Microsoft Dynamics CRM Online ROI case study: AvePoint

AvePoint deployed Microsoft Dynamics CRM Online to integrate its customer relationship management (CRM) solution with other elements of the Microsoft cloud technology stack. Nucleus found that AvePoint was able to implement Dynamics CRM Online quickly and leverage employee expertise to deliver its own CRM services to customers. AvePoint also reduced its annual software subscription costs without losing functionality relative to its prior CRM solution.

ROI: 41%
Payback: 2.7 years
Average annual benefit: $19,267

Date: June 30, 2016 | ROI Case Studies: Q121

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