The Research

Our collection of independent and objective technology research is designed to help you make smarter, data-driven decisions.

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ROI Case Studies

An ROI case study is a thorough examination of the actual benefits a customer achieved from a technology deployment.

Value Matrix

The Nucleus Research Technology Value Matrix is concise assessment of the operational value a solution delivers.

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  • Research E115

    Microsoft’s Magnifying Glass for Exchange

    Microsoft’s Exchange Server Best Practices Analyzer Tool can ease the load of Exchange administrators and help identify key savings areas in an existing Exchange environment.

  • Research E114

    PeopleSoft and IBM get closer

    IBM and PeopleSoft announced a major initiative to combine IBM’s middleware with PeopleSoft’s applications. The deal provides PeopleSoft with an answer to SAP’s NetWeaver integration…

  • Research E109

    Instant Messaging: Breaking the Bad ROI Rap

    Fewer than 20 percent of Fortune 500 companies are using instant messaging today; those that do find it has a positive impact on productivity by…

  • ROI Case Studies E110

    ROI Case Study: Ultimate Software

    With Ultimate Software’s UltiPro solution, Ruth’s Chris Steak House has been able to reduce payroll-processing costs while increasing the depth of the data it collects…

  • ROI Case Studies E110

    ROI Case Study: Ultimate Software

  • Research E102

    ROI Score: IBM WebSphere 5

    IBM is expanding the capability of its WebSphere platform, while also increasing its packaging options. Tailoring technology offering to more closely match industry-specific business needs…

  • Research E100

    ROI Score: Sonic Business Integration Suite

    Delivering lower initial and ongoing costs compared to most competing EAI products, along with returns from improving business operations, enables Sonic to provide customers with…

  • Research E94

    ROI score – SAP BI

    SAP Business Information Warehouse, positioned as a business intelligence platform with data warehousing capabilities, is widely deployed at organizations standardized on the mySAP platform. The…

  • Research E93

    Market ROI Scorecard – Business Intelligence

    Vendors delivering the highest ROI in this space have grown to support large-scale deployments while bolstering integration between reporting, analytics, and scorecarding components.

  • Research E101

    ROI Score: webMethods Enterprise Services Platform

    The webMethods Enterprise Services Platform lowers the development time and cost of integration projects over point-to-point integration, but webMethods will need to continue to evolve…

  • Research E90

    Market ROI Scorecard – Hosted CRM

    Hosted CRM gains high marks for rapid deployment, support, and ease of use to deliver a positive ROI to customers. Leading vendors delivering ROI in…

  • Research E108

    Oracle E-Business Suite Extends Vertical Depth

    The new release of Oracle E-Business Suite will include more industry-specific functionality. The ROI potential of these enhancements depends on how easily the technology incorporates…

  • Research E97

    Market Scorecard – Integration

    The increased options for choosing integration products and evaluating integration approaches provides organizations with greater options for choosing an integration strategy that will deliver initial…

  • Research E103

    Vendor ROI Score: Microsoft BizTalker Server

    Companies can achieve a positive ROI with Microsoft BizTalk Server by reducing the time and cost associated with building and managing integration projects.

  • Research E98

    ROI Score – TIBCO

    TIBCO’s ability to provide a central integration backbone and handle a high volume of data transactions with reliability enables companies deploying BusinessWorks to achieve a…

  • Research E91

    ROI score – Business Objects

    Business Object’s enquiry and analysis tools form a core component of the vendor’s corporate performance management suite, and have established a record of delivering ROI…

  • ROI Case Studies H7

    ROI Case Study: SAVO Sales Asset Manager

  • Research E35

    ROI score – Siebel onDemand

    Although its cash position and existing on-premise CRM customer base give it a strong position in the CRM marketplace, Siebel needs to prove its ability…

  • Research E53

    ROI score – Microsoft Business Intelligence

    By enabling companies to leverage existing Microsoft tools to rapidly develop and integrate customized analytical applications, Microsoft’s business intelligence platform promises more efficient querying and…

  • Research E92

    ROI score – Business Objects Crystal

    With the Crystal Decisions acquisition, Business Objects has inherited a ubiquitous enterprise-reporting platform with proven scalability and power. The platform’s ability to deliver ROI could…

  • Research E51

    ROI score – Hyperion Intelligence

    Hyperion Intelligence, a core component of the Hyperion Performance Suite, enables analysts and decision makers to quickly access data need for decision making

  • Research E46

    ROI score – Cognos Enterprise Planning

    Cognos Enterprise Planning, based on technology from two proven players — Cognos and Adaytum — can enable improved reporting, shortened financial closing cycles, and heightened…

  • Research E105

    Vendor ROI Score: QlikTech

    QlikView’s easy deployability and low price point make it an attractive contender for reporting and analytics deals. The solution’s departure from traditional cube technology creates…

  • Research E83

    ROI score – Cognos PowerPlay

    Cognos PowerPlay has earned a record of delivering ROI to customers through strong functionality for multidimensional analysis.

