The Research

Our collection of independent and objective technology research is designed to help you make smarter, data-driven decisions.

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ROI Case Studies

An ROI case study is a thorough examination of the actual benefits a customer achieved from a technology deployment.

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The Nucleus Research Technology Value Matrix is concise assessment of the operational value a solution delivers.

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  • ROI Case Studies G14

    ROI Case Study: Webmethods

  • Research G13

    ROI Evaluation Report: Cognos Technology for ISVS

    Independent Software Vendors (ISVs) that embed or integrate Cognos technology are enabled to win more new business, win back maintenance customers, and gain an edge…

  • Research G3

    Oracle Fusion Applications Update

    Oracle’s latest announcement regarding its suite of products built on its Fusion architecture provides PeopleSoft, JD Edwards, and Oracle users with a clear view of…

  • Research F15

    ROI Score – Microsoft Dynamics GP

    Microsoft Dynamics GP delivers a positive ROI to customers by delivering a cost effective solution for automating their business operations.

  • Research F13

    ROI Score – Microsoft Dynamics AX

    Microsoft Dynamics AX is delivering value through improved business operations, and low ongoing support costs. Customers from both ends of the spectrum, those moving from…

  • ROI Case Studies F123

    ROI Case Study: Marrakech

    Using Marrakech to support a standardized procurement process enabled RHM to drive better corporate spending governance while reducing procurement costs.

  • Research G12

    Research Note: SAP Customers Are 20 Percent less Profitable Than Their Peers

    An analysis of nearly 100 public companies listed on SAP’s Web site finds these SAP users are 20 percent less profitable than their peers. Despite…

  • Research G6

    Accelerating your SOA roadmap

    When adopting a service-oriented architecture, some IT projects generate ROI faster than others. Performing some research and selecting the right projects to pursue early in…

  • Research F127

    Salis ROI Evaluation Report

    Outsourcing sales and use tax compliance management to Salis enables companies to reduce tax-related personnel, improve tax accuracy, and reduce tax-related costs. These benefits can…

  • Research G7

    SAP announces it is not in the CRM on-demand game

    SAP announced availability of the first version of its on-demand CRM solution – which, in fact, isn’t on-demand at all. Announcing a limited feature set…

  • Research G1

    DataDirect Technologies ROI report

    DataDirect Technologies’ data connectivity products can help software architects reduce the cost and complexity of application development and deployment while improving end-user application performance. Architects…

  • Research F131

    IBM acquires Bowstreet

    By acquiring former partner Bowstreet, IBM fills the dashboard and portlet gaps in its integration offering. It also improves its already strong offerings in the…

  • ROI Case Studies F126

    ROI Case Study: Digitech Systems

  • ROI Case Studies F122

    ROI Case Study: Noetix

    Telex provided end users direct access to Noetix to analyze and report on data in its Oracle transactions system, increasing the access to and consistency…

  • Research F128

    CRM – It’s all about the data

    Taking a closer look at how your organization enters, manages, and leverages data in your CRM system can help reduce costs and identify new ROI…

  • Research F109

    ROI Evaluation Report: Microsoft BizTalk Server 2004 Upgrade

    Interoperability, tool set breadth, and the advantages related to migrating toward Microsoft and .NET for integration solutions allows users of Microsoft BizTalk Server 2004 to…

  • ROI Tools F109w

    Microsoft BizTalk Server 2004 Upgrade ROI modeling tool

    This financial modeling tool has been developed to evaluate the value of Microsoft BizTalk Server 2004. It is designed to help you build a business…

  • Research F50

    The Real ROI from Microsoft Dynamics GP in the enterprise market

    Nucleus found 71 percent of Microsoft Dynamics GP enterprise customers had already achieved a positive ROI from their deployment. Those customers had an average payback…

  • ROI Tools F50w

    Microsoft Dynamics GP ROI modeling tool

    This financial modeling tool has been developed to evaluate the value of Microsoft Dynamics GP. It is designed to help you build a business case…

  • Research F125

    Microsoft Dynamics ROI report

    Microsoft Dynamics applications deliver solid ROI returns to organizations by streamlining business processes and reducing costs. Typically, the Microsoft applications offer a lower initial cost…

  • ROI Case Studies F107

    ROI Case Study: Microsoft BizTalk Server 2004

    Milton Keynes General Hospital used Microsoft BizTalk Server 2004 to reduce programming costs while undertaking a mission critical integration project.

  • ROI Case Studies F102

    ROI Case Study: Microsoft BizTalk Server

  • Research F124

    Managing Vendor Mergers and Acquisitions

    As your vendor portfolio shrinks, you can take advantage of merger and acquisition activity to ensure you limit the drama in your IT relationships and…

  • Research F51

    The Real ROI from Microsoft Dynamics GP in the midmarket

    Nucleus found 87 percent of Microsoft Dymamics GP small and medium-sized business customers had already achieved a positive ROI from their deployment. On average, those…

  • Research F117

    ROI Scorecard – SAS Enterprise BI Server

    SAS Enterprise BI Server combines the company’s depth in analytical capabilities with revamped business intelligence tools that enable a wider wet of business hours.

