Supply chain agility index 2024

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Nucleus surveyed over 1,700 supply chain management (SCM) leaders across the United States, UK & Ireland, and APAC to evaluate current technology spending behaviors and anticipated future investments. More than half of respondents are utilizing artificial intelligence (AI), automation, or machine learning (ML) for at least one supply chain management (SCM) application. Among those not currently using these technologies, 59 percent are considering adoption within the next two years. As high-growth organizations (defined by a revenue growth of 20 percent or more over the past three years) continue to demonstrate the productivity benefits of generative AI and automation, it is expected that common concerns—including end-user knowledge gaps, potential job displacement, and security and compliance issues—will decrease. This trend is expected to foster broader acceptance and integration of these technologies, enhancing operational efficiencies and strategic capabilities across industries.

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