Cybershift ROI Case Study: NYC Department of Education
2011 ROI AWARD WINNER!
Nucleus Research examined the use of CyberShift Workforce Management 3G at the New York City Department of Education (DOE). Staff members record daily work times as well as paid time off such as vacation and sick time using the interactive voice response (IVR) system. Analysts found the organization significantly reduced payroll error by eliminating paid time off inaccuracies while improving payroll administration and reducing leave liability concerns.
ROI: 3478%
Payback: 1.5 weeks
Average annual benefit: $8,815,578
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