The Research

Our collection of independent and objective technology research is designed to help you make smarter, data-driven decisions.

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ROI Case Studies

An ROI case study is a thorough examination of the actual benefits a customer achieved from a technology deployment.

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The Nucleus Research Technology Value Matrix is concise assessment of the operational value a solution delivers.

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  • Research, Value Matrix P129

    Technology Value Matrix 2015: ECM

    As the enterprise content management (ECM) space is becoming more commoditized, the market continues to consolidate. As a result, vendors are turning to industry-specific solutions…

  • Research P127

    Microsoft acquires FieldOne

    On July 16, Microsoft announced its acquisition of FieldOne, the cloud-based field service customer relationship management (CRM) solution, with the goal of increasing the scalability…

  • Research P128

    Acumatica releases Power BI content pack

    On July 14, cloud-based enterprise resource planning (ERP) company Acumatica released its Power BI content pack as part of its partnership with Microsoft. Providing users…

  • Research P126

    Cortana Analytics Suite addresses underlying analytics challenges

    On July 13, Microsoft announced the Cortana Analytics Suite, which combines a wide range of various Microsoft big data and analytics capabilities. Nucleus expects that…

  • ROI Case Studies P122

    Vena Solutions benefit case study: Biola University

    Biola University deployed Vena Solutions to improve its complex budgeting process. Nucleus found that Vena allowed the university to enhance decision making, increase data visibility,…

  • Research P123

    Guidebook: SumTotal Workforce Management

    SumTotal Systems, a Skillsoft company, delivers the SumTotal Work suite of solutions that provides time and attendance, scheduling, absence and leave management, and payroll data…

  • Research P124

    ToolsGroup unveils algorithms for non-standard obsolescence

    On June 29, 2015 ToolsGroup announced the release of new algorithms to model product obsolescence with more precision. Companies can use these algorithms to determine…

  • Research P125

    Accenture on the defense

    The analytics market continues to be a focus of investment and innovation and, as a result, vendors are increasingly challenged to hold the relatively short…

  • ROI Case Studies P121

    Salesforce benefit case study: Wind River

    Wind River deployed Salesforce Sales and Service Cloud in order to replace an older system with limited functionality and on-premise constrictions. The company wanted to…

  • Research, Value Matrix P120

    Technology Value Matrix 2015: Supply Chain Control Towers

    Today, leading control tower software vendors are starting to marry planning and execution applications into one console to provide end-to-end supply chain visibility for course…

  • Research P119

    LLamasoft plans upgrades new data platform for analytics

    At its annual conference LLamasoft Inc. revealed plans for major upgrades to its Supply Chain Guru application as well as the LogicNetPlus (LNP) product recently…

  • ROI Case Studies P117

    EfficientIP ROI case study: Anonymous University

    A European university deployed EfficientIP to streamline and improve the management of its network’s IP addresses, DNS zones, and DHCP scopes. Nucleus analysts found that…

  • ROI Case Studies P118

    NetSuite ROI case study: Jaybird

    Jaybird deployed NetSuite in order to manage its growing business needs as its customer base increased. Nucleus found that by using NetSuite, Jaybird has avoided…

  • Research P116

    Bpmonline releases new capabilities with version 7.6

    On July 1, Bpm’online released the latest version of its customer relationship management (CRM) platform. The new offering provides users with integrated CRM features that…

  • Research P115

    Finding value in improving team dynamics with IBM and Globoforce

    It’s logical to believe that the dynamics of teams in the workplace – i.e., the personality traits and motivations of their members, as they interrelate…

  • Research P114

    Assessing the value of EmpInfo

    Human resources (HR), as well as payroll, often finds itself fielding the same requests and performing the same tasks repeatedly, relegating practitioners to low-level work…

  • ROI Case Studies P113

    GoodData ROI case study: Anonymous

    A medium-sized software company deployed GoodData to provide sales people, managers, and executives with access to data-driven insights. Nucleus found that the solution was scalable…

  • Research P112

    A closer look at Pearl Chain

    One of the early pioneers in software for supply chain control towers, PearlChain NV continues to build out its solution as it expands into the…

  • Research P111

    IBM and Box partner to build out ECM solutions

    Organizations are increasingly demanding lightweight and user-friendly enterprise content management (ECM) solutions that also support advanced levels of functionality. In order to deliver additional value…

  • Research P110

    Salesforce releases Service for Apps

    On June 25, Salesforce debuted its Service for Apps offering. By introducing expanded service functionalities within applications themselves, Service for Apps improves the overall quality…

  • Research P108

    SilkRoad HRMS helps users at the epicenter of HCM

    Several factors in the market for human capital management (HCM) have precipitated the race to develop all-in-one suites, and the need to do so is…

  • Research P109

    SilkRoad forges partnerships from a position of strength

    The propensity to partner with the competition is strong among vendors of technology for human capital management (HCM). At times the practice can lead to…

  • Research P107

    Assessing the value of Yellowfin

    In a rapidly evolving market, Yellowfin offers a cloud-based business intelligence (BI) platform that leverages the expertise of its partner ecosystem to provide customers with…

  • Research P106

    Assessing the value of BlueData

    As organizations seek to take advantage of their big data investments, they are faced with a number of challenges. More than 70 percent of IT…

  • Research P105

    Salesforce unveils Sales Wave Analytics

    On June 18, Salesforce revealed the pilot for its new sales analytics offering, Sales Wave Analytics. Nucleus expects that the offering’s new integrated features will…