  • Research F121

    Research Note: A closer look at SPSS

    As predictive analytics becomes more mainstream, SPSS is focused on continued development of its analytical tools – but also on key efforts to make SPSS…

  • Research F119

    A Tale of Two CRMs

    CRM can be a disappointment and drama, or it can meet your greatest expectations. A few basic strategies will help keep you on track.

  • Research F113

    ROI Scorecard – Business Intelligence Suite Market

    As business intelligence continues to be a key technology area for companies, suites that provide integrated capabilities are driving benefits through widening access to business…

  • Research F116

    ROI Scorecard – MicroStrategy 8

    With the release of SQL Server 2005 and Business Scorecard Manager, Microsoft has brought together a strong set of business intelligence tools at a price…

  • Research F118

    ROI Scorecard – Hyperion System 9

    Hyperion System 9 combines the company’s business intelligence and performance management products in a single integrated platform. While the market for these consolidated systems in…

  • Research F115

    ROI Scorecard – Microsoft BI

    With the release of SQL Server 2005 and Business Scorecard Manager, Microsoft has brought together a strong set of business intelligence tools at a price…

  • Research F110

    ROI Scorecard – BusinessObjects XI

    Improved product integration and new user interface elements, along with enhanced performance, has increased BusinessObject’s ability to deliver a solid ROI.

  • Research F112

    webMethods ROI Evaluation Report

    Adopting a service-oriented architecture (SOA) enables companies to shorten IT project cycles, improve IT agility, and better align their IT practices with overall company strategy…

  • Research F111

    ROI Scorecard – Cognos 8

    Stronger integration between product components, a simplified process, and a unified user interface drive strong business benefits that raise the ROI potential of Cognos.

  • Research F108

    SOA: Two Biggest Mistakes

    In utilizing service-oriented architectures (SAO) for integration projects, IT departments should seek to avoid two commonly made mistakes: giving insufficient attention to how data will…

  • Research F106

    SOA 101

    Skepticism regarding service-oriented architecture (SOA) is giving way to adoption. Savvy implementers of SOA are using it to save money, accelerate projects, reduce programming costs,…

  • Research F85

    Build versus Buy

    Deciding whether to build applications in-house or buy a commercial application requires a careful evaluation of the costs, benefits, and risks of both approaches.

  • Research F103

    Information availability strategies

    Instead of the broad-scale approach of outsourcing or the “one-size-fits-all” hosted approach, information availability leverages the providers’ network operations environment while allowing the customer to…

  • Research F104

    Nucleus Top Ten Predictions for 2006

    Next year’s IT priorities will be about rationalization and delivery — but also about more power for users that choose to assert it. Key growth…

  • ROI Tools F55w

    Microsoft SQL Server 2005 ROI modeling tool

    This financial modeling tool has been developed to evaluate the value of Microsoft SQL Server 2005. It is designed to help you build a business…

  • Research F81

    ROI Report: Highroads

    Managing benefits throughout the lifecycle (benefits lifecycle management) goes beyond basic benefits administration to support automated information gathering, analysis, bidding, contract negotiation, and vendor management….

  • ROI Tools F81w

    HighRoads ROI modeling tool

    This financial modeling tool has been developed to evaluate the value of HighRoads. It is designed to help you build a business case and support…

  • Research F100

    The Maintenance revolution

    Maintenance fees provide a steady revenue stream to technology vendors with very high margins. While this annual premium was grudgingly accepted by customers as par…

  • Research F98

    Scheduling: What to Expect When Deploying

    Scheduling solutions have come of age as a way for companies to minimize payrolls, increase retention, and improve customer service. Deployments can be relatively complex,…

  • Research F99

    Integration and self- service turbo charge scheduling

    Scheduling solutions have recently come of age as a way to make front line managers more efficient. ROI from these solutions can be increased meaningfully…

  • ROI Case Studies F1

    ROI Case Study: Microsoft CRM

  • ROI Case Studies F93

    ROI Case Study: Iradeon

    Migrating from Salesforce.com to iRadeon’s on-demand services for Sugar open source CRM enabled Efficient Frontier to provide users with access to an on-demand CRM solution…

  • Research F55

    ROI Evaluation Report: Microsoft SQL Server 2005

    Microsoft SQL Server 2005 is a significant product release that delivers new categories of benefits over previous versions of the product. With a centralized management…

  • Research F97

    The Last Christmas

    Although revenues from e-commerce are increasing, competition is driving lower profits. Retailers that don’t focus heir attention on the bottom line will suffer from shrinking…

  • Research F96

    5 Steps to a more mobile workforce

    The realities of natural disasters and the rising cost of commuting to work provides compelling reasons for companies to examine their current practices for enabling…