The Research

Our collection of independent and objective technology research is designed to help you make smarter, data-driven decisions.

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ROI Case Studies

An ROI case study is a thorough examination of the actual benefits a customer achieved from a technology deployment.

Value Matrix

The Nucleus Research Technology Value Matrix is concise assessment of the operational value a solution delivers.

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  • Research F31

    The Real ROI from SPSS

    An independent assessment of SPSS customers found that 94 percent achieved a positive return on investment with an average payback period of 10.7 months. Returns…

  • ROI Tools F25w

    Conformative Systems ROI modeling tool

    This financial modeling tool has been developed to evaluate the value of Conformative Systems. It is designed to help you build a business case and…

  • Research F30

    ROI Evaluation Report: Workscape

    Workscape provides benefits administration and workforce management solutions that reduce administrative tasks for the human resources department, while increasing the involvement of employees in managing…

  • Research F34

    Siebel onDemand Release 7 – Contact OnDemand

    With Contact OnDemand, Siebel leverages its contact center and strategic CRM expertise to provide on-demand contact center support-reinforcing the “single customer view” philosophy and driving…

  • ROI Tools F30w

    Workscape ROI modeling tool

    This financial modeling tool has been developed to evaluate the value of Workscape. It is designed to help you build a business case and support…

  • ROI Case Studies D58

    ROI Case Study: Sumtotal

    The bank’s Private Client Services division has been able to provide online courses to a geographically diverse student population through the Sumtotal learning management system….

  • ROI Case Studies F4

    ROI Case Study: Novell GroupWise

  • Research F27

    RightNow integrated voice response

    RightNow’s voice-enabled Rightnow Service reduces the number of inbound calls for service agents while providing customers with consistent, quality responses to their inquiries.

  • Research F28

    Conversagent automated service agents

    Conversagent’s automated service agent technology enables Website self service that can respond to natural language-based user questions, increasing the likelihood that users will have their…

  • Research F29

    IBM Acquires Ascential

    With the Ascential purchase, IBM is continuing to broaden its integration platform with tools to improve the quality and the portablility of data within the…

  • Research F18

    Evaluation Report: SunGard Information Availability Solutions

    SunGard Managed Services Solutions enable companies to reduce ongoing IT costs while maintaining or improving system availability and performance. Instead of the broad-scale approach of…

  • Research F26

    WebEx Support Center ROI report

    WebEx Support Center enables customer support centers and internal IT help desks to increase productivity, reduce costs, and increase customer and end user satisfaction and…

  • Research F16

    ROI Score – mySAP ERP Financials

    SAP users report significant benefits from mySAO ERP Financials, but high initial and ongoing support costs tend to increase the time needed to achieve a…

  • ROI Tools F10we

    iAnywhere ROI modeling tool – Euro

    This financial modeling tool has been developed to evaluate the value of iAnywhere. It is designed to help you build a business case and support…

  • ROI Tools F10wuk

    iAnywhere ROI modeling tool – GBP

    This financial modeling tool has been developed to evaluate the value of iAnywhere. It is designed to help you build a business case and support…

  • ROI Tools F10w

    iAnywhere ROI modeling tool

    This financial modeling tool has been developed to evaluate the value of iAnywhere. It is designed to help you build a business case and support…

  • Research F17

    ROI Score – Oracle Financials

    Better visibility and access to financial information, along with improved productivity for business and IT users, enable Oracle financials to deliver strong value.

  • Research F14

    ROI Score – Microsoft Solomon

    Microsoft Solomon delivers solid returns to mid-sized professional services organizations that want to forge a tighter link between their project delivery and accounting operations.

  • ROI Tools F18web

    Sungard Managed Services tool – Web Version

    This financial modeling tool has been developed to evaluate the value of SunGard Managed Services. It is designed to help you build a business case…

  • Research F20

    Venda’s hosted e-commerce drives ROI

    Companies achieve a positive ROI from Venda by reducing the ongoing costs of supporting e-commerce while increasing the flexibility and sophistication of their online sales…

  • ROI Case Studies F8

    ROI Case Study: Kronos Workforce Central

    By implementing Kronos Workforce Central, Sunrise Growers improved their workforce management capabilities. The system has enabled the company to handle all aspects of its human…

  • ROI Case Studies F84

    ROI Case Study: Microsoft Dynamics GP

  • ROI Case Studies F8

    ROI Case Study: Kronos Workforce Central

  • Research F7

    Mozilla Firefox – Does free ensure ROI

    As a 1.0 release Firefox is a good effort that offers a range of useful features. Not yet a replacement for Microsoft’s Internet Explorer in…

  • Research F6

    PalmOne Tungsten T5 – Assessing the ROI

    PalmOne’s latest handheld, the Tungsten T5, delivers a number of advantages that make it worth a look for organizations using older and previous generation units….

