more small- and medium-size businesses (SMBs), Google has settled for Kronos Incorporated as a partner in human capital management (HCM)….

  • Research Q24

    Guidebook: Customer service maturity

    Advancing customer service maturity enables companies to increase agent productivity, increase customer satisfaction, and deliver greater insights for improving products and services. Nucleus analyzed the…

  • Research Q21

    Infor ups its retail game

    On January 18, Infor announced a partnership with Predictix, a provider of cloud-based prescriptive analytics for retail. From a technology perspective, this will drive an…

  • Research Q20

    SterlingBackcheck Wisely Acquires TalentWise

    The acquisition of TalentWise by background screening vendor SterlingBackcheck positions the two favorably against competitors. Customers have access to background screening and critical components of…

  • Research Q19

    Laserfiche charts 2016 plans

    At the 2016 Empower conference, enterprise content management (ECM) vendor Laserfiche made several announcements outlining its Laserfiche 10 release as well as its plans for…

  • Research Q17

    Ceridian gets high grades for compliance

    Employers are continually challenged to comply with complex employment law – especially the Affordable Care Act (ACA), as well as the Fair Labor Standards Act…

  • ROI Case Studies Q18

    Salesforce Pardot benefit case study: Nextiva

    Nextiva implemented Salesforce’s business-to-business (B2B) marketing solution, Pardot, to upgrade and optimize the efficiency of its automated marketing campaigns. Nucleus found that the Pardot deployment…

  • Research Q16

    Anatomy of a decision: the clout behind Kinaxis

    Nucleus Research analyzed the experiences of a number of Kinaxis customers to understand why they chose its supply chain planning solution over those of competitors….

  • Research P225

    The future of OpenText

    Recent cloud announcements show OpenText is moving in the right direction in addressing customer demands for cloud enterprise content management (ECM). It is important to…

  • Research Q15

    The adult guide to IoT strategy in 2016

    As customers struggle to adopt Internet of things (IoT) solutions, analytics vendors need to consider three main areas of focus to better provide for users…

  • Research Q11

    Infor CloudSuites for Manufacturing

    Manufacturers facing increasing competition need modern systems that support value chain visibility, rapid change, and customer centricity. In analyzing Infor CloudSuites for Manufacturing, Nucleus found…

  • Research Q12

    Data integration key to Manhattan omnichannel

    Manhattan Associates has stepped forward with one of the first omnichannel solutions combining supply chain execution with order management and mobile customer engagement. Its solution…

  • Research Q13

    Kronos grasps to Empower itself

    By acquiring Empower Software Solutions, Kronos Incorporated tacitly admits that its own technology for time and attendance falls short. This decision by Kronos should give…

  • Research Q14

    Oracle weds cloud UI with simple and flexible

    Like other vendors in the enterprise applications space, Oracle has touted its new user experience and interface design as a key differentiator. Oracle intends for…

  • Research P226

    Justifying recurrent supply chain design

    For a company, the expense of hiring a consulting firm doing a single supply chain design project equals the cost for a cloud software license…

  • Research Q3

    A closer look at Kinaxis RapidResponse

    Discrete manufacturers looking to weigh tradeoffs and complete orders on time need a near real-time solution with a single source of the information. In its…

  • Research Q5

    The future of supply chain design is ongoing

    Companies have historically executed supply chain design projects on an ad-hoc basis to identify opportunities for cost savings. However, the advent of cloud supply chain…

  • Research Q7

    New cloud school for old-school services

    It’s no surprise that traditional systems integrators (SIs) are challenged to adapt their business model to an increasingly cloud world – much as traditional software…

  • Research Q6

    Winning with HCM in retail

    Most retailers are missing out on opportunities to leverage technology, not just for scheduling and recruiting, but also for driving greater performance and retention. Innovating…

  • Research Q8

    Anatomy of a decision: Bank price optimization technologies

    Nucleus conducted in-depth interviews with price optimization customers to better understand buying decisions. We found that Nomis continues to lead the market over other offerings…