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ROI Case Studies

An ROI case study is a thorough examination of the actual benefits a customer achieved from a technology deployment.

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The Nucleus Research Technology Value Matrix is concise assessment of the operational value a solution delivers.

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  • Market Watch: Week 49

    Nucleus’s take on notable recent vendor announcements includes competitive wins from Microsoft and momentum for Office 365,…

  • Improving analytics deployments with IBM partners

    In analyzing deployments of IBM Business Analytics Software, Nucleus has found that midsize organizations adopting these applications…

  • IBM Benefit Case Study: Museum of Modern Art

    The Museum of Modern Art recently used IBM WebSphere Cast Iron Cloud integration to integrate its Salesforce.com…

  • Salesforce.com ROI Case Study: Kimberly-Clark

    Kimberly-Clark deployed Salesforce.com to support a common CRM strategy across its Health Care and K-C Professional global…

  • Microsoft ROI Case Study: Naumac

    Naumac moved its contractors and consultants to Office 365 so they could have more professional and consistent…

  • Microsoft ROI Case Study: D7 Consulting

    D7 Consulting deployed Microsoft Office 365 to improve the reliability of e-mail messaging and enable employees to…

  • Analytics pays back $10.66 for every dollar spent

    A recent examination of Nucleus Research ROI case studies found organizations earn an average of $10.66 for…

  • IT budgeting: Perception and reality

    Lack of accurate data on IT portfolios – such as applications, their interdependencies, and their links to…

  • CRM pays back $5.60 for every dollar spent

    Companies continue to invest in Customer Relationship Management to reduce costs and increase revenues − and with…

  • Improving hiring and increasing tax credits with Kronos Workforce Acquisition

    Kronos Workforce Acquisition is a Web-based tool used in the recruiting, hiring, and onboarding of new part-time…

  • Technology Value Matrix 2H11: CRM

    Given its direct impact on profits and margins, customer relationship management (CRM) continues to be an area…

  • Why bankers turn to Information Builders

    Information Builders is a provider of analytics applications and data integration tools. In examining the Information Builders…

  • Technology Value Matrix 2H11: Enterprise Applications

    Many market and economic dynamics are impacting enterprise application decisions, including maturing first deployments, emerging second-generation systems…

  • Technology Value Matrix 2H11: Workforce Management

    Organizations continue to invest in workforce management (WFM) in order to reduce and control their largest operating…

  • CustVox Benefit Case Study: UPC Cablecom

    UPC Cablecom deployed CustVox customer experience management to better understand its customers’ satisfaction on an ongoing basis….

  • Five ways IBM brings predictive analytics to the masses

    Although virtually any decision making process can be improved with predictive analytics tools, Nucleus found organizations tend…

  • Oracle OpenWorld applications update

    At Oracle OpenWorld, Oracle presented the results of its 6-year Fusion Applications development effort, with more than…

  • Technology Value Matrix 2H11: Analytics

    Organizations continue to invest in analytics in order to achieve a variety of benefits, such as increased…

  • Appirio Benefit Case Study: Yahoo

    Yahoo moved from a number of different sales-related portals to one global sales enablement application built by…

  • IBM ROI Case Study: Mueller, Inc

    Mueller, Inc. deployed IBM Business Analytics to give both managers and general employees greater visibility into how…

  • IBM ROI Case Study: MediaMath

    MediaMath deployed IBM Netezza to support its online digital media platform that helps clients track and manage…

  • Saving on SAP with Rimini Street

    The majority of most enterprise IT budgets go to supporting ongoing operations, and annual ERP license maintenance…

  • Quantifying the benefits of Tableau

    Tableau is a provider of data discovery and business analytics tools. When Nucleus examined Tableau customers, analysts…

  • Rapid Financial Business Case Tool: Tableau Software

    This financial modeling tool has been developed to evaluate the value of Tableau Software. It is designed…

  • Nucleus Top Ten Predictions for 2012

    The impacts of the cloud on development, strategies for big data, and smarter software are high on…

  • IBM Benefit Case Study: Mayo Clinic

    Mayo Clinic develops analytical algorithms to detect suspicious tumor growth in MRI and CT scans. The clinic…

  • Nucleus 2012 IT Spending Survey

    Nucleus surveyed US companies and found 50 percent plan at least some increase in IT spending in…

  • Oracle launches in-memory analytics at OpenWorld

    Oracle has extended its integrated systems offering by launching Oracle Exalytics at OpenWorld 2011. Oracle Exalytics is…

  • SAP Benefit Case Study: Anonymous Technology Company

    An anonymous technology company deployed SAP BusinessByDesign to support its growth strategy. Nucleus found that by streamlining…

  • A closer look at Ceridian InView

    Ceridian is a provider of payroll, benefits, and HR-related applications which recently began reselling Dayforce’s Web-based workforce…

  • Oracle Database Appliance: High availability for the midmarket

    High availability, high performance database servers have traditionally been beyond the reach of small and medium-sized businesses…

  • Elsevier ROI Case Study: Lilly

    As the pharmaceutical industry faces increasing pressures, firms must maximize returns from research and development while managing…

  • How analytics makes midsized companies more profitable

  • Assessing the benefits of IBM Cognos FSR

    IBM Cognos FSR is used by finance departments to automate the creation and validation of a variety…

  • A closer look at Dayforce

    Dayforce is a cloud-based provider of automation for HR-related processes that is growing rapidly despite competition from…

  • Tangible results of IBM Smarter Commerce

    The goal of IBM Smarter Commerce is to turn customer insight into action. Nucleus found that by…

  • Elsevier Benefit Case Study: Lilly

    As the pharmaceutical industry faces increasing pressures, firms must maximize returns from research and development while managing…

  • Decision focus: North American paper company

    A large north American paper company recently adopted a hosting strategy for its on-premise workforce management applications….

  • Improving decisions and reporting with IBM Cognos FSR

    IBM Cognos Financial Statement Reporting (FSR) is used by companies to automate the creation of financial statements…

  • 1H11 Newsletter survey results

    The first half of 2011 Nucleus Newsletter survey questions ranged from CRM solutions and analytics technology to…

  • Kronos Benefit Case Study: Mohawk Fine Papers

    Mohawk Fine Papers used Kronos Cloud Services to adopt a hosted strategy for its Kronos Workforce Central…

  • Decision focus: North American financial services firm

    A large North American financial services firm recently purchased more than 10,000 licenses of Salesforce.com to deploy…

  • A closer look at Zoho CRM

    Zoho CRM provides professional quality cloud-based CRM for small and medium-sized businesses. In looking at Zoho, Nucleus…

  • Asure ROI Case Study: Anonymous Software Provider

    A global provider of workforce management software and services adopted Asure Software’s Resource Scheduler to improve employee…

  • SAVO mobile apps

    Form factor and usability are critical to successful adoption of any sales force automation application – and…

  • DocuSign ROI Case Study: Anonymous

    A company selling agricultural products faced challenges in managing and collecting customer signatures on contracts and inspection…

  • Informatica ROI Case Study: Major Healthcare Provider

    Informatica enables organizations to integrate and analyze large volumes of disparate data types, including information in traditional…

  • Five content management challenges solved: Digitech Systems

    Despite the proliferation of Microsoft Office SharePoint deployments, many organizations are still challenged to deliver on the…

  • IBM ROI Case Study: DC Water

    Nucleus Research examined DC Water’s adoption of IBM Business Analytics and its integration with various data sources….

  • The return on investment from Chatter

    As companies start to more broadly adopt Chatter, the business benefits are clear. Nucleus analysts found that…