The Research

Our collection of independent and objective technology research is designed to help you make smarter, data-driven decisions.

Ask Nucleus

Our generative AI tool searches the entire data catalog and all published research.

ROI Case Studies

An ROI case study is a thorough examination of the actual benefits a customer achieved from a technology deployment.

Value Matrix

The Nucleus Research Technology Value Matrix is concise assessment of the operational value a solution delivers.

BROWSE ALL RESEARCH

  • ROI Case Studies Q9

    Ultimate Software UltiPro ROI case study: Warren Equipment Company

    Dealing in the sales and maintenance of construction equipment, Warren Equipment Company turned to Ultimate Software to replace ADP for payroll, core HR, and an…

  • ROI Case Studies Q2

    IBM MobileFirst ROI case study: Wipro

    2016 ROI AWARD WINNER! Wipro Ltd. deployed a custom application built on the IBM MobileFirst Platform to automate the visitor entry process and make it…

  • ROI Case Studies Q4

    Salesforce Service Cloud ROI case study: Rosetta Stone

    Rosetta Stone deployed Salesforce Service Cloud to replace an application that limited its ability to scale and grow. Nucleus found that the Service Cloud deployment…

  • ROI Case Studies Q1

    Igloo Software benefit case study: Home Instead Senior Care

    Home Instead Inc., franchisor of the Home Instead Senior Care franchise network, deployed Igloo Software to better support its needs as a growing organization. Nucleus…

  • ROI Case Studies P175

    Deltek ERP ROI case study: OHM Advisors

    OHM Advisors deployed Deltek’s project management and accounting solution to support its business growth and to leverage capabilities offered by Deltek that it did not…

  • ROI Case Studies P227

    Salesforce Desk.com ROI case study: GoSquared

    2016 ROI AWARD WINNER! GoSquared deployed Salesforce Desk.com to create a centralized multichannel system to manage support inquiries. Nucleus found that the Desk.com application significantly…

  • Research P222

    IBM brings social media analysis to the masses

    On December 9, IBM announced the release of IBM Watson Analytics for Social Media. Nucleus tried the new feature and found that it offers business…

  • Research P219

    Spiro increases sales

    Beyond sales force automation (SFA), sales coaching directs salespeople to do the right thing at the right time. Spiro’s sales coaching mobile app combines Dark…

  • Research P224

    Anatomy of a decision: Ceridian Dayforce HCM

    Beset by an inability to manage their workforce efficiently, employers need modern technology for human capital management (HCM). A viable solution comes in the form…

  • Research P223

    Looking outside SAP for the epicenter of HCM

    SAP faces an urgent need to modernize its in-house solution for time and attendance. Today, a native application whose origins predate SAP’s acquisition of SuccessFactors…

  • Research P221

    SAP certifies ToolsGroup and thus gives up on IO

    By certifying ToolsGroup’s new data connector, SAP is tacitly conceding that its rival has a stronger solution than SAP’s own software for inventory optimization (IO)….

  • Research P218

    Microsoft announces Office 365 E5

    On November 30, Microsoft announced the release of its Office 365 Enterprise Suite (E5) with enhancements to Skype for Business, the Office Suite itself, and…

  • Research P217

    3 steps for IO vendors to boost midmarket sales

    Inventory Optimization (IO) tools must become simpler to use so supply chain planners don’t need to be data experts to leverage the software’s full capabilities…

  • Research P215

    A closer look at Manhattan omnichannel

    As bricks-and-mortar merchants struggle to run both online and store operations profitably, they need a broad omnichannel solution that supports new ways of shopper engagement…

  • Research P216

    Advanced Analytics delivers 2.2 times more ROI

    Nucleus found that advanced analytics solutions deliver 2.2 times more ROI than traditional business intelligence (BI) products. This is driven by the addition of forward…

  • Research P214

    Pump up retail margins with five tools

    As online sales continue to gain momentum, smart retailers will invest in five supply chain tools to cut supply chain costs by 10 to 12…

  • Research P211

    3 things to learn from M-Files

    In taking a closer look at enterprise content management (ECM) vendor M-Files, Nucleus found competitors should take note of the company’s offerings with regards to…

  • Research P212

    One Network Enterprises cuts costs for Del Monte

    Del Monte Foods deployed a supply chain control tower solution from One Network Enterprises to run a demand-driven supply chain for production and distribution. The…

  • Research P213

    SilkRoad partners wisely with SmartRecruiters

    When vendors enter alliances from positions of strength, everyone benefits – including the user. This year, SilkRoad has displayed this wisdom by forging a number…

  • Research P210

    Microsoft Dynamics AX goes cloud forward

    Microsoft announced the latest release of Dynamics AX, with advances in user experience and further leverage of Azure and the Microsoft portfolio to drive greater…

  • Research P209

    When ECM met HCM

    The drive for human resource executives to gain a seat at the table of organizational leadership hinges partially on technology’s ability to help HR administrators…

  • Research P208

    Kronos Cloud versus modern HCM tech

    Kronos Incorporated has announced new capabilities in big data–driven analytics to help customers unearth and act on trends in their workforce. Through conversations in the…

  • Research P206

    Cloud data center security benefits

    As concerns about security breaches and their economic and other implications grow, companies are taking a closer look at their data security strategies, both physical…

  • Research P205

    Revenue lift justifies DOM

    With online commerce growing faster than in-store sales, bricks-and-mortar merchants are increasingly investing in Distributed Order Management (DOM) systems to optimize fulfillment and shipping costs….

