Using e-learning to support business goals: IBM MindSpan solutions

E-learning can be used to support cost reduction and improve performance in a number of areas, including internal development, new product introduction, channel development, and customer outreach. Successful companies will deploy e-learning solutions based on specific goals and quantifiable benefits, and will match e-learning technologies to the nature of the users, content, and training.

Date: July 1, 2001 | Research: B18

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