The Research

Our collection of independent and objective technology research is designed to help you make smarter, data-driven decisions.

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ROI Case Studies

An ROI case study is a thorough examination of the actual benefits a customer achieved from a technology deployment.

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The Nucleus Research Technology Value Matrix is concise assessment of the operational value a solution delivers.

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  • ROI Case Studies B23

    ROI Case Study: Oracle 9iAS Portal

    Amersham’s goal in deploying Oracle’s 9iAS was in building a portal to improve communication and collaboration across groups. Although greater HTML flexibility and more available…

  • Research B20

    ROI Quick Reference Guide

    Following a structured approach to measuring return on investment assures consistent calculations. Using the tips in this quick guide, you can effectively measure the real…

  • ROI Case Studies B21

    ROI Case Study: eRoom Technology

    Hewlett-Packard gained a high return from its investment in eRoom Technology because improved collaboration with its partners enabled it to directly reduce inventory costs while…

  • Research B2

    Natural Language: A look at Electric Knowledge

    As internal Web sites grow in size, the benefits of an effective natural language interface to these repositories increases. Natural language applications exist today, but…

  • Research B13

    Novel GroupWise ROI report

    GroupWise remains a competitively-priced groupware application with much lower ongoing administrative costs than most competitors. GroupWise 6 adds administrative improvements to further reduce ongoing support…

  • ROI Case Studies B14f

    ROI Case Study: Accelio Integrate – French

    La solution Accelio va presenter un ROI positif pour la SNCF grace a la reduction des coutes des anciens dystems et l’amelioration des processus internes.

  • ROI Tools B13w

    Novell GroupWise ROI modeling tool

    This financial modeling tool has been developed to evaluate the value of Novell GroupWise. It is designed to help you build a business case and…

  • ROI Case Studies B12

    ROI Case Study: webMethods

  • Research B11

    The potential value of Novell iFolder

    Provided licensing costs are low, companies with a high share of productivity-focused road warriors should recognize a significant return on investment from iFolder.

  • ROI Case Studies B14

    ROI Case Study: Accelio Integrate

    The Accelio Solution will provide a positive ROI for the SNCF because of significant reduction of costs for maintenance of legacy proprietary systems and improvement…

  • Research B4

    The Future of Lotus Notes

    The honeymoon is over. As Lotus becomes integrated into the IBM business model, Notes customers are likely to suffer. Now is a good time for…

  • Research B5

    Picking a Portal

    Portal technology can help organizations gain significant returns from improved information organization and access, increased worker productivity, and improved task and project management. However, they…

  • Research A28

    A look at the year 2000

    Back to basics: the horror story IT investments of the year 2000 shed light on key opportunities and challenges in the new millennium.

  • ROI Tools A26w

    Microsoft SharePoint ROI modeling tool

    This financial modeling tool has been developed to evaluate the value of Microsoft SharePoint Portal Server. It is designed to help you build a business…

  • Research A3

    Open Text Livelink ROI report

    By improving strategic and tactical collaboration, task and process management, and information organization and access, organizations moving from messaging to a more advanced groupsware environment…

  • Research A26

    Microsoft SharePoint ROI report

    Opportunities for a positive return from the Microsoft SharePoint Portal Server are found in increased productivity of employees through improved information access and reduction of…

  • Research B1

    A first Look: Microsoft Office XP

    Office XP offers a number of improvements over Office 2000, but the bottom-line impact from changes in productivity may be slight. Office XP is better…

  • Research B1

    A first look: Microsoft Office 10 Beta 2

    Office 10 offers a number of improvements over Office 2000, but the bottom-line impact from changes in productivity may be slight. Office 10 is better…

  • ROI Tools A26wf

    Microsoft SharePoint ROI modeling tool – French

    This financial modeling tool has been developed to evaluate the value of Microsoft SharePoint Portal Server. It is designed to help you build a business…

  • Research A5

    The Value of ASP Services

    Organizations can recognize benefits from ASP solutions in a number of areas, including reduced cost and time for pilot projects and reduction of the payback…

  • Research A26f

    Microsoft SharePoint ROI report – French

    Le retour sur investissement potentiel resultant de la mise en oeuvre de Microsoft SharePoint Portal server se situent d’une part dans l’augmentation de la productivite…

  • Research A6

    Maximizing the benefits of E-commerce

    For most companies, business-to-business commerce involves a long pre-transaction process before a contract is signed. Tools that shorten the sales process are often more beneficial…

  • Research A7

    Application Service Providers ROI Report

    There are many ways companies can derive benefits from ASP solutions. Nucleus experience has found that ASPs can help companies reduce deployment time, thus shortening…

  • Research A27

    icomXpress ROI report

    Improving process management can help companies to reduce administrative costs and improve their relationships with partners and customers. Many existing applications provide basic tools for…

