ROI Case Studies

An ROI case study is a thorough examination of the actual benefits a customer achieved from a technology deployment.

All case studies follow a consistent methodology designed to deliver an assessment of the direct and indirect benefits realized along with the financial results achieved. The studies accurately quantify ROI using the same financial rigor and approach taken by financial decision makers, ensuring credibility and giving the reader insight into the true value of the technology and the potential returns they may be able to achieve with their deployment.

How perfect does the ROI need to be

BROWSE CASE STUDIES

  • SAP HANA and Data Services ROI Case Study: SAP

    2013 ROI AWARD WINNER! SAP used HANA and SAP Data Services to build a customer data standardization and…

  • AirWatch ROI Case Study: Dowling Aaron

    2013 ROI AWARD WINNER! Nucleus Research examined the use of AirWatch to identify the benefits of deploying a…

  • Logi Analytics ROI Case Study: LSI

    2013 ROI AWARD WINNER! Nucleus Research examined the use of Logi Analytics to support bidding and contract analysis…

  • Acumatica ROI Case Study: P’Kolino

    P’Kolino deployed Acumatica to automate its business processes, improve inventory planning, and improve customer service efficiency. Nucleus found…

  • Salesforce.com ROI Case Study: HD Supply

    2013 ROI AWARD WINNER! HD Supply Facilities Maintenance deployed the Salesforce.com Sales Cloud to support its growing sales…

  • IBM ROI Case Study: Compass for Success

    Nucleus Research examined the use of IBM Business Analytics to support analytical needs for school boards in Ontario….

  • Pentaho ROI Case Study: Strato AG

    2013 ROI AWARD WINNER! Nucleus Research examined the use of Pentaho Business Intelligence at STRATO to support the…

  • Intacct ROI Case Study: Renal Ventures

    Renal Ventures selected Intacct to streamline its financial processes and improve business reporting across its network of more…

  • Epicor ROI Case Study: Cornells Hardware

    2013 ROI AWARD WINNER! Cornell’s True Value Hardware deployed Epicor’s Pricing Planner and Inventory Planner to better forecast…

  • Intacct ROI Case Study: Canto

    To sustain its growth, Canto needed to consolidate its financial data, integrate its financial applications with its CRM…

  • IQMS ROI Case Study: Mar-Bal

    Mar-Bal deployed EnterpriseIQ from IQMS to automate its business processes, help its accountant’s process more transactions, create an…

  • Salesforce.com Benefit Case Study: Plantronics

    Plantronics implemented the Salesforce.com Service Cloud to standardize all its CRM activities including e-mail, chat, and self-service support…

  • IBM ROI Case Study: Santam Insurance

    Nucleus Research examined the use of IBM SPSS at Santam Insurance to measure the benefits of predictive analytics….

  • BMC ROI Case Study: Duke Energy

    Duke Energy deployed BMC FootPrints to manage all its network assets and systems that run and support the…

  • Salesforce.com ROI Case Study: Enterasys

    Enterasys used Salesforce.com and the Force.com platform to build a global service management application to track products and…

  • Delfigo Benefit Case Study: Elliot Health System

    Elliot Health System deployed Delfigo DSGateway to support remote access security with Citrix Web Interface that was easier…

  • IBM ROI Case Study: City of South Bend, ID

    The city of South Bend, Indiana, used IBM Intelligent Operations Center to improve its water management. Nucleus found…

  • LogiXML ROI Case Study: Anonymous Real Estate Firm

    An anonymous real estate firm needed to improve the management of its voucher inventory used to drive marketing…

  • Blackline ROI Case Study: Australian Steel Supplier

    An anonymous steel supplier deployed BlackLine Systems to automate its account reconciliation and certification processes. Nucleus analysts found…

  • IBM ROI Case Study: City of Lancaster, CA

    2013 ROI AWARD WINNER! The City of Lancaster, California needed to gain greater visibility into where Part I…

  • IBM ROI Case Study: Cisco

    Cisco’s consumer division used the IBM Accelerated Value Program to support its consumer-facing Web site. Nucleus found the…

  • Board ROI Case Study: Marketing General

    Marketing General used Board to personalize data for clients and improve employee access to current performance. Nucleus found…

  • LogiXML ROI Case Study: Baker Tilly

    Baker Tilly Revas (Results and Value Added Service) needed to provide their clients’ financial teams with more interactive…

  • Intacct ROI Case Study: TOA Technologies

    2013 ROI AWARD WINNER! TOA Technologies deployed Intacct to automate its business processes, help its accountants process more…

