ROI Case Studies

An ROI case study is a thorough examination of the actual benefits a customer achieved from a technology deployment.

All case studies follow a consistent methodology designed to deliver an assessment of the direct and indirect benefits realized along with the financial results achieved. The studies accurately quantify ROI using the same financial rigor and approach taken by financial decision makers, ensuring credibility and giving the reader insight into the true value of the technology and the potential returns they may be able to achieve with their deployment.

How perfect does the ROI need to be

BROWSE CASE STUDIES

  • Genesys ROI case study: Company Nurse

    Company Nurse deployed Genesys PureCloud to modernize its contact center and enable omnichannel capabilities. The project increased injury…

  • Sage Intacct ROI case study: Room to Read

    Room to Read implemented the Sage Intacct platform to modernize its financial management infrastructure. The organization completely rebuilt…

  • Deltek WorkBook ROI case study: Hotopp Associates

    Hotopp Associates deployed Deltek WorkBook to streamline and modernize its project management processes. The solution tied together project…

  • Sage Intacct ROI case study: Creative Dining Services

    Creative Dining Services deployed the Sage Intacct platform to modernize its accounting and resource allocation capabilities. The company…

  • FinancialForce ROI case study: Hyland Software

    Hyland Software deployed FinancialForce to modernize its professional services management capabilities. The company achieved time savings and increased…

  • Visier ROI case study: Experian

    Experian deployed Visier to modernize and update its people analytics capabilities. With all data in one place and…

  • Zoho One ROI case study: Purolite

    Purolite deployed the Zoho One platform to modernize its analytics, reporting, expense management, business processes, and sales capabilities….

  • Salesforce ROI case study: Food Delivery Company

    A food delivery company deployed Salesforce Service Cloud to complement its existing Sales Cloud implementation in order to…

  • Domo ROI case study: Konica Minolta

    Konica Minolta Healthcare Americas, Inc. (KM) deployed Domo in AeroRemote Insights, a cloud-based analytics solution for the medical…

  • Salesforce Einstein ROI case study: Zenconnect

    Zenconnect deployed Salesforce Sales Cloud, Service Cloud, Community Cloud, Field Service Lightning, and Einstein to replace a set…

  • Adaptive Insights ROI case study: American Student Assistance

    American Student Assistance (ASA) deployed the Adaptive Insights Business Planning Cloud to modernize its budgeting and planning capabilities….

  • Reflexis ROI case study: Retail and Pharmacy Company

    This retail and pharmacy corporation deployed the Reflexis platform to modernize and optimize its store scheduling. The organization…

  • Infor ROI case study: Financial Institution

    The financial centers group of a major financial institution deployed the Infor WFM platform to upgrade and modernize…

  • Vena Solutions ROI case study: Cumming Corporation

    Cumming Corporation deployed Vena Solutions to modernize its accounting and financial close capabilities. The firm was able to…

  • SyncHR ROI case study: Huffmaster

    Huffmaster deployed the SyncHR platform to move its payroll and benefits off a Professional Employer Organization (PEO) to…

  • Salesforce Marketing Cloud ROI case study: Piedmont Healthcare

    Piedmont Healthcare deployed Salesforce Marketing Cloud to modernize its communications with consumers and physicians, increasing the volume and…

  • Nearmap ROI case study: Massport

    The Massachusetts Port Authority (Massport) subscribed to Nearmap to modernize its use of aerial imaging services, improving access…

  • Blackbaud ROI case study: Fellowship Bible Church of Northwest Arkansas

    Fellowship Bible Church of Northwest Arkansas implemented Blackbaud Financial Edge NXT to refresh its accounting and budgeting processes. …

  • Salesforce ROI case study: Financial Institution

    A financial services firm upgraded Salesforce Marketing Cloud and integrated it with Salesforce Service Cloud to streamline its…

  • Ultimate UltiPro ROI case study – Tax Preparation Service

    This tax preparation service deployed Ultimate UltiPro to improve the onboarding, offboarding, and scheduling of their seasonal workforce….

  • Datawatch ROI case study: Pentagon Federal Credit Union

    Pentagon Federal Credit Union (PenFed) deployed the Datawatch Monarch platform to modernize its data management and analysis capabilities….

