DocStar ROI case study: Utilities

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A utility cooperative achieved an 80 percent ROI upon implementing DocStar and recovered its investment in the technology less than a year and a half after deployment. Previously relying on a legacy document management system and a substantial amount of manual, paper-based processes, the organization selected DocStar to automate processes across its accounts payable, procurement, and customer service departments. Nucleus found that with the introduction of DocStar, the organization was able to retire more than $50,000 in legacy solution and paper costs, increase productivity by saving 1,500 hours annually across affected departments, and reallocate the work of one-half of a full-time equivalent, translating to savings of more than $22,000 per year.

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