ROI case study: Paycom at Delivery Service Partner

A Delivery Service Partner (DSP) for Amazon achieved a 205 percent ROI and a 1.6-year payback period upon extending its existing Paycom deployment with the vendor’s applicant tracking system (ATS), onboarding, WOTC and ACA compliance reporting tools. Having used Paycom for payroll and time and attendance since 2021, the organization relied on manual processes for other areas of HR, including onboarding and reporting. Upon expanding its Paycom footprint with the addition of targeted reporting capabilities and Paycom’s ATS, the DSP was able to take advantage of features that drove time savings and broader overall data visibility. For example, the organization was able to eliminate time spent on manual standard preboarding and onboarding processes, saving more than 85 percent of dedicated HR time. Additionally, access to targeted reporting capabilities saved time spent on its annual HR audit by 88 percent, and access to overtime reporting led to incremental annual reductions of 40 percent and 79 percent in associated overtime costs.