  • Host Analytics ROI case study: ACI Brands

    ACI Brands deployed Host Analytics to modernize its financial reporting and budgeting processes.  In addition to improving the…

  • QAD ROI case study: Imperial Tobacco

    Imperial Tobacco shifted its existing QAD production environment to the cloud rather than upgrading and refreshing its on-premises…

  • SAP S/4HANA ROI case study: Apparel Company

    A large apparel company deployed SAP S/4HANA as part of an enterprise-wide technology transformation that allows the company…

  • Salesforce Lightning ROI case study: Insurance Company

    The company deployed Salesforce Lightning to upgrade the functionality of its existing Sales Cloud deployment. It used Lightning…

  • SAP S/4HANA ROI case study: Centria

    Centria deployed SAP S/4HANA to unify its enterprise resource planning (ERP) solution landscape as well as simplify business…

  • Salesforce ROI case study: Atlantic Energy

    Atlantic Energy, a non-traditional small-to-medium-sized energy supplier, deployed Salesforce Service Cloud and Field Service Lightning to facilitate growth,…

  • Salesforce ROI case study: BCBSM

    Blue Cross Blue Shield of Michigan deployed Salesforce Marketing Cloud, Service Cloud, and Community Cloud to streamline and…

  • Salesforce ROI case study: Specialty Food Producer

    A specialty foods wholesaler deployed Demandware (since acquired by Salesforce and renamed Commerce Cloud) to enable future growth,…

  • Micro Focus Vertica ROI case study: Wandera

    Wandera deployed the Vertica analytics database management platform to replace an AWS Redshift legacy system and to improve…

  • Salesforce Financial Services Cloud ROI case study: Paducah Bank

    Paducah Bank deployed Salesforce Financial Services Cloud to standardize its sales process, centralize company information, and provide a…

  • Salesforce Quip ROI case study: Financial Services

    An anonymous global financial services and insurance company deployed the Salesforce Quip tool to replace a legacy system…

  • BlackLine ROI case study: SiriusXM

    A long-time BlackLine customer, SiriusXM recently deployed BlackLine’s automated journals capabilities to improve the efficiency of its accounting…

  • HighQ Benefit case study: Addleshaw Goddard LLC

    Addleshaw Goddard LLC (AG), an international corporate law firm, deployed HighQ’s collaborative cloud platform to improve productivity, security,…

  • Salesforce ROI case study: Superior Pool Spa and Leisure

    Superior Pool Spa and Leisure, Ltd., deployed Salesforce Field Service Lightning (FSL) to address challenges with organization, communication,…

  • Blackbaud ROI case study: StarCare Specialty Health System

    StarCare Specialty Health System deployed Blackbaud Financial Edge NXT to refresh its accounting software, replacing an aged, unsupported…

  • Prophix ROI case study: Lochmueller Group

    Lochmueller Group deployed Prophix to improve the efficiency and accuracy of its financial budgeting.  By leveraging the flexibility…

  • Salesforce ROI case study: VMWare

    VMWare Inc. (VMW) deployed Salesforce Pardot, Marketing Cloud, and Sales Cloud to facilitate a new business-to-business (B2B) marketing…

  • NexJ ROI case study: Anonymous

    A global financial services firm deployed NexJ to replace its aging Oracle Siebel applications, which were no longer…

  • Microsoft Dynamics 365 ROI case study: MacDonald-Miller Facility Solutions

    MacDonald-Miller Facility Solutions (MMFS) deployed an integrated solution of Microsoft Dynamics 365 with Azure IoT Hub to improve…

  • Bpm’online ROI case study: Hershey’s Ice Cream

    Hershey’s Ice Cream deployed Bpm’online to modernize its sales and account management practices and provide a consistent source…

  • Saba ROI case study: Sunrise Senior Living

    Shortcomings with the existing learning technology at Sunrise Senior Living complicated and slowed program administration, community management, and…

  • Adaptive Insights ROI case study: Creation Technologies

    Creation Technologies deployed Adaptive Insights to improve its financial reporting and forecasting. Moving from a legacy on-premise system…

  • Oracle Cloud HCM ROI case study: Shawnee State

    Shawnee State University deployed Oracle HCM to modernize its human capital management (HCM) and provide a consistent source…

  • SilkRoad Onboarding ROI case study: Accenture

    To replace an outdated, primarily manual workflow for onboarding new hires, Accenture implemented and deployed SilkRoad Onboarding. Through…

  • GoodData ROI case study: ServiceChannel

    2018 ROI AWARD WINNER! ServiceChannel, a facilities management software company, deployed GoodData to retire an ineffective legacy program…

  • GoodData ROI case study: Bypass

    Bypass embedded GoodData analytics onto its point-of-service (POS) platform to deliver back office management tools and real-time actionable…

  • DriveScale ROI case study: Clearsense

    Clearsense deployed DriveScale, Inc. to move from the public cloud and dedicated instances service to an on-premises private…

  • Salesforce ROI case study: ICS+

    2018 ROI AWARD WINNER! ICS+ deployed Salesforce Sales Cloud, Service Cloud, Community Cloud, Quip, and Inbox, to provide…

  • GoodData ROI case study: EmeraldCube Solutions

    2018 ROI AWARD WINNER! EmeraldCube deployed GoodData to provide business intelligence (BI) services to its customers through a…