The Research

Our collection of independent and objective technology research is designed to help you make smarter, data-driven decisions.

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  • ROI Scorecard – Microsoft BI

    With the release of SQL Server 2005 and Business Scorecard Manager, Microsoft has brought together a strong set…

  • ROI Scorecard – BusinessObjects XI

    Improved product integration and new user interface elements, along with enhanced performance, has increased BusinessObject’s ability to deliver…

  • webMethods ROI Evaluation Report

    Adopting a service-oriented architecture (SOA) enables companies to shorten IT project cycles, improve IT agility, and better align…

  • ROI Scorecard – Cognos 8

    Stronger integration between product components, a simplified process, and a unified user interface drive strong business benefits that…

  • SOA: Two Biggest Mistakes

    In utilizing service-oriented architectures (SAO) for integration projects, IT departments should seek to avoid two commonly made mistakes:…

  • SOA 101

    Skepticism regarding service-oriented architecture (SOA) is giving way to adoption. Savvy implementers of SOA are using it to…

  • Build versus Buy

    Deciding whether to build applications in-house or buy a commercial application requires a careful evaluation of the costs,…

  • Information availability strategies

    Instead of the broad-scale approach of outsourcing or the “one-size-fits-all” hosted approach, information availability leverages the providers’ network…

  • Nucleus Top Ten Predictions for 2006

    Next year’s IT priorities will be about rationalization and delivery — but also about more power for users…

  • Microsoft SQL Server 2005 ROI modeling tool

    This financial modeling tool has been developed to evaluate the value of Microsoft SQL Server 2005. It is…

  • ROI Report: Highroads

    Managing benefits throughout the lifecycle (benefits lifecycle management) goes beyond basic benefits administration to support automated information gathering,…

  • HighRoads ROI modeling tool

    This financial modeling tool has been developed to evaluate the value of HighRoads. It is designed to help…

  • The Maintenance revolution

    Maintenance fees provide a steady revenue stream to technology vendors with very high margins. While this annual premium…

  • Scheduling: What to Expect When Deploying

    Scheduling solutions have come of age as a way for companies to minimize payrolls, increase retention, and improve…

  • Integration and self- service turbo charge scheduling

    Scheduling solutions have recently come of age as a way to make front line managers more efficient. ROI…

  • ROI Case Study: Microsoft CRM

  • ROI Case Study: Iradeon

    Migrating from Salesforce.com to iRadeon’s on-demand services for Sugar open source CRM enabled Efficient Frontier to provide users…

  • ROI Evaluation Report: Microsoft SQL Server 2005

    Microsoft SQL Server 2005 is a significant product release that delivers new categories of benefits over previous versions…

  • The Last Christmas

    Although revenues from e-commerce are increasing, competition is driving lower profits. Retailers that don’t focus heir attention on…

  • 5 Steps to a more mobile workforce

    The realities of natural disasters and the rising cost of commuting to work provides compelling reasons for companies…

  • Cognos 8

    With this new release of its business intelligence platform, Cognos is making it easier for companies to standardize…

  • Oracle Acquires Siebel

    Oracle’s Seibel purchase should drive more value for customers through integrated business management applications, and deliver existing Oracle…

  • Business Objects completes acquisition of SRC

    The acquisition of SRC Software provides Business Objects with a full-featured corporate performance management (CPM) product. This puts…

  • Evaluating the ROI from CardScan Pro for CRM

    CardScan Pro for CRM can deliver an initial ROI based solely on time saving in data correction. However,…

  • RightNow Technologies CRM 7.5

    RightNow CRM version 7.5 leverages RightNow’s knowledge base technology and adds sales, marketing, and service functionality. RightNow also…

  • BEA Acquires Plumtree

    BEA’s acquisition of Plumtree strengthens its position by providing more turnkey applications and portal features for end users…

  • ROI Case Study: SmartCompany

    Data Power Monitoring Corporation moved its sales team from Salesforce.com to SmartCompany, reducing ongoing costs while improving sales…

  • IBM acquires DWL

    IBM’s acquisition of DWL broadens the WebSphere product suite by offering customers a tool with readily identifiable ROI…

  • ROI Case Study: Arbortext

    By adopting Arbortext as a standard SML publishing tool, the technical publications group at the company has been…

  • ROI Case Study: Arbortext

  • Avoiding the top five IT mistakes

    Increase your returns from IT by avoiding the five key pitfalls: too much customization, lack of focused training,…

  • ROI Case Study: Microsoft Dynamics GP

    A large school system used Microsoft Dynamics GP to reduce IT support staff, create a more cohesive culture,…

  • ROI Case Study: Microsoft Dynamics GP

  • Desktop security best practices

    Network security represents a substantial challenge for IT managers. Given the numerous threats now directed at desktops and…

  • ROI Case Study: Redwood Software

    Palmetto Health implemented a report distribution system with Redwood Software’s Report2Web product. The system has enabled Palmetto Health…

  • Cognos forum 2005 – Customer strategies for standardization

    Spurred by containing It costs and improving operations insight, organizations are embarking on business intelligence standardization projects. At…

  • ROI Report: Microsoft Exchange Server 2003

    As electronic messaging becomes key component of a communications infrastructure, companies that treat e-mail as a commodity may…

  • Microsoft Exchange Server 2005 ROI modeling tool

    This financial modeling tool has been developed to evaluate the value of Microsoft Exchange Server 2005. It is…

  • ROI Case Study: RightNow Technologies

  • ROI Case Study: Business Objects

  • Best Practices – Technology selection in Financial Services Organizations

    Finding the right technology solution involves evaluating the technical merits of the solution, but also assessing how that…

  • ROI Case Study: Citrix

    Compucredit used Citrix technology to distribute applications and data to offsite customer service centers, remote development sites, and…

  • ROI Case Study: SalesLogix

    Big River Telephone Company deployed Sales Logix to support a unified customer relationship strategy, reducing administrative overhead while…

  • NetPro ROI modeling tool

    This financial modeling tool has been developed to evaluate the value of NetPro. It is designed to help…

  • The Real ROI from Maconomy

    Nucleus found 95 percent of Maconomy customers had already achieved a positive ROI from their deployment, with a…

  • ROI Case Study: Cognos

  • ROI Case Study: Microsoft Dynamics AX

    Mentor Engineering used Microsoft Dynamics AX’s integrated reporting and procurement capabilities to reduce inventory levels and avoid hiring…

  • Real ROI Report: Microsoft Business Solutions

    Nucleus found 67 percent of Navision customers had already achieved a positive ROI from their deployment, achieving returns…

  • Microsoft Business Solutions Navision ROI modeling tool

    This financial modeling tool has been developed to evaluate the value of Microsoft Business Solutions Navision. It is…

  • Microsoft Dynamics AX ROI modeling tool

    This financial modeling tool has been developed to evaluate the value of Microsoft Dynamics AX. It is designed…