The Research

Our collection of independent and objective technology research is designed to help you make smarter, data-driven decisions.

Ask Nucleus

Our generative AI tool searches the entire data catalog and all published research.

ROI Case Studies

An ROI case study is a thorough examination of the actual benefits a customer achieved from a technology deployment.

Value Matrix

The Nucleus Research Technology Value Matrix is concise assessment of the operational value a solution delivers.

BROWSE ALL RESEARCH

  • Saba ROI Case Study: IRS

    2012 ROI AWARD WINNER! The Internal Revenue Service (IRS) upgraded its Saba Meeting license to an enterprise…

  • Internap ROI Case Study: Jolokia Networks

    2012 ROI AWARD WINNER! Nucleus Research examined Jolokia Networks’s use of Internap IT infrastructure services to provide…

  • Microsoft ROI Case Study: Specialists On Call

    2012 ROI AWARD WINNER! Specialists On Call (SOC) moved from Salesforce.com to Microsoft Dynamics CRM Online to…

  • Oracle announces plans to buy Vitrue

    Oracle adds to its CRM and customer experience management (CEM) capabilities by announcing its intent to buy…

  • Microsoft ROI Case Study: Carolina Realty Group

    2012 ROI AWARD WINNER! Carolina Realty Group moved all its messaging, content management, and lead management to…

  • TrustSphere announces TrustVault

    TrustSphere announced the release of its new trust-based messaging intelligence platform, TrustVault. With added capabilities, including social…

  • Infographic: Measuring the half life of data

    This one page interactive infographic is a companion to Nucleus Research Guidebook M36: Measuring the half life…

  • IBM announces Commerce on Cloud

    IBM Commerce on Cloud presents an opportunity for small and medium sized-businesses to take advantage of IBM…

  • SAP announces plans to buy Ariba

    SAP’s plans to buy Ariba put it squarely in the cloud – and put the pressure on…

  • Salesforce.com announces Chatter Messenger

    Salesforce.com announced Chatter Messenger, giving users real-time presence monitoring and instant messaging capabilities. Coming in the Summer…

  • Technology Value Matrix First Half 2012: Enterprise Applications

    The next generation of enterprise applications is about productivity for end users and visibility for decision makers….

  • Technology Value Matrix First Half 2012: CRM

    Many companies are evaluating additions, upgrades, and changes to their core CRM solutions because of the innovations…

  • Digitech ROI Case Study: The Outsource Group

    The Outsource Group (TOG) used Digitech Systems ImageSilo to automate the capture and routing of its medical…

  • Informatica: Bridging the gap between traditional data and big data

    Companies seeking to maximize the value of their analytics investments must learn to integrate Big Data into…

  • Technology Value Matrix First Half 2012: Analytics

    Organizations continue to invest in analytics for increased productivity, better decision making, and lower costs. The Technology…

  • Anatomy of a Decision: Birst

    Big Data is no longer just a buzzword, and no longer limited to those with endless budgets…

  • Technology Value Matrix First Half 2012: Workforce Management

    Organizations continue to invest in workforce management (WFM) solutions to help optimize use of their labor investment….

  • The big returns from big data

    Nucleus found organizations can earn an incremental ROI of 241 percent by using Big Data capabilities to…

  • Quest ROI Case Study: Imperial College London

    Imperial College London deployed Quest Foglight to manage the performance of its applications, databases, and services and…

  • The stages of an Analytic Enterprise

    In its extensive look at business intelligence (BI), performance management (PM), predictive analytics, and supporting data-management technologies,…

  • Delivering data to the edge with Transpara

    Although analytics technologies tend to generate high returns on investment, benefits can be limited if deployments reach…

  • Digitech ROI Case Study: Mental Health Center of Denver

    2012 ROI AWARD WINNER! The Mental Health Center of Denver upgraded its legacy imaging solution to Digitech…

  • Marketing drives CRM ROI

    Nucleus found marketing automation drives a 14.5 percent increase in sales productivity and a 12.2 percent reduction…

  • Assessing WorkForce Software

    Having observed the growing market share of WorkForce Software in a highly competitive market, Nucleus examined situations…

