Beneftifocus further enhances its listening skills with One Place 365

With its latest product update, Benefitfocus has announced another round of significant improvements to its exemplary solution. But the vendor’s attendant establishment of a website devoted to customer engagement and soliciting feedback is the more significant news. Sprawling regulations, especially those found in the Affordable Care Act (ACA), create unique challenges from user to user, and specialists in technology for benefits administration fare best by seeking input for product development from their user base.