  • Research P102

    Unit4 update

    Nearly 18 months since going private, Unit4 is coming out as a cloud company with enterprise resource planning (ERP) for people-focused businesses. The company has…

  • Research P100

    JDA selects Google for PaaS provider

    On June 12, 2015 JDA Software Group announced an alliance with Google to deliver JDA’s next generation of omnichannel and supply chain solutions via the…

  • Research P101

    Beneftifocus further enhances its listening skills with One Place 365

    With its latest product update, Benefitfocus has announced another round of significant improvements to its exemplary solution. But the vendor’s attendant establishment of a website…

  • Research P103

    Retailers skip DOM and go control tower

    To achieve omnichannel success, retailers should abandon distributed order management systems (DOM) in favor of a supply chain control tower. DOM only provides order fulfillment…

  • Research P104

    Salesforce releases next generation of Marketing Cloud

    On June 17, Salesforce released the next generation of its Marketing Cloud. Featuring Journey Builder and Active Audiences, Nucleus expects the offering will drive greater…

  • Research P94

    With latest HR offering Salesforce disrupts market for HCM

    Salesforce’s decision to add another toehold into human capital management (HCM) makes sense. Its technology’s applicability extends far beyond sales, and Salesforce for HR is…

  • ROI Case Studies P99

    KANA ROI case study: City of Buffalo

    2016 ROI AWARD WINNER! The City of Buffalo deployed LAGAN Enterprise from KANA to utilize analytics capabilities for its Operation Clean Sweep program. Nucleus found…

  • Research P98

    MongoDB announces connector to business user applications

    On June 3, MongoDB announced a series of updates to its enterprise offering including a new business intelligence (BI) connector. Its four partners, Tableau, IBM…

  • Research P97

    Parsing SAPs apparent partnering strategy for SuccessFactors

    It is common for vendors of technology for human capital management (HCM) to work with peers when the resulting integrations yield complementary solutions. Though some…

  • ROI Case Studies P90

    Salesforce Desk.com ROI case study: Formstack

    2015 ROI AWARD WINNER! Formstack deployed Salesforce Desk.com to support its growing customer support requirements and its “whole-company support” policy, where all employees are empowered…

  • ROI Case Studies P91

    GoodData ROI case study: Raise

    2015 ROI AWARD WINNER! Raise.com deployed GoodData to replace an out-of-the-box product that lacked the flexibility to adjust to Raise’s reporting needs. The GoodData solution…

  • ROI Case Studies P95

    Pentaho ROI case study: SpotPromo

    2015 ROI AWARD WINNER! SpotPromo deployed Pentaho business analytics to analyze multiple data sets on product pricing, inventory, brand, and other information to provide a…

  • Research P92

    On-premise users road to the Kronos Cloud is long and winding

    The road to the cloud for human capital management (HCM) can be long and winding, fraught with challenges that leave employers stuck with on-premise technology….

  • Research P93

    Manhattan augments IBMi demand and inventory solutions

    Manhattan Associates has boosted the functionality of its IBMi Replenishment and Demand Forecasting application as part of the vendor’s ongoing commitment to ensure that its…

  • ROI Case Studies P89

    Salesforce Marketing Cloud ROI case study: Room and Board

    2015 ROI AWARD WINNER! Room & Board implemented Salesforce Marketing Cloud Predictive Intelligence to support targeted e-mail and Web marketing. The project enabled the brand…

  • Research P96

    Salesforce releases the next generation of Community Cloud

    On May 21, Salesforce unveiled the next generation of the Community Cloud. With new features that facilitate the establishment of branded communities for greater visibility…

  • Research P86

    Assessing the value of Rocket Discover

    As more and more business users need ready access to analytics for faster decision making and business insight, time to insight can be hindered by…

  • Research P84

    A Year-to-Date Update on Cornerstone OnDemand

    Through predictive analytics, machine learning and a new platform-as-a-service (PaaS), Cornerstone OnDemand is disrupting the market for technology in human capital management (HCM). The company’s…

  • Research P85

    INSIGHT unveils data visualization module for SAILS

    On May 19, 2015 INSIGHT Inc. announced the release of a new Data Visualization Module for SAILS, its supply chain design tool. That module addresses…

  • Research P87

    Cornerstone OnDemand Needs a Strategy for the Epicenter of HCM

    Employers continue to gravitate to suites for human capital management (HCM) that encompass not only talent management, but also capable workforce management (WFM), core HR,…

  • Research P88

    Accelerating time to value – IBM industry analytics solutions

    On May 28, IBM announced plans to deliver new industry-specific analytics solutions. Building on IBM’s decades of advanced analytics experience and 50,000 analytics engagements, these…

  • Research P83

    A closer look at Amber Road

    As more supply chains become demand-driven, they will need to adopt control towers as a mechanism to steer supply chain flows in response to changes…

  • Research P81

    Cornerstone OnDemand responds to market demands for PaaS

    Cornerstone Edge, the new platform-as-a-service (PaaS) from Cornerstone OnDemand, is the first from a cloud-based vendor of exclusively talent management technology. Available to customers and…

  • Research P82

    Informatica tackles the largest big data needs of customers

    At its conference in Las Vegas on May 12, Informatica released a string of influential announcements. Nucleus found that the company is able to leverage…

  • Research P80

    For supply chain software ease of use is key to winning over small business

    Small companies face a different set of challenges in supply chain software deployments than big companies. A study by Nucleus Research of supply chain and…