  • Research E87

    ROI score – Entellium

    Relatively new to the North American market, Entellium provides a hosted CRM suite with modular features and strong workflow to improve coordination of sales and…

  • Research E88

    ROI score – ACCPAC CRM

    The Web-based complement of Best Software’s other CRM solutions including SalesLogix and ACT!, ACCPAC CRM provides basic sales force automating, marketing, and customer support functionality…

  • Research E48

    ROI Score – Cognos ReportNet

    Cognos ReportNet forms the enterprise-reporting pillar of Cognos’s 3-layered corporate performance management suite. The tool’s advanced report publishing and management capabilities, coupled with its Web…

  • Research E85

    ROI score – RightNow

    Focus on rapid deployment, an easy-to-use interface, and support for multiple communications channels through a knowledge base enables RightNow to deliver positive ROI to customers…

  • Research E89

    ROI score – NetSuite

    NetSuite NetCRM’s key value proposition is its ability to deliver order management, customer support, and support through an integrated platform. Although many customers have achieved…

  • Research E96

    ROI score – Microstrategy

    MicroStrategy has established itself as a profiler of robust and scalable analytics and reporting tools to a diverse user audience, helping customers pay their investment…

  • Research E52

    ROI score – Hyperion SQR

    Hyperion’s Performance Suite is based on the SQR and Intelligence solutions that Hyperion inherited with its Brio purchase. SQR is a strong report-writing platform that…

  • Research E104

    BEA Opens Up

    BEA’s open source initiatives are a calculated risk to broaden developer appeal while also hoping to stimulate new business. Current BEA customers benefit as they…

  • Research E27

    ROI score – Salesforce.com

    Low initial and ongoing costs, ease of customization, and ability to integrate with existing processes and applications enable Salesforce.com to deliver a positive ROI to…

  • Research E24

    Using the Nucleus Research vendor ROI score

    The Nucleus Vendor ROI Score rates vendors on their real-world ability to deliver positive ROI to customers. The vendor is evaluated on five key factors:…

  • Research E95

    Microsoft’s SharePoint giveaways

    Microsoft’s new Web Parts and Services Toolkit for SharePoint 2003 may have the potential for an unexpected ROI boost for current customers through a greater…

  • Research E106

    IBM acquires Venetica

    IBM’s acquisition of Venetica is part of its ongoing drive to provide one-stop shopping for all integrations needs. The impact on existing Venetica customers will…

  • Research E45

    ROI score – Hyperion Essbase

    Hyperion Essbase is a critical component of Hyperion’s business performance management (BPM) strategy. Hyperion’s success in integrating essbase with Brio’s reporting and dashboard solutions will…

  • Research E86

    ROI score – Savo Group

    Using a flexible, Web-based architecture and simple modules to solve a common problem — communication between sales and marketing — enables the Savo Group’s Sales…

  • Research E49

    ROI Score – BEA WebLogic

    BEA WebLogic Platform 8.1 provides a unified architecture for building and managing integrated enterprise applications. It delivers strong productivity gains that reduce development time and…

  • ROI Tools E81w

    Microsoft Business Solutions Project Management and Accounting Solomon ROI modeling tool

    This financial modeling tool has been developed to evaluate the value of Microsoft Business Solutions Project Management and Accounting Solomon. It is designed to help…

  • Research E75

    Cape Clear 5 – ESB Delivers Integration Benefits

    Enterprise Service Bus (ESB) products are proving to deliver a low cost alternative for integrating data from different systems. Cape Clear Software’s Cape Clear 5…

  • ROI Case Studies E54

    ROI Case Study: iWay Software

    The ability to tie together data from multiple sources using iWay Software and bring it forward in new e-commerce initiatives has enabled Alcan to realize…

  • ROI Case Studies E55

    ROI Case Study: NetBotz

    The Memorial Sloan-Kettering Cancer Center devised an innovative solution to ensure that its pharmacy would not incur expensive losses of cancer medication. By leveraging its…

  • ROI Case Studies E60

    ROI Case Study: Teradata

    The Iowa Department of Revenue deployed a data warehouse based on Teradata technology so that it could more efficiently track and understand taxpaying behaviors and…

  • ROI Case Studies E64

    ROI Case Study: Traq Wireless

    By deploying the Traq Wireless solution, BNSF has been able to better understand and manage wireless usage and spending across the company. As a result,…

  • ROI Case Studies E60

    ROI Case Study: Teradata

  • ROI Case Studies E63

    ROI Case Study: Cognos EBI Series

    By adopting a purely information-based performance management strategy and standardizing on Cognos, Zarlink was able to improve the availability of performance data and drive efficiencies…

  • ROI Case Studies E57

    ROI Case Study: Enterprise Data Warehouse

    Intermountain Healthcare deployed a data warehouse to simplify user access to integrated data regarding all aspects of care. As a result, the organization has been…

  • ROI Case Studies E59

    ROI Case Study: Plumtree

    Halliburton Energy Services Group used Plumtree as the portal platform for Employee Central, a worldwide knowledge management and collaboration system for employees. Some of the…

  • ROI Case Studies D134

    ROI Case Study: Microsoft Project

    AMS implemented Microsoft Project to enable managers to automate the process of measuring performance across multiple projects. The system allowed AMS to create complex reports…