BROWSE ALL RESEARCH
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The real ROI from Manhattan Associates
Nucleus found that 67 percent of Manhattan Associates customers interviewed had achieved a positive ROI from their deployments after having used the solution for an…
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Spam: the silent ROI killer
Nucleus Research found that in 2003 spam will cost the average organization 1.4 percent of employee productivity, or $874 per year per employee.
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The Real ROI from Manhattan Associates (ES)
Independent research conducted by Nucleus found that 67 percent of Manhattan Associates customers interviewed had achieved a positive ROI from their deployments. A combination of…
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ROI Case Study: Advanced Realty
Amerex deployed a collaboration tool based on Advanced Reality’s Presence-AR Adapter for Excel to provide its brokers with quick access to up-to-date pricing information for…
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ROI Case Study: Keller Systems International
To accommodate rapid growth, Battery-Biz deployed a SQL-based ERP system from Keller Systems International and integrated it with external shippers and payment services. Not only…
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ROI Case Study: Brio
Toyota used Brio to track and analyze the movement of more than 1 million vehicles annually and to support reporting and analysis among freight analysts….
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ROI Case Study: Centra
Wachovia deployed a virtual classroom to reduce training costs while increasing learner interaction.
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Avoiding spills on the Oracle PeopleSoft JD Edwards merger
Merging PeopleSoft and J.D.Edwards would have a mixed impact on customers: It could help reduce the cost of integrating their respective solutions, but efforts to…
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ROI Case Study: RightNow eService Center
Rapid growth threatened to drive up costs in nanoCom’s customer service center. Deploying RightNow Technologies’ searchable, online FAQ solution has deflected thousands of phone calls…
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ROI Case Study: NetPro Directory Analyzer
A network of 100-plus sites, each with its own domain controller, created unmanageable burdens for the lone Active Directory specialist at the Delaware Center for…
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Microsoft Exchange Server 2003 ROI report
Microsoft Exchange 2003 delivers new features that promise to reduce server utilization, lessen administrative burdens, and facilitate remote access. The final impact of Exchange 2003…
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Microsoft Exchange Server 2003 ROI modeling tool
This financial modeling tool has been developed to evaluate the value of Microsoft Exchange Server. It is designed to help you build a business case…
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ROI Case Study: Hummingbird
Public Service Company of New Mexico used the Hummingbird Document Management system to improve access to content in various libraries. The company has achieved a…
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Microsoft CRM ROI report
Organizations can use Microsoft Business Solutions CRM (Microsoft CRM) to improve the performance of sales and customer service teams and to simplify the management of…
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Microsoft CRM ROI modeling tool
This financial modeling tool has been developed to evaluate the value of Microsoft CRM. It is designed to help you build a business case and…
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The real ROI from ATG
Fifty-three percent of ATG customers interviewed did not believe that thy had achieved a positive ROI from their deployment of the vendor’s e-commerce platform. Consulting…
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ROI Case Study: PeopleSoft Portal Solutions
Young America deployed a PeopleSoft portal solution to improve communication with home-based contractors, reducing a 1200-call-per-month burden on the Operations Support Center and streamlining a…
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Benchmark Study – Storage Management
New storage architectures and improve storage management software give data storage owners three basic avenues to bottom-line benefits: they can reduce storage capacity purchases, reduce…
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M-Tech’s ROI – Solving the corporate IT identity crisis
M-Tech’s software for password synchronization and centralized user access management takes on small, well-defined problems to deliver ROI. Organizations looking to reduce costs in IT…
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Siebel’s plan to pare down CRM – is less more?
By paring down its base CRM product, Siebel would help reduce implementation costs for users with basic needs. But this doesn’t mean that users will…
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ROI Case Study: Microsoft Pocket PC
Using the Microsoft Pocket PC platform to upgrade its order-taking system enabled Wagamama to increase wait staff productivity while improving the customer experience and reducing…
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i2 Six might address some ROI challenges
The improved integration capabilities and Web services architecture of i2 Six could help future adopters of the software avoid some common pitfalls that have prevented…
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Business Intelligence for the masses – PowerAnalyzer
PowerAnalyzer’s workflow technology and Excel-based browser interfaces can boost user adoption and provide decision support to business workers with limited technical skills. However, companies need…
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Esker Software – automating data delivery
A modest investment in a data delivery technology such as Esker could go a long way in terms of extracting additional returns from a company’s…
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Few companies pass the financial metrics test
Nearly 60 percent of the companies Nucleus surveyed in the past year lacked standard financial metrics for evaluating technology acquisitions. Companies seeking to maximize the…
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IBM’s integration package holds a mixed bag
IBM has repackaged its business integration solution as a set of five modules, formally bringing acquisitions from Holosofx and CrossWorlds under the IBM banner. This…
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The real ROI from SAP
Fifty-seven percent of SAP customers interviewed did not believe that they had achieved a positive ROI, after having used their SAP applications for an average…
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ROI Case Study: Elance
Texas Instruments achieved a positive ROI from its Elance solution deployment by reducing maverick spending and improving payment terms while streamlining its contractor procurement process.
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ROI Case Study: Microsoft BI
Superior Propane used the Microsoft business intelligence platform to rapidly develop a cost-effective reporting tool and data mart for replacing numerous legacy systems. The company…
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ROI Case Study: EMC Control Center
By deploying EMC’s ControlCenter software, including StorageScope, during a broader storage consolidation effort, Florida Power & Light’s trading divisions have been able to grow to…
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ROI Evaluation Report: Microsoft SQL Server 2000
Microsoft SQL Server 2000’s tight integration with Windows Server, automated self tuning and management tool, and the wide availability of developers and compatible business applications…
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MicroStrategy Introduces Report Services
MicroStrategy’s Report Services release will increase the appeal of MicroStrategy 7i as a BI suite with integrated analytics and reporting. Existing MicroStrategy customers are the…
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Microsoft Business Intelligence ROI modeling tool
This financial modeling tool has been developed to evaluate the value of Microsoft Business Intelligence. It is designed to help you build a business case…
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OneSource Business Browser ROI modeling tool
This financial modeling tool has been developed to evaluate the value of OneSource Business Browser. It is designed to help you build a business case…
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Spirian – Enabling rapid ROI from software upgrades
Large companies facing constant migration needs can accelerate the realization of returns from their IT upgrades by using Spirian’s Deployability and Manageability applications. Those organizations…
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ROI Report: Novell GroupWise
GroupWise remains a competitively priced groupware application, and Novell’s recent improvements to its administrative features and reliability keep ongoing support costs lower than those for…
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The Real ROI from Manugistics
Independent research conducted by Nucleus showed that 80 percent of Manugistics customers had achieved a positive ROI from Manugistics in an average payback period of…
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ROI Case Study: Hummingbird RM
Using Hummingbird RM to replace time-intensive records management processes, Guidant Corporation reduced personnel costs and communication costs and increased employee productivity for both records administration…
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UpShot Takes on Multiple Processes, Multiplies Returns
With the release of its MultiProcess Management solution, UpShot takes down one of the last barriers that have kept companies from giving online CRM a…
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Salesforce.com hits a small moving target with Avantgo
Online CRM provider Salesforce.com is partnering with AvantGo to deliver constant support to mobile sales professionals. Although the joint offering won’t suit the needs of…
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