CSC Technology Value Matrix 2023

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Modern solutions for content services and collaboration (CSC) remain a crucial element of maximizing efficiency across processes, departments, teams, and users regardless of physical location. As the prevalence of such systems grows, the CSC market continues to experience consolidation. Leaders in the space seek to redefine the standard for enterprise content management with increased investment in capabilities such as automation, collaboration, and artificial intelligence. Vendors looking to differentiate themselves must continue to invest in these emerging areas in a way that delivers applicable value, either through acquisition or native product development.

For a detailed description of the Value Matrix methodology: Understanding the Value Matrix

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