  • Research F5

    Contextware OS – Working Knowledge Management

    The Contextware OS enables managers to capture business information in processes in context so others can be successful and consistent in how they use it…

  • Research F2

    Blazent adds intelligence to IT

    Blazent can enable managers to better track, manage, and negotiate IT costs and assets while increasing IT staff productivity.

  • ROI Case Studies F21

    ROI Case Study: Microsoft CRM

  • Research E138

    Nucleus Top Ten Predictions for 2005

    As we ring in the new year, Nucleus predicts pricing models, integration, and consolidation will be key moves for achieving ROI in 2005.

  • Research E139

    Oracle emphasizes BI

    At its OpenWorld user conference, Oracle announced a revamped business intelligence platform that heralds the company’s plans to become larger player in that market. For…

  • Research E137

    ROI Evaluation Report: Proofpoint Messaging Security Solutions

    Proofpoint messaging security solutions enable IT administrators to better manage incoming spam and viruses and outbound communications while increasing employee productivity and reducing overall IT…

  • ROI Case Studies E136

    ROI Case Study: Development Dimensions International (DDI)

    Implementing a new training strategy with DDI technology has enabled the company to enhance its development course offerings while significantly lowering the overall cost of…

  • ROI Case Studies B27

    ROI Case Study: Novell GroupWise

    The London Borough of Hillingdon migrated to Novell GroupWise in 2002, replacing its Microsoft Exchange system. The organization achieved a quick payback by avoiding the…

  • ROI Case Studies B27

    ROI Case Study: Novell GroupWise

  • Research E126

    Ubergroups.com: controlling your instant messaging environment

    Ubergroups.com is the newest instant messaging technology that will benefit small to medium size enterprises by providing a secure instant messaging environment and workgroup capabilities

  • Research E132

    Microsoft pushes migration to Windows Server 2003

    Microsoft will soon discontinue its free support of Windows NT 4.0 and Exchange 5.5, hoping to motivate hangers-on to newer versions. Incentives for migrating to…

  • ROI Case Studies E125

    ROI Case Study: Hummingbird

  • Research E129

    Compliance Insights – SOX – HIPAA – GLBA

    Compliance with regulations such as SOX, HIPAA and GLBA is a requirement for many organizations. Establishing appropriate controls across the entire enterprise and specifically as…

  • Research E131

    Profiles in Government – Hummingbird

    Hummingbird document management, records management, and portal solutions have enabled the Canadian government to increase efficiency and manage compliance issues across multiple government sites.

  • Research E130

    Business Objects makes the case for standardization

    With the delivery of its new business intelligence suite, Business Objects completes its plan for a fully integrated product line. the next challenge lies in…

  • ROI Case Studies E113

    ROI Case Study: Microsoft Business Solutions-Solomon

    With Microsoft Business Solutions-Solomon Omicron Consulting has improved its cash flow, increased the productivity of its project managers, and streamlined its project reporting and accounting…

  • ROI Case Studies E113

    ROI Case Study: Microsoft Business Solutions-Solomon

  • Research E124

    Controlling Your IM Environment

    An instant messaging management solution is the right technology for organizations that have instant messaging in place. By deploying such a solution, companies will benefit…

  • Research E123

    SAP increases its midmarket options

    To gain more traction in the midmarket, SAP is adding capabilities to its Business One ERP software, and venturing into hosted solutions. Both solutions address…

  • Research E118

    Outbound e-mail monitoring

    Leaks of confidential content can cost companies huge amounts in lost revenues, legal penalties, and corporate credibility. Solutions like Vidius PortAuthority and ProofPoint’s Content Compliance…

  • Research E117

    IBM WebSphere 6 delivers high availability impact

    WebSphere 6 is a significant product upgrade that has the potential to deliver solid returns. New high availability functionality can reduce exposure to lost transaction…

  • ROI Case Studies

    ROI Case Study: Venda

  • ROI Case Studies

    ROI Case Study: Venda

  • Research E116g

    The Real ROI from Microsoft Dynamics AX – German

    Unabhangige, von Nucleus durchgefuhrte Untersuchungen ergaben, dass 75 Prozent der Microsoft Dynamics AX-Anwender nach einer durchschnittlichen Amortisationszeit von 23 Monaten einen positiven ROI erreicht haben….

  • Research E116

    The Real ROI from Microsoft Dynamics AX

    Independent research conducted by Nucleus showed that 75 percent of Microsoft Business Solutions-Axapta customers had achieved a positive ROI from Axapata with an average payback…