The Research

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ROI Case Studies

An ROI case study is a thorough examination of the actual benefits a customer achieved from a technology deployment.

Value Matrix

The Nucleus Research Technology Value Matrix is concise assessment of the operational value a solution delivers.

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  • Leave management: Cutting labor costs

    Without leave management, the average employee takes 1.25 unearned days off annually. Nucleus has found this cost…

  • Preparing for monetization with Juniper Networks

    Nucleus examined Juniper Networks Universal Edge to identify how network service providers (NSPs) can use the platform…

  • Big data – Beyond the buzzwords

    There’s a lot of buzz about big data, and managing it successfully will drive positive ROI and…

  • Making Web sites stickier with Tableau

    When Nucleus examined the features and functionality of the Tableau product offering, analysts found significant benefits were…

  • IBM ROI Case Study: Cincinnati Zoo

    Nucleus Research examined the use of IBM Cognos BI at the Cincinnati Zoo and found that analytics…

  • An initial look at CloudSpokes

    CloudSpokes connects companies with cloud application development needs with developers. Launched by Appirio, CloudSpokes applies the crowdsourcing…

  • IBM ROI Case Study: JM Family

    JM Family used IBM FileNet to automate its auto loan management processes and in doing so increased…

  • Five steps for Chatter success

    Deployed effectively, Chatter can help organizations communicate and collaborate better. Nucleus identified a number of strategies that…

  • IBM ROI Case Study: Hennepin County

    Hennepin County Human Services and Public Health deployed IBM FileNet to replace paper-based document and client service…

  • Anatomy of a decision: SAP versus Oracle JD Edwards

    When Oracle JD Edwards EnterpriseOne and SAP compete in the midmarket, there are many factors that influence…

  • Technology Value Matrix 1H11: CRM

    Organizations have continued to invest in customer relationship management (CRM), as acquiring and retaining customers while managing…

  • Technology Value Matrix 1H11: Workforce Management

    Organizations continue to invest in workforce management (WFM) in order to reduce and control their largest operating…

  • Scribe

    Just as applications delivered in the cloud are faster to deploy, require less initial and ongoing investment,…

  • Kronos Cloud Services

    IT departments are looking to increase efficiency, cut costs, and improve productivity. Traditionally they have purchased application…

  • QlikView

    When Nucleus examined QlikView features and functionality, analysts identified benefits in three areas. Organizations seeking to overcome…

  • Rimini Street Case Study: Color Spot

    Color Spot moved from SAP maintenance to Rimini Street Support for its R/3 deployment. Nucleus found Color…

  • Guidebook: Juniper Networks Content Direct

    Nucleus examined Juniper Networks Content Direct to identify the benefits that network service providers (NSPs) can achieve…

  • Technology Value Matrix 1H11: Analytics

    Organizations continue to invest in analytics in order to both improve productivity and enable better decision making….

  • Juniper Networks Content Direct ROI financial modeling tool

    This financial modeling tool has been developed to evaluate the value of Juniper Networks Content Direct. It…

  • Cutting spend with Rosslyn Analytics

    By applying business intelligence practices to spend-related data over the Web, Rosslyn Analytics enables organizations to improve…

  • Marketo lead management

    Marketing automation is often the last CRM investment companies make, because the returns from sales force automation…

  • The risks of inaccurate data on IT applications

    Inaccurate data on IT assets can drive unnecessary costs, drain productivity, and increase the risk of noncompliance….

  • Excel4apps

  • Previewing Microsoft Dynamics AX 2012

    Enterprise applications have traditionally at cross purposes: the more complex the processes they support, the more difficult…

  • IBM ROI Case Study: Concept One

    2011 ROI AWARD WINNER! Nucleus Research examined the use of IBM Cognos Express at Concept One Accessories…

  • Mobile technology meets the frontline workforce

    Nucleus Research investigated mobile apps designed to improve workforce productivity. Nucleus found that Kronos mobile workforce management…

  • Cybershift ROI Case Study: NYC Department of Education

    2011 ROI AWARD WINNER! Nucleus Research examined the use of CyberShift Workforce Management 3G at the New…

  • Salesforce.com ROI Case Study: Anonymous

    This company expanded its Salesforce.com deployment to replace its siloed Siebel application for support and customer service….

  • Integrating the cloud with Boomi

    When Nucleus examined organizations that used Boomi to integrate cloud-based and on-premise assets, analysts found it enabled…

  • CRM trend outlook

    The CRM market continues to heat up, with aggressive pricing strategies driving adoption and investments in innovation…

  • 5 ways Kronos is making workforce management easier

    User adoption has always been a challenge to maximizing returns from labor management applications. In its latest…

  • Technology in Government : Case studies of 8 exceptional deployments

    State and local governments must support the growing safety and security needs of its citizens with shrinking…

  • A closer look at Microsoft Dynamics xRM

    xRM is a method of customizing and extending Microsoft Dynamics CRM for other business applications. xRM uses…

  • ADP improves productivity with mobile payroll app

    Nucleus Research investigated ADP’s first mobile payroll app for HR administration and payroll processing. Nucleus found that…

  • ADP: When expertise matters from your SaaS provider

    Software-as-a-Service (SaaS) providers offer different service and support models to clients. Large SaaS providers like ADP strategically…

  • ROI Case Study: IBM

    When Nucleus analysts examined the City of Albuquerque’s use of IBM Business Analytics and Maximo to automate…

  • Cloud9 Analytics ROI Case Study: Brainshark

    2011 ROI AWARD WINNER! Nucleus Research examined Brainshark’s implementation of Cloud9 Analytics and found that it improved…

  • ROI Case Study: IBM

  • Salesforce.com ROI Case Study: Marketo

    Nucleus analysts found Marketo was able to use Jigsaw’s online business contact directory to validate, correct, and…

  • Kronos ROI Case Study: Anonymous County Government

    Nucleus Researched examined the use of Kronos at a county government to identify the benefits of automating…

  • Improving salesforce performance with Cloud9 Analytics

    By applying business intelligence practices to CRM data, Cloud9 Analytics enables sales organizations to analyze the quality…

  • Anatomy of a decision: Oracle JD Edwards EnterpriseOne

    There are many reasons beyond purchase price that influence an enterprise application investment decision. In its exploration…

  • IBM ROI Case Study: Becker Underwood

    2011 ROI AWARD WINNER! Nucleus Research examined Becker Underwood’s deployment of IBM Business Analytics and found it…

  • NetSuite’s impact on professional services firms

    In its assessment of NetSuite’s customers in the professional services industry, Nucleus Research found NetSuite enabled customers…

  • Increasing returns on Microsoft Dynamics GP with Kronos

    Nucleus Research examined organizations that adopted both Microsoft Dynamics GP and Kronos in order to identify the…

  • Assessing the value of TestSource

    When Nucleus examined organizations using TestSource to examine job applicants, it identified two significant productivity benefits. Hiring…

  • NetSuite’s impact on e-commerce companies

    Nucleus Research analyzed the activities of online retailers using NetSuite to assess the impact of the software…

  • Workday Case Study: H.B. Fuller

    Nucleus Research investigated H.B. Fuller’s deployment of Workday to understand how Workday’s human capital management (HCM) application…

  • Using data to maximize returns on BI

    Nucleus Research took a closer look at deployments of IBM Cognos software to identify the benefits of…

  • ROI Case Study: IBM