  • ROI Case Studies P207

    Salesforce ROI case study: Anonymous

    An anonymous company deployed Salesforce Sales Cloud and a number of third-party applications to drive greater automation of its marketing, sales, and project management processes….

  • Research P204

    IBM updates Box partnership

    A few months on the heels of the initial partnership announcement, IBM and Box are announcing updates to their offering. The updates appear incremental in…

  • Research P190

    Guidebook: Deltek

    Deltek’s enterprise resource planning (ERP) applications are designed for project-oriented businesses such as consulting firms, government contractors, accounting firms, marketing agencies, architecture & engineering firms,…

  • Research P198

    Nucleus Top Ten Predictions for 2016

    Nucleus’s top 10 predictions (and one bonus prediction) for 2016 look at the market forces and application evolutions shaping the way organizations leverage technology for…

  • Research P190

    Guidebook: Deltek

  • Research P203

    Dark cockpit lights up the supply chain

    Supply chain software vendors need to apply the dark cockpit principals in developing applications with embedded analytics. As predictive and prescriptive analytics become the distinguishing…

  • Research P200

    Desk.com partners with SalesforceIQ

    On November 12, Salesforce announced the integration of Desk.com with its SalesforceIQ application. As part of this new integration, small-to-medium businesses (SMBs) will be able…

  • Research P201

    A closer look at Bullhorn Pulse

    Although sales force automation (SFA) applications have made great strides in driving productivity for sales people and visibility for managers, there’s still a meaningful gap…

  • Research P203

    Rosslyn Analytics leveraging the cloud

    As analytics customers have an increasing number of options to choose from, they should look for cloud solutions that do not require heavy infrastructure investment….

  • Research P202

    ToolsGroup partners for DSR

    On November 12, 2015 ToolsGroup and Retail Velocity announced a partnership to bring together Retail Velocity’s Demand Signal Repository (DSR) with ToolsGroup’s Demand Sensing Analytics….

  • Research P199

    The coming mass extinction in HCM

    Nucleus predicts that the annual performance review will become extinct in three years, and so will online-facilitated classroom-style learning. Innovation in technology is precipitating the…

  • Research P195

    Informatica makes big data initiatives achievable

    On November 10, Informatica launched its Big Data Management solution, which Nucleus expects will accelerate the time to insight by at least 20-25 percent. As…

  • ROI Case Studies P197

    Smart Software ROI case study: Metro Transit

    Minnesota Metro Transit deployed the SmartForecasts tool from Smart Software to handle intermittent demand for equipment parts at the public transportation system. Nucleus found that…

  • Research P196

    Innovation in HR tech forcing change in HR

    Technologies on display at HR Technology Conference & Expo 2015 affirmed the direction of Nucleus’ research this year. For one, the annual performance review is…

  • ROI Tools P194

    Nucleus Research CRM ROI business case tool

    The CRM ROI financial modeling tool is designed to help you rapidly build a business case and support your technology decision by evaluating the operational…

  • Research P189

    Guidebook: The Acumatica platform

    As maturing applications and their underlying technology platforms become hindrances to business innovation and agility, many independent software vendors (ISVs) are considering new platform options…

  • Research P191

    Finding value in background screening

    Technologies that improve risk avoidance are among the easiest investments to justify in business. In human capital management (HCM), background checking is among the most…

  • Research, Value Matrix P192

    Technology Value Matrix Second Half 2015: Analytics

    The analytics market continues to evolve at a rapid pace, as customers are demanding usable, yet highly advanced solutions that can quickly deliver actionable insights….

  • Research P193

    LLamasoft buys Barloworld SCS

    On November 3 2015, LLamasoft Inc. announced that it had acquired Barloworld’s Supply Chain Software Division (SCS), which has two key products, CAST and Optimiza….

  • Research P188

    Expertise in Watson Analytics

    IBM announced Watson Analytics Expert Storybooks to showcase Watson Analytics’ capabilities and drive broader adoption of the application. Nucleus found the initial Expert Storybooks were…

  • Research P187

    Usability bedevils SAP EIS

    Although users of SAP EIS give the inventory optimization (IO) application high marks for functionality, Nucleus also found that they generally consider the tool to…

  • ROI Case Studies P186

    4R Systems benefit case study: The Vitamin Shoppe

    The Vitamin Shoppe deployed a solution from 4R Systems Inc. to improve replenishment and inventory performance for both its in-store and online business. Nucleus found…

  • Research P169

    Guidebook: Upgrading to Salesforce Service Cloud

    Many organizations are considering upgrading their homegrown and aging customer support applications to Salesforce Service Cloud. Many find that the tools and processes that were…

  • Research P185

    Ongoing benefits of SAP Cloud for Analytics

    On October 13, SAP announced SAP Cloud for Analytics, which offers users a centralized resource of capabilities that range from data preparation to analytics tools….

  • Research P184

    Seven steps to pick the right IO tool

    Inventory optimization (IO) software has a high-impact for return on investment (ROI) as it reduces inventory, freeing up working capital, and boosts service levels, leading…

  • ROI Case Studies P183

    BMC Control-M ROI case study: Telecommunications company

    A large telecommunications company deployed BMC Control-M to provide greater stability that would support automation in its billing department. Nucleus found that with high levels…