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Oracle RightNow Cloud Service ROI Case Study: Anonymous
A catalog retailer adopted Oracle Service Cloud, in this case RightNow Cloud Service, to help transition its business…
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Oracle announces enhancements to Sales, Marketing, Service, Social Clouds
At Oracle OpenWorld 2013, Oracle announced new capabilities for its Customer Experience (CX) offering including sales, marketing, service,…
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The value of subscription billing in monetizing video content
Video content monetization is no longer a choice between ad-based and pay-per-view models. Internet-based video requires a flexible…
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Oracle battles for HR supremacy
Oracle OpenWorld 2013 unveiled an Oracle ready for the battle over who owns the HR market in the…
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Oracle expands cloud offerings
Oracle announced Oracle Database as a Service, Oracle Java as a Service, and Oracle Infrastructure as a Service…
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Qualiac ROI Case Study: Cegedim
Cegedim deployed Qualiac to replace its existing internally-developed ERP application because it needed a more robust centralized solution…
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Salesforce.com and Workday announce deeper partnership
Salesforce.com and Workday announced plans to integrate the Salesforce and Workday product lines and standardize on each other’s…
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Salesforce ROI Case Study: Talent Plus
To further integrate its Sales Cloud with business operations, Talent Plus used the Salesforce Force.com platform and Jitterbit…
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Veeva Systems files for IPO
Veeva Systems filed with U.S regulators to raise up to $150 million in an initial public offering of…
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Benefitfocus goes public
Benefitfocus filed its much anticipated IPO on September 18, 2013. Shares rose 80 percent on its first day…
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Technology Value Matrix Second Half 2013: CRM
CRM continues to be a hotly-contested market, as vendors battle for prospects’ second and third-generation CRM investments in…
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SAP and KXEN Implications for HR
With the acquisition of KXEN, a holistic approach to human capital management, and HANA under the covers, SAP…
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Predictive Big Data for business users: SAP to acquire KXEN
SAP has announced its intent to acquire KXEN, one of the few remaining independent predictive analytics vendors in…
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Tableau presents six themes to transform business intelligence
At the 2013 Tableau Customer Conference, Tableau announced six key themes associated with planned product launches over the…
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Workday Schools Higher Education
Workday shook up the HR market with a cloud-based, hire-to-retire approach that won early converts and continues to…
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Nucleus Research Business Analytics Rapid Financial Business Case Tool
The Business Analytics ROI financial modeling tool is designed to help you rapidly build a business case and…
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Guidebook: Microsoft Dynamics CRM for Government
Although government agencies have the goal of providing cost-effective and efficient services and high levels of accountability, many…
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Counting on WFM to Manage Pay or Play Liabilities
With “pay or play†looming in the not too distant future, organizations need to capture accurate data to…
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Appirio Turns Intranet into Social Hub
Appirio, a global services company, announced a new solution for turning the typically staid intranet into a social…
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Work4 Makes it Easier to Like Facebook
Even though most associate Facebook with forgotten high school colleagues, there is a potential business use case for…
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Salesforce announces Salesforce Files
Salesforce,com announced Salesforce Files, which enables Salesforce users to connect any file from a third-party repository such as…
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Assessing Akamai Kona Security Solutions
Distributed denial of service (DDoS) and Web application attacks can have a significant negative impact on Web application…
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Microsoft announces Dynamics NAV 2013 R2
Microsoft announced planned availability for the next release of Dynamics NAV, 2013 R2, for October 2013. Integration between…
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Nucleus Research ERP Rapid Financial Business Case Tool
The ERP ROI financial modeling tool is designed to help you rapidly build a business case and support…
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The Danger in Microsoft’s purchase of Nokia Devices and Services
Microsoft has announced its intent to purchase Nokia’s Devices and Services business unit for 3.79 billion euros and…
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Salesforce announces plans for $1 billion quarter
Salesforce.com announced its fiscal second quarter results on August 29, beating Wall Street’s expectations and showing the sustainability…
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Oracle makes every BI user a potential mobile application designer
Oracle launched the Oracle BI Mobile App Designer, which allows end users to use a simple drag-and-drop interface…
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Closing Technology Gaps for Human Resources
Users are seeing the gap between the promise of cloud-based talent management technologies and the value those technologies…
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Infor announces new version of Epiphany
Infor announced Epiphany Digital Multi-channel Marketing Solutions 10.0.3, which provides a native Hadoop connection, an improved user interface,…
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Sugar raises $40 million
SugarCRM announced the completion of a $40 million equity investment by Goldman Sachs & Co., which it plans…
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Oracle announces new release of RightNow Cloud Service
In the August 2013 release of Oracle RightNow Cloud Service, Oracle provides new features and capabilities in Web…
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RingDNA benefit case study: Appirio
Appirio deployed RingDNA to automate the capture of activity data and marketing campaign data in its Salesforce.com CRM…
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SAP and SuccessFactors Break Adoption Silos
More than a full year after SAP acquired SuccessFactors, the mid-year analyst briefing finds the company at a…
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PeopleMatter Rapid Financial Business Case Tool
This financial modeling tool has been developed to evaluate the value of the PeopleMatter solution. PeopleMatter is a…
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Guidebook: join.me by LogMeIn
join.me by LogMeIn provides conferencing services to support presentations, sales demos, and online collaboration use cases. By speaking…
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Attunity partners with HP Vertica for big data integration
Attunity announced a key partnership with HP Vertica to support Big Data-based change data capture, data loading, and…
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Salesforce Radian6 ROI case study: Cisco
Cisco standardized on Salesforce Radian6 to support its social media listening center, which listens to and triages more…
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The impact of proving value in the sales process
In an increasingly competitive market, proving value has become a critical part of every stage of the sales…
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Imprivata Rapid Financial Business Case Tool
Imprivata OneSign includes two core products which customers typically implement in combination. Authentication Management automates the process of…
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Salesforce Benefit Case Study: KIXEYE
KIXEYE deployed Salesforce Social.com to manage its growing volume of Facebook ads to attract online gamers. Nucleus found…
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Five strategies for successful CRM adoption
In evaluating the success of their sales force automation (SFA) efforts, most companies blame poor management for lackluster…
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Polycom Benefit Case Study: HomeAway
HomeAway used Polycom RealPresence Mobile to gain benefits in travel reduction, and other associated costs for remote employees,…
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The business value of Power BI for Office 365
Microsoft announced the upcoming launch of a cloud-based business intelligence (BI) solution, Power BI for Office 365, which…
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Does freemium pricing represent evolution or desperation
By taking a value-driven approach to pricing, Nucleus considers whether freemium pricing represents an evolutionary improvement in software…
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Selling social CRM to the CFO
Nucleus’s analysis of social monitoring and social engagement solutions have shown that there are real returns to be…
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Microsoft announces new Dynamics CRM pricing and support options
Along with new functionality, Microsoft announced new pricing and support options for Dynamics CRM customers planned for this…
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Sage CRM Benefit Case Study: Anonymous
Nucleus looked at a US state government agency’s use of Sage CRM and found that the application enabled…
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Infor launches new M3 release
Infor announced the latest release of M3, the next generation of its ERP application focused on the specific…
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Why manufacturers hate the term Big Data
Manufacturers hate the term “Big Data.†At the same time, manufacturing organizations face the very real challenge of…
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Health Catalyst ROI case study: Allina Health
Nucleus Research examined Health Catalyst’s work in deploying a data warehouse for Allina Health to identify the benefits…