  • The benefits of Xactly

    Xactly sales compensation automation helps sales managers plan and execute effective sales compensation strategies. Nucleus found benefits…

  • WorkForce Software’s edge in fatigue management

    As companies seek new ways to reduce payroll costs and increase productivity, one overlooked opportunity is improvements…

  • Elsevier Benefit Case Study: Anonymous Manufacturer

    An automobile component developer and manufacturer adopted Elsevier illumin8 to support its automotive innovation research and development…

  • Microsoft Convergence 2012

    Microsoft has made big steps in the past year to make its Dynamics business applications easier to…

  • Demandware Benefit Case Study: Columbia

    Columbia deployed Demandware Commerce to help build its brands and benefit its customers and business partners around…

  • Moodys Analytics RiskOrigins Rapid Financial Business Case Tool

    This rapid financial modeling tool has been developed to evaluate the value of deploying Moodys Analytics RiskOrigins….

  • Salesforce.com announces Site.com

    Salesforce.com is setting its sights on the Web content management (ECM) space with its Software-as-a-Service (SaaS) offering,…

  • The benefits of FotoPunch

    FotoPunch is a cloud-based mobile application that uses facial recognition and GPS software to allow employees to…

  • The new Infor

    With its announcement of Inforce Everywhere, Infor embraces the cloud and goes beyond the marketing to show…

  • Market Focus Report – Mobile and Social CRM

    Adding mobile access and social collaboration to CRM delivers significant benefits. In a survey of CRM decision…

  • IBM ROI Case Study: Accelrys

    Nucleus Research examined the use of Cognos Express Xcelerator to identify the benefits of extending a partial…

  • Elsevier ROI Case Study: Anonymous Manufacturer

    An automobile component developer adopted Elsevier illumin8 to support its technology research and development efforts. Nucleus found…

  • Nimble social CRM

    Nimble’s social business platform provides users with a single portal interface to manage and track their e-mail…

  • PeopleMatter ROI Case Study: Parker’s Convenience Stores

    2012 ROI AWARD WINNER! Parker’s Convenience Stores adopted PeopleMatter technology to improve its hiring practices and documentation…

  • Microsoft CRM Q2 2012 service update

    Microsoft’s latest version of Microsoft Dynamics CRM, nicknamed “CRM Anywhere,” expands mobile and browser access. This is…

  • Digitech Systems PaperVision Capture Desktop

    Digitech Systems PaperVision Capture Desktop provides single users with enterprise-grade document capture capabilities on their existing desktop…

  • PeopleMatter ROI Case Study: Boloco

    Boloco adopted PeopleMatter technology to improve its evaluation of potential new hires and eliminate paperwork in its…

  • Market Watch: 2012 Week 4

    With the National Retail Federation’s 101st Annual Convention & EXPO taking place January 15-18, 2012, Nucleus’s take…

  • Microsoft Dynamics 2012 for Retail

    The third release of Microsoft Dynamics AX for Retail since its debut in 2010 provides end-to-end transaction…

  • Scheduling for outcomes with Reflexis

    Reflexis provides workforce management applications and specializes in the retail industry. Nucleus examined the company’s scheduling capabilities,…

  • Content management pays back $6.12 for every dollar spent

    Companies continue to invest in Electronic Content Management (ECM) and search technologies to reduce costs and increase…

  • Digitech Systems Rapid Financial Business Case Tool

    This rapid financial modeling tool has been developed to evaluate the value of Digitech Systems. It is…

  • A closer look at Newsgator

    As companies explore the options to support social collaboration and networking for employees, they must balance the…

  • Guidebook: Oracle Cloud Services

    As part of its Cloud Services offering, Oracle managed cloud services enable Oracle E-Business Suite, PeopleSoft, Hyperion,…

  • Workforce Management pays back $7.88 for every dollar spent

    Although compensation tends to be a company’s largest cost, Nucleus found it is also one of the…

  • Datawatch Benefit Case Study: StonehamBank

    StonehamBank uses Datawatch Monarch Report Analytics to extract and combine data from its customer information system and…