The ongoing value of CPM and how AI is shaping its future

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Nucleus finds that investment in Corporate Performance Management (CPM) continues to rise, supported by returns of $2.15 for every dollar spent. More than 70 percent of organizations report achieving positive ROI within the first year, and more than 60 percent rank CPM among their top three most critical SaaS systems. As generative AI capabilities expand across the SaaS landscape, organizations have an opportunity to extend value by investing in solutions that focus on practical, finance-oriented use cases. To explore where AI adds the most value, Nucleus Research surveyed 237 CPM users, administrators, and decision-makers. Survey findings highlight three areas where AI can drive the most value in CPM systems: accelerating reporting tasks with first-draft variance commentary and visualization suggestions, reducing onboarding friction through in-platform guidance, and improving data integration workflows with plain-language logic and error detection. Organizations that prioritize transparency, explainability, and time-saving automation in these areas will be best positioned to improve adoption and realize positive value.

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