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ROI Case Study: ePeople
The company deployed ePeople to better track, record, and manage customer support calls. By integrating ePeople with Siebel, the company has increased the productivity of…
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Cognos Forum 2004: A call for standardization
Cognos’s 2004 customer conference reaffirmed the vendor’s strategic intent: domination of BI and planning infrastructures. customers should use ROI as the basis for determining whether…
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ROI Case Study: SAP R/3
The Seattle Public School District replaced its paper-based procurement system with an online procurement system developed with SAP. The new system has enabled the district…
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ROI Case Study: NetPro
By implementing NetPro’s DirectoryAnalyzer, the network engineering group at the Los Alamos National Laboratory was able to drastically reduce the time and costs associated with…
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SAM helps marketing and sales play nicely together
The SAVO Group’s Sales Asset Manager enables sales and marketing teams to coordinate, develop, and build targeted collateral, increasing consistency and quality in the marketing…
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ROI Case Study: Project Arena
ILeo chose Project Arena as its hosted software solution for project and resource management. The company has recouped its investment by increasing revenues per employee…
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Spam – the serial ROI killer
The costs of spam show no signs of abating. Nucleus Research found that users are receiving more than twice as much spam as they did…
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ROI Case Study: Microsoft CRM
AAA Mortgage deployed Microsoft Business Solutions CRM to enable loan officers to provide quotes to customers in real time, design sophisticated marketing campaigns, and increase…
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ROI Case Study: BEA WebLogic Portal
Using BEA WebLogic Portal to create and maintain an employee portal is enabling Vectren to reduce its development costs and improve information access to its…
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Getting more from content management
Taking a closer look at user activities and the type of content delivered on your portal, collaborative environment, or content management system can help you…
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Messaging war enters a brief stalemate
When it comes to groupware, companies are hesitant to change the status quo; none of the Lotus Notes and Microsoft Exchange customers Nucleus interviewed had…
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ROI Case Study: Workshare
Baker & McKenzie deployed Workshare 3 to improve its collaboration process for the creation, review, and distribution of legal documents for its clients.
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The real ROI from Oracle E-Business Suite
Improved financial management, increased productivity, and reduced IT costs enabled 65 percent of Oracle E-Business Suite applications customers to achieve a positive return on investment…
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Zilliant price optimization solution
Price optimization software provides a framework that organizations can employ to analyze their pricing policies and develop new strategies for identifying additional margin opportunities.
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Kronos Workforce Central ROI modeling tool
This financial modeling tool has been developed to evaluate the value of Kronos Workforce Central. It is designed to help you build a business case…
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Vendor ROI Scorecard
The Nucleus Vendor ROI Score rates vendors on their real-world ability to deliver positive ROI to customers. The vendor is evaluated on five key factors:…
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Kronos Workforce Central ROI report
Kronos Workforce Central enables companies to reduce payroll error, reduce human resources management time and cost, and increase employee productivity by providing a centralized system…
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BusinessObjects releases Data Integrator 6.5
BusinessObjects is seeking further distinction in the business intelligence marketplace by promoting the gaining strength of its data integration product. Data Integrator 6.5 will drive…
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ROI Case Study: Kronos iSeries
A health provider deployed Kronos iSeries Central in a phased manner to replace disconnected and manual timekeeping systems with a single, centralized solution – lowering…
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ROI Case Study: Sybase IQ
Yapi Kredi Bank is improving the accessibility of its customer data while also lowering its data storage costs with Sybase IQ. With the new system…
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MicroStrategy Office promises convenience; few ROI opportunities
Because MicroStrategy already supports embedded data in Microsoft Excel, it is unclear how much additional value will come from MicroStrategy Office, a solution promoted mainly…
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ROI Case Study: Manugistics
Coca-Cola Bottling Company Consolidated has been able to lower its inventory costs while adding more than 100 new products to its delivery system with Manugistics.
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CRM Planning – keys for project success
Whether you’re updating, upgrading, jump-starting, or restarting your CRM efforts, some basic steps will help keep you on the path to a positive ROI.
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More enlightened systems – IBM buys Candle
IBM’s announcement of the Candle Acquisition brings more development, management, and monitoring tools closer into the IBM fold – and should give customers an easier…
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Verizon MNS financial modeling tool
This financial modeling tool has been developed to evaluate the value of Verizon MNS. It is designed to help you build a business case and…
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Five points to consider in your RFID project plan
As RFID wends its way towards mainstream adoption, lessons learned from early adopters provide guidance for improving the ROI on RFID implementations.
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Where to look for ROI in Hyperion’s BI platform
For companies fitting the right profile, there are concrete benefits to upgrading to new components in the Hyperion business intelligence platform. A number of key…
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Indirect benefits – the invisible ROI drivers
Nucleus case studies reveal that, on average, indirect benefits account for half of technology ROI. Clearly, every organization attempting to calculate ROI from a proposed…
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ROI Case Study: Episys
Implementing an Episys solution to support mobile point-of-sales transactions has allowed Woolworths to provide a consistently high level of service at its stores at all…
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Verizon Managed Network Solutions ROI Report
Turning to a service provider for network management can enable companies to reduce IT costs while improving network performance. Verizon Managed Network Solutions enable them…
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ROI Case Study: Microsoft SQL Server 2000
Gulf DTH, Showtime used Microsoft SQL Server 2000 to build a business intelligence system that provides its employees with more accurate data on its customers….
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Saba releases new version of e-learning analytics
Saba customers seeking to investigate the second-tier benefits from e-learning should consider an investment in Saba Analytics 2.1 because it could help them focus on…
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Make versus buy – evaluating time and attendance systems
Implementing an enterprise time and attendance system can provide significant returns that lower labor costs. One of the keys to a successful deployment is to…
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ROI Case Study: PTC Windchill PDMLink
Faced with an inefficient paper-based change management process, Plug Power implemented PTC’s Windchill PDMLink system, which increased design staff productivity and allowed for the reassignment…
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Waiting for the Rebound: 2004 IT Budgets in a Holding Pattern
IT spending will remain at 2003 levels for most companies, and even those that are planning to invest more in IT won’t be increasing their…
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Peoplesoft strives to be a better host
PeopleSoft is providing new hosting solutions and services to the midmarket. Structured like its enterprise hosting service that has been in place for several years,…
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Vignette to acquire TOWER Technology
Vignette addresses a clear need for document and records management functionality with its TOWER Technology purchase. Once TOWER’s solutions are integrated into Vignette’s product line,…
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The Real ROI from Progress Software
The Progress Software database, combined with Progress’s OpenEdge platform, helps ISVs deliver positive returns for their customers and also helps end users reach a positive…
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Business objects introduces Crystal Version 8
If customers strategically target the full range of development, administration, and end-user benefits achievable from Crystal 10, they are likely to achieve an ROI from…
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How companies will pick CPM in 2004
In 2004, companies will grade CPM solutions based on a suite’s ability to provide integration among modules, strong enterprise reporting, advanced planning capabilities, OLAP, and…
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webMethods Expands Its Product Line
Recent acquisitions have moved webMethods from a traditional integration vendor to a standards-based Web services provider. As part of the continually evolving stream of choices…
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ROI Case Study: Novell ZENworks
Queensland Transport implemented Novell ZENworks to automate desktop and patch management for more than 3000 desktops. The organization achieved a full payback on its investment…