  • Research A4

    Human Factors Impact Application Value

    Human factors can influence up to half the total potential value to be derived from a collaborative application. To maximize this value, organizations must devote…

  • ROI Tools A7w

    Application Hosting Services ROI modeling tool

    This financial modeling tool has been developed to evaluate the value of Application Hosting Services. It is designed to help you build a business case…

  • ROI Tools A27w

    icomXpress ROI modeling tool

    This financial modeling tool has been developed to evaluate the value of icomXpress. It is designed to help you build a business case and support…

  • ROI Tools A3w

    Open Text Livelink ROI modeling tool

    This financial modeling tool has been developed to evaluate the value of Open Text Livelink. It is designed to help you build a business case…

  • Research A25

    Leveraging the value of XML

    A number of different applications are beginning to integrate extensible markup language (XML) to support different functions. Companies should evaluate potential XML-based application on their…

  • Research A24

    Zaplets: a better form of tactical collaboration?

    There’s a new solution to the tactical collaboration problem and, used carefully, e-mail centric zaplets offer the potential for a dramatic increase in worker productivity…

  • Research A23

    Business Threads: Component process management

    Traditional process management applications are monolithic in nature but a big change may be on the horizon. Business Threads believes the future of process management…

  • Research A22

    Groove Networks: Is peer-to-peer business ready?

    Today, peer-to-peer is more marketing hype looking for a problem to solve than a real solution that provides positive value. It’s likely the strong points…

  • Research A11

    Managing Risk and Flexibility: A look at payback period

    The payback period of an application is an important indicator of risk. The shorter the payback, the less likelihood that new technology will make your…

  • Research A10

    Maximizing ROI from data mining

    Data mining can help organizations to uncover patterns and trends in their customer, product, or other data, to drive improved customer relations, fraud detection, and…

  • Research A10

    Maximizing Potential Return on Investment

    Breadth and repeatability are the key points to remember when deploying or upgrading an application. Help a lot of people many times, and you increase…

  • Research A1

    Lotus announces new pricing bundles for Domino

    New product bundles represent significant cost savings for some Lotus customers, but may not be the best value for all customer needs. Customers considering two…

  • Research A21

    The strengths and weaknesses of TCO

    TCO provides an understanding of future costs that may not be apparent when an item is initially purchased. However, the metric focuses only on cost…

  • Research A20

    The Evolution of CRM

    Managing static processes and information is only the first step in an effective CRM strategy. Companies should look to tactical collaboration tool and agent technology…

  • ROI Case Studies A19

    ROI Case Study: Microsoft Exchange 2000

    Investment in Windows, careful planning, and teamwork between J.D. Edwards’s Exchange 2000 and Windows 2000 support teams were critical to the success of its rollout…

  • Research A18

    Knowledge management update: a look at Autonomy

    To assure the success of a knowledge management initiative, focus the tools that increase the productivity of the employee rather than gather information for the…

  • Research A17

    Microsoft Exchange ROI report

    Exchange 2000 is not a revolutionary new groupware solution; rather, it is targeted at fixing the reliability and administrative issues of previous versions of Exchange…

  • ROI Tools A17w

    Microsoft Exchange ROI modeling tool

    This financial modeling tool has been developed to evaluate the value of Microsoft Exchange Server. It is designed to help you build a business case…

  • ROI Case Studies A16

    Case Profile: Collaboration

    In a distributed organization such as a franchise, the communication and collaborative problem solving between members can be just as valuable as the top-down communication…

  • Research A15

    Siebel Announces eBusiness 2000 MidMarket Edition

    Siebel’s eBusiness Mid-Market Edition is a comprehensive package that brings the organizational and structural power of Siebel’s software to the small and medium business. It…

  • Research A12

    PeopleSoft announces PeopleSoft 8

    PeopleSoft’s announcement mirrors the announcements of many other vendors considering E-enabling of traditional enterprise applications. Although this is a necessary step for ERP, the long…

  • Research A9

    Centrinity announces unified messaging platform

    Unified messaging can enable organizations to improve competitiveness, reduce sales cycles, and increase customer satisfaction by coordinating communication streams for global and consistent filtering and…

  • Research A13

    Documentum Announces GMPharma

    Documentum’s partnership with PricewaterhouseCoopers provides a prepackaged content and document management solution for pharmaceutical companies. Potential users will find benefits in the templates and predevelop…

  • Research A14

    Centrinity FirstClass ROI report

    First-time groupware purchasers will find significant business vbenefits in FirstClass support for tactical and strategic collaboration, information organization, and information access. For those already familiar…

  • ROI Tools A14w

    Centrinity FirstClass ROI modeling tool

    This financial modeling tool has been developed to evaluate the value of Centrinity FirstClass. It is designed to help you build a business case and…

  • Research A8

    Microsoft announces pricing for Exchange 2000

    For Exchange 2000, Microsoft retains its server and client license (CAL) pricing model with slight increases in both CAL and server prices. Existing customers without…