BROWSE ALL RESEARCH
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Oracle’s Earnings: Investors are Watching the Wrong Number
Oracle’s stock fell today based on its third quarter earnings announcement but that’s because of failing models focused on new application revenues, not a failing…
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ROI Case Study: WebEx
2009 ROI AWARD WINNER! Given Imaging used WebEx to support a more collaborative global operation while avoiding face-to-face meeting and videoconferencing costs. WebEx enabled Given…
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ROI Evaluation Report: NetSuite
Nucleus found customers of on-demand business apps provider NetSuite significantly automated pr Software as a Service ocesses, boosted sales, increased productivity, reduced or avoided headcount,…
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Evaluating the productivity impact of mobile devices
A survey of 230 users found the average mobile device user works 15 percent more each day. Mobile devices effectively extended the work day, with…
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Hosted versus On Demand
The rise in popularity of on demand solutions has led many vendors to market their hosted solutions as on demand. Users should ask two key…
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ROI Case Study: Siebel CRM On Demand
Equifax deployed Siebel CRM On Demand to support a standardized sales process and consistent global reporting, increasing sales and management productivity to drive greater profitability.
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ROI Case Study: Oracle on Sun Solaris
The company migrated its existing heterogenous hardware environment to a standardized Oracle database environment running on Sun x64 Solaris servers, eliminating multiple maintenance contracts while…
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SAP Watch: March
Find Nucleus’s latest analysis of SAP here including: user tips, SAP ships a new “enhancement†package, an evaluation of SAP users considering Kronos, SAP partner…
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Evaluating Bentley’s Enterprise License Subscription
Bentley’s Enterprise License Subscription (ELS) program enables companies to rapidly test and deploy Bentley software applications without paying upfront licensing costs. Companies can use ELS…
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RightNow and Cast Iron deepen links
Integration appliance maker Cast Iron Systems is shipping a device to allow users of RightNow Technologies’s CRM service to easily link to other applications out…
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Evaluating Bentley’s Municipal License Subscription
Bentley’s Municipal License Subscription (MLS) program enables local governments to rapidly access Bentley software applications without paying upfront licensing costs. These public sector customers can…
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Siemens HiPath ProCenter
Siemens’ HiPath ProCenter line of call center solutions offers a way to integrate all customer-facing channels, including the Web, voice, and e-mail, and optimize the…
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Why automating data management can save you money
Most IT departments are poorly supported when it comes to the integration, migration, and quality control of data, making enterprise application projects unpredictable and expensive….
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Understanding metrics: NPV versus ROI
Net Present Value (NPV) and Return on Investment (ROI) are two valuable metrics with different uses. ROI is a comparison metric appropriate for assessing a…
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ROI Case Study: Vignette
2008 ROI Award Winner ROI: 2253%, Payback: 3 weeks NASA used Vignette Portal to create a single gateway for publishing and sharing information with both…
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SAP Watch: February
Find Nucleus’s latest analysis of SAP here, including: SAP user group head sees new future in ERP with SOA, SAP shows strong earnings, SAP sees…
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A closer look at Sirius for insurance
Sirius for Insurance provides a suite of insurance industry-specific tools to enable insurance companies, brokers, and underwriters to manage key business processes. SSP’s Web-enabled application,…
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Guidebook: Informatica
Companies use Informatica to make data migration projects more standardized, repeatable, and consistent. Whether they are rationalizing, integrating, upgrading, or migrating to enterprise applications, teams…
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Turbo charge scheduling ROI with self service
Scheduling solutions make front line managers more efficient by relieving them of tactical and labor intensive tasks. ROI from these solutions can be increased meaningfully…
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Scheduling – What to Expect when Deploying
Scheduling solutions are a way for companies to reduce payroll costs and improve both customer service and morale. Deployments can be relatively complex, and a…
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SAP user group head looks to the future
Steven Strout, CEO of the Americas’ SAP Users’ Group (ASUG), is optimistic that SAP’s enterprise SOA strategy will change the way customers handle their business…
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SpringCM 4.0
On-demand content management provider SpringCM’s latest iteration, 4.0, promises to provide one of the holy grails of content management: allow customers out-of-the-box lightweight process management…
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NetSuite’s IPO: On-Demand Milestone?
NetSuite’s stock auction has brought in nearly $100 million more than anticipated. Although the company faces many challenges, including the need to turn a profit,…
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Extend the value of SAP to labor management
Most companies have payroll rules with some complexity, such as multiple states and shift differentials or collective bargaining agreements. Nucleus found such companies achieve a…
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The future of enterprise applications: A closer look at Oracle CRM
As Oracle moves toward Fusion applications, Oracle CRM developments are hopefully the harbinger of things to come. With a focus on integrating new technologies and…
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A closer look at the ROI from Scheduling
Scheduling solutions improve manager productivity and enable managers to make more informed scheduling decisions. Companies should look to these solutions as a way to reduce…
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ROI Case Study: ACT!
2008 ROI Award Winner ROI: 947%, Payback: 4 months By installing Sage Software’s ACT! contact and customer management application, BaySystems (formerly UCSC) was able to…
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Sage Advice for SalesLogix CRM: Partners are key to Success
Deploying CRM applications requires both technical expertise and a strategic vision. Often, a deployment’s success hinges on the implementation partner. In its analysis of Sage…
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Guidebook: SPSS Text Mining
Text mining can help companies leverage all the unstructured information they have about products, services, competitors, and customers to increase customer satisfaction and loyalty. SPSS…
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Automating Time and Attendance: Low Hanging ROI
Automating time and labor management with a solution from vendors such as Kronos and ADP enables companies to improve productivity, increase payroll accuracy, and eliminate…
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Guidebook: ACT!
Sage Software’s ACT! offers individuals, corporate workgroups, and management a single source of accurate and timely customer information, as well as sales automation tools that…
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Nucleus Research ROI Vendor Comparison Scorecard
This tool provides a single page scorecard for comparing vendors across 14 weighted factors. It generates an overall score for each vendor along with a…
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ROI Case Study: Sage SalesLogix
Mortgage Lenders of America used Sage SalesLogix CRM to automate the entry and management of its valuable sales leads. By ensuring leads were consistently and…
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Nucleus Top Ten Predictions for 2008
From social networking to SOA, organizations will face new challenges and opportunities to deliver value in 2008. Politics will play a huge role as well…
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Guidebook: Sage SalesLogix
Sage SalesLogix CRM streamlines the sales process and integrates customer data into a single repository for sales, marketing, and customer service, enabling companies to better…
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Cognos Goes After The Rest Of The Enterprise
Whether companies know it or not, adoption barriers often keep companies from earning ROI on their performance management deployments. Cognos, through its unified and Web-accessible…
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ROI Case Study: John Galt Atlas Planning
The Container Store used John Galt Atlas Planning Suite’s Demand Management Engine to create a business forecasting solution that would enable the company to improve…
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Business Critical: Software-as-a-Service Vendor Strategies
As software-as-a-service’s enterprise presence grows, vendors must ensure the reliability and scalability of their applications while managing costs. Nucleus found a dominant player, with 8…
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Nucleus Research Enterprise Spam Filter ROI Tool
This is the Enterprise Spam Filtering ROI financial modeling tool. It is designed to help you build a business case and support your spam filtering…
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ROI Case Study: ADP Enterprise eTIME
Despite steadily increasing labor costs, a large East Coast hospital reduced its payroll expenses by using ADP Enterprise eTIME, to reduce overtime, eliminate paper costs,…