BROWSE ALL RESEARCH
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ROI Case Study: Initiate Systems
The health services provider used Identity Hub from Initiate Systems to avoid developer costs and administrative staff additions…
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Looking ahead in predictive analytics
Organizations looking beyond cost cutting measures to growth opportunities should consider the potential returns from an investment in…
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Nucleus Top Ten Predictions for 2007
As SOA and on demand drive changes in the way organizations buy, deploy, and outsource software, 2007 will…
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ROI Evaluation Report: Adoption of JT Format
Companies can achieve a positive ROI from adopting the JT format by better managing and sharing information to…
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Data Governance and Compliance
As companies seek to improve compliance and governance efforts, looking at how users can access, manipulate, and deliver…
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Initiate solves your identity crises
Initiate Systems Identity Hub software solves two critical customer data management problems: the need for a system that…
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Research Note: Podcasting Best Practices
As podcasting becomes more mainstream and recognizable, early adopters are realizing that podcasting has the potential to be…
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ROI Case Study: Kronos Workforce Attendance and WorkForce Leave
Shooting Star Casino deployed Kronos Workforce Attendance and Workforce Leave to automate, track, and manage employee attendance and…
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ROI Case Study: Kronos Workforce Leave
The city of El Paso deployed Kronos Workforce Leave to ensure a consistent way to track FMLA-related employee…
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ROI Case Study: Webmethods
By using webMethods business process management (BPM) to improve integration with partners and distributors, an anonymous hardware provider…
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Insights on a maturing content management market
As the enterprise content management (ECM) market matures, new relationships and facelifts seem to be the activities du…
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ROI Case Study: Comverse Kenan FX Framework
By consolidating all of its billing systems under Comverse’s Kenan FX Framework, GCI was able to offer bundled…
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ROI Case Study: Comverse Kenan Data Mediation
By combining Comverse’s Kenan Data Mediation solution with its existing Comverse billing and customer care solution, Casema was…
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Cognos blueprints ramp up BI ROI
Cognos is offering Performance Blueprints that give users out-of-the-box performance management solutions. Based on the Cognos 8 platform,…
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Cogneto – Hack this Passthought
Cogneto’s Unomi provides a unique approach to identity authentication that gets around the problems of poor user habits…
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ROI Case Study: Campus Management
Career Education Corporation deployed Campus Management’s CampusVue system as a key piece of IT infrastructure supporting an aggressive…
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Benchmarking: Passwords
Unfortunately, more than one out of every three enterprise users keep a written record of their passwords. Contrary…
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Vignette 7.3.1
In the maturing Web content management space, improving usability is one way to deliver greater ROI. Vignette 7.3.1…
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Benchmarking: Content management
Despite the proliferation of Google and other desktop search tools, two out of every three employees feel overwhelmed…
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A closer look at SalesFocus Solutions
SalesFocus Solutions’s MARS enables asset management firms, banks, and insurance companies to combat industry reporting challenges, enhance communication,…
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New developments from LexisNexis
LexisNexis’s focus on relationship-based CRM and integration of outside information make it an ideal CRM solution for professional…
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Reachforce drives leads with role-based data
ReachForce’s on-demand applications enable users to leverage role-based data within the Salesforce.com environment, reducing the time to identify,…
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Cisco Unified Customer Interaction Analyzer
Automating the monitoring of call center activity using the Customer Interaction Analyzer can ensure better customer experiences while…
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BPO 2.0
On-demand technology, nearly ubiquitous network access, and the drive to improve customer service quality will make outsourcing to…
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RightNow 8
With its focus on enhancing the customer experience, RightNow 8 promises to deliver better integration of customer information…
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ROI Case Study: Onyx
The company used Onyx to increase its profitability by targeting its most valuable customers more effectively and improving…
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Kronos acquires Unicru
By acquiring workforce management solution provider Unicru, Kronos can provide customers with labor analytics, hiring automation, and candidate…
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Research Note: The ROI from using Convoq for Web-based conferencing
Convoq’s Flash-based Web conferencing solution cuts out many of the hassles that can hamper the ROI from Web…
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Registries: SOA for Adults
Many companies achieve early success with a pattern of small service oriented architecture (SOA)-enabled projects. But as the…
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Salesforce.com’s Sandbox: A New Reason To Go On Demand
Sandbox is an on-demand environment in which developers can build, test, and deploy Salesforce.com-related applications. Developers can use…
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Avotus helps manage communication costs
Avotus’s telecommunications management solution can enable companies to cut communications costs while improving visibility and vendor accountability.
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SAVO Sales Asset Manager ROI modeling tool
This financial modeling tool has been developed to evaluate the value of SAVO Sales Asset Manager. It is…
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webMethods Acquires Cerebra
With its acquisition of Cerebra, webMethods can now offer its customers metadata management functionality. Customers will benefit because…
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Aldon’s Application Lifecycle management Suite
Aldon’s ALM suite drives a process-focused approach to application lifecycle management across multiple development environments, driving standardized processes…
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Salesforce.com and B-2-B advertising
Salesforce.com’s acquisition and integration of Kieden will give marketers a new tool for evaluating the ROI from their…
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Maximizing the ROI from ERP
Given the acquisition activity, evolution of service-oriented architecture (SOA) technology, and rise of integrated analytics, many organizations are…
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Prioritizing IT projects
Every IT team is tasked with prioritizing projects at least once a year – and much of the…
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IBM Acquires MRO Software and Webify
IBM continues its acquisition strategy with the purchases of MRO software and Webify Solutions. This gives IBM more…
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Cognos ROI modeling tool
This financial modeling tool has been developed to evaluate the value of Cognos. It is designed to help…
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ROI Case Study: Novell Open Enterprise Server
Novell deployed Novell Open Enterprise Server to consolidate the servers in its data center, enable single sign-on capabilities,…
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Maximizing the ROI from Marketing
The most successful marketing efforts leverage technology where it makes sense – and gauge success using metrics that…
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Research Report: Kronos Workforce Timekeeper
Automating time and attendance functions enables companies to reduce costly payroll errors, increase payroll staff productivity, and reduce…
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Research Note: The ROI from Echopass’s on-demand contact center
Echopass’s on-demand contact center solution enables companies to maximize contact center ROI by managing contact center activities with…
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ROI Case Study: Echopass
Outrigger selected and deployed Echopass to replace its Aspect call center, enabling the company to add electronic e-mail,…
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The Real ROI from Microsoft Dynamics NAV
Nucleus found 77 percent of Microsoft Dynamics NAV customers had already achieved a positive ROI from their deployment,…
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Microsoft Dynamics NAV ROI modeling tool
This financial modeling tool has been developed to evaluate the value of Microsoft Dynamics NAV. It is designed…
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Considering An Upgrade from PeopleSoft Financials 8.0 to 8.9
Although functionality improvements between PeopleSoft 8.0 and 8.9 may produce only an incremental increase in ROI, organizations should…
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Research Note: ROI Opportunity: Better Systems Management
Systems management is often one of the thankless jobs of IT – but that doesn’t mean it should…