  • Intacct ROI Case Study: The Great Books Foundation

    The Great Books Foundation deployed Intacct to replace an aging proprietary accounting package and integrated it with its…

  • Quest Foglight ROI Case Study: Anonymous Retailer

    After an initial successful pilot, a retailer expanded and upgraded its Quest Foglight deployment to provide better visibility…

  • MarkLogic ROI Case Study: CQ Roll Call

    CQ Roll Call needed to accelerate updates of the comprehensive information database associated with CQ.com and maintain its…

  • Microsoft ROI Case Study: Ignite Social Media

    Ignite Social Media moved from a traditional on-premise Microsoft Exchange and Office environment to Microsoft Office 365. Nucleus…

  • IBM ROI Case Study: Redcats

    Moving from SAS predictive analytics to IBM SPSS enabled Redcats to execute on its big data investment to…

  • Infor ROI Case Study: Herman Miller

    2012 ROI AWARD WINNER! Herman Miller used Infor10 ERP Business as the platform to build its new point-of-sale…

  • LogiXML ROI Case Study: Islington Council

    2012 ROI AWARD WINNER! Nucleus Research examined the use of LogiXML by Islington Council to identify the benefits…

  • BMC ROI Case Study: Lumen21

    2012 ROI AWARD WINNER! Lumen21, a technology managed services provider, faced rapidly increasing costs to manage and configure…

  • Pentaho ROI Case Study: StoneGate

    2012 ROI AWARD WINNER! StoneGate created a labor and overtime tracking tool using Pentaho Business Analytics to track…

  • Saba ROI Case Study: IRS

    2012 ROI AWARD WINNER! The Internal Revenue Service (IRS) upgraded its Saba Meeting license to an enterprise agreement…

  • Internap ROI Case Study: Jolokia Networks

    2012 ROI AWARD WINNER! Nucleus Research examined Jolokia Networks’s use of Internap IT infrastructure services to provide high-performance…

  • Microsoft ROI Case Study: Specialists On Call

    2012 ROI AWARD WINNER! Specialists On Call (SOC) moved from Salesforce.com to Microsoft Dynamics CRM Online to support…

  • Microsoft ROI Case Study: Carolina Realty Group

    2012 ROI AWARD WINNER! Carolina Realty Group moved all its messaging, content management, and lead management to Office…

  • Digitech ROI Case Study: The Outsource Group

    The Outsource Group (TOG) used Digitech Systems ImageSilo to automate the capture and routing of its medical claims…

  • Quest ROI Case Study: Imperial College London

    Imperial College London deployed Quest Foglight to manage the performance of its applications, databases, and services and reduce…

  • Digitech ROI Case Study: Mental Health Center of Denver

    2012 ROI AWARD WINNER! The Mental Health Center of Denver upgraded its legacy imaging solution to Digitech Systems…

  • Elsevier Benefit Case Study: Anonymous Manufacturer

    An automobile component developer and manufacturer adopted Elsevier illumin8 to support its automotive innovation research and development efforts….

  • Demandware Benefit Case Study: Columbia

    Columbia deployed Demandware Commerce to help build its brands and benefit its customers and business partners around the…

  • IBM ROI Case Study: Accelrys

    Nucleus Research examined the use of Cognos Express Xcelerator to identify the benefits of extending a partial analytics…

  • Elsevier ROI Case Study: Anonymous Manufacturer

    An automobile component developer adopted Elsevier illumin8 to support its technology research and development efforts. Nucleus found using…

  • PeopleMatter ROI Case Study: Parker’s Convenience Stores

    2012 ROI AWARD WINNER! Parker’s Convenience Stores adopted PeopleMatter technology to improve its hiring practices and documentation of…

  • PeopleMatter ROI Case Study: Boloco

    Boloco adopted PeopleMatter technology to improve its evaluation of potential new hires and eliminate paperwork in its HR…

  • Datawatch Benefit Case Study: StonehamBank

    StonehamBank uses Datawatch Monarch Report Analytics to extract and combine data from its customer information system and other…

  • IBM Benefit Case Study: Museum of Modern Art

    The Museum of Modern Art recently used IBM WebSphere Cast Iron Cloud integration to integrate its Salesforce.com deployment…

  • Salesforce.com ROI Case Study: Kimberly-Clark

    Kimberly-Clark deployed Salesforce.com to support a common CRM strategy across its Health Care and K-C Professional global operations….

  • Microsoft ROI Case Study: Naumac

    Naumac moved its contractors and consultants to Office 365 so they could have more professional and consistent tools…