BROWSE ALL RESEARCH
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ROI Scorecard – Oracle CRM
Oracle E-Business Suite helps organizations achieve a positive ROI through improved customer sales, support, and service. Most companies…
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Microsoft BizTalk Server 2004 ROI modeling tool
This financial modeling tool has been developed to evaluate the value of Microsoft BizTalk Server 2004. It is…
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ROI Scorecard – Salesforce.com
Most companies achieve a positive ROI from Salesforce.com by replacing a paper-based or individual contact management solution. Salesforce.com…
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ROI Scorecard – Microsoft CRM
Relatively low cost and tight integration with Microsoft Outlook help Microsoft CRM to deliver a positive return on…
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ROI Scorecard – PeopleSoft
PeopleSoft CRM has often delivered a positive ROI to customers by supporting significant process improvements. PeopleSoft customers today…
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Investigating the ROI from Salesforce.com
Most companies had achieved a positive ROI from Salesforce.com by replacing a paper-based or individual contact management solution,…
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ROI Scorecard – Enterprise CRM Market
The CRM market continues to evolve, with some players focusing on “big problems” and others delivering more tactical…
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ROI Scorecard – RightNow
RightNow ahs moved beyond service and support to provide customers with a solution to leverage common knowledge across…
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ROI Scorecard – On-demand CRM Market
On-demand CRM has moved beyond initial deployments based on lower cost and avoiding long implementations to strategic solutions…
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ROI Scorecard – SAP CRM
Although CRM licenses are a part of many mySAP deals, few customers deploy mySAP from CRM o a…
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ROI Scorecard – NetSuite
NetSuite provides small and medium-size customers with a single platform for managing key business operations. NetSuite CRM supports…
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ROI Evaluation Report: Microsoft BizTalk Server
Microsoft BizTalk Server provides a competitive advantage to Independent Software Vendors (ISVs) through its open standards-based technology that…
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ROI Scorecard – Siebel onDemand
Increased investment in functionality, industry-specific capabilities, and analytics development sanable Siebel OnDemand to deliver a positive ROI to…
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ROI Scorecard – Siebel Enterprise
A renewed focus on services to ensure customer success and continued investment in vertical solutions, analytics and other…
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ROI Evaluation Report: Microsoft Office Project Standard 2003
Microsoft Office Project Standard 2003 combines ease of use with solid project planning and scheduling tools that enable…
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Sungard Managed Services tool
This financial modeling tool has been developed to evaluate the value of SunGard Managed Services. It is designed…
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Kronos 4500 Touch ID Terminal ROI modeling tool
This financial modeling tool has been developed to evaluate the value of Kronos 4500 Touch ID Terminal. It…
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ROI Evaluation Report: Kronos 4500 Touch ID Terminal
The Kronos 4500 Touch ID Terminal provides biometric verification of employees to eliminate “buddy punching,” streamline timecard processes,…
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CheckPoint Provider-1 financial modeling tool for service providers
This financial modeling tool has been developed to evaluate the value of CheckPoint Provider-1. It is designed to…
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The Real ROI from PeopleSoft
Independent research conducted by Nucleus showed that 82 percent of PeopleSoft customers achieved a positive return on investment…
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The Real ROI from SPSS
An independent assessment of SPSS customers found that 94 percent achieved a positive return on investment with an…
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Conformative Systems ROI modeling tool
This financial modeling tool has been developed to evaluate the value of Conformative Systems. It is designed to…
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ROI Evaluation Report: Workscape
Workscape provides benefits administration and workforce management solutions that reduce administrative tasks for the human resources department, while…
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Siebel onDemand Release 7 – Contact OnDemand
With Contact OnDemand, Siebel leverages its contact center and strategic CRM expertise to provide on-demand contact center support-reinforcing…
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Workscape ROI modeling tool
This financial modeling tool has been developed to evaluate the value of Workscape. It is designed to help…
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ROI Case Study: Sumtotal
The bank’s Private Client Services division has been able to provide online courses to a geographically diverse student…
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RightNow integrated voice response
RightNow’s voice-enabled Rightnow Service reduces the number of inbound calls for service agents while providing customers with consistent,…
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Conversagent automated service agents
Conversagent’s automated service agent technology enables Website self service that can respond to natural language-based user questions, increasing…
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IBM Acquires Ascential
With the Ascential purchase, IBM is continuing to broaden its integration platform with tools to improve the quality…
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Evaluation Report: SunGard Information Availability Solutions
SunGard Managed Services Solutions enable companies to reduce ongoing IT costs while maintaining or improving system availability and…
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WebEx Support Center ROI report
WebEx Support Center enables customer support centers and internal IT help desks to increase productivity, reduce costs, and…
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ROI Score – mySAP ERP Financials
SAP users report significant benefits from mySAO ERP Financials, but high initial and ongoing support costs tend to…
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iAnywhere ROI modeling tool – Euro
This financial modeling tool has been developed to evaluate the value of iAnywhere. It is designed to help…
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iAnywhere ROI modeling tool – GBP
This financial modeling tool has been developed to evaluate the value of iAnywhere. It is designed to help…
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iAnywhere ROI modeling tool
This financial modeling tool has been developed to evaluate the value of iAnywhere. It is designed to help…
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ROI Score – Oracle Financials
Better visibility and access to financial information, along with improved productivity for business and IT users, enable Oracle…
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ROI Score – Microsoft Solomon
Microsoft Solomon delivers solid returns to mid-sized professional services organizations that want to forge a tighter link between…
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Sungard Managed Services tool – Web Version
This financial modeling tool has been developed to evaluate the value of SunGard Managed Services. It is designed…
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Venda’s hosted e-commerce drives ROI
Companies achieve a positive ROI from Venda by reducing the ongoing costs of supporting e-commerce while increasing the…
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ROI Case Study: Kronos Workforce Central
By implementing Kronos Workforce Central, Sunrise Growers improved their workforce management capabilities. The system has enabled the company…
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Mozilla Firefox – Does free ensure ROI
As a 1.0 release Firefox is a good effort that offers a range of useful features. Not yet…
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PalmOne Tungsten T5 – Assessing the ROI
PalmOne’s latest handheld, the Tungsten T5, delivers a number of advantages that make it worth a look for…
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Contextware OS – Working Knowledge Management
The Contextware OS enables managers to capture business information in processes in context so others can be successful…
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Blazent adds intelligence to IT
Blazent can enable managers to better track, manage, and negotiate IT costs and assets while increasing IT staff…
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Nucleus Top Ten Predictions for 2005
As we ring in the new year, Nucleus predicts pricing models, integration, and consolidation will be key moves…
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Oracle emphasizes BI
At its OpenWorld user conference, Oracle announced a revamped business intelligence platform that heralds the company’s plans to…