ROI Case Studies

An ROI case study is a thorough examination of the actual benefits a customer achieved from a technology deployment.

All case studies follow a consistent methodology designed to deliver an assessment of the direct and indirect benefits realized along with the financial results achieved. The studies accurately quantify ROI using the same financial rigor and approach taken by financial decision makers, ensuring credibility and giving the reader insight into the true value of the technology and the potential returns they may be able to achieve with their deployment.

How perfect does the ROI need to be

BROWSE CASE STUDIES

  • Ultimate Software ROI case study: Wedbush Securities

    Wedbush Securities Inc. deployed Ultimate Software’s UltiPro solution to replace a manual payroll system that was inefficient and…

  • Ultimate UltiPro ROI case study: Anonymous Manufacturer

    Facing a costly upgrade of Infor technology for human capital management (HCM), a United States–headquartered global manufacturer replaced…

  • Salesforce Marketing Cloud ROI case study: Amplify

    2017 ROI AWARD WINNER! Amplify deployed Salesforce Marketing Cloud to replace a decentralized system with a cloud-based marketing…

  • Ceridian Dayforce benefit case study: Creative Solutions in Healthcare

    Creative Solutions in Healthcare deployed Ceridian Dayforce to replace an aging IT infrastructure and upgrade a manual time,…

  • SugarCRM ROI case study: Anonymous Courier

    A courier company deployed SugarCRM to replace manual processes and a home-grown customer relationship management (CRM) solution. Nucleus…

  • SugarCRM ROI case study: Anonymous Healthcare Firm

    A healthcare company deployed SugarCRM to replace manual customer relationship management (CRM) processes and drive future growth. Nucleus…

  • Ultimate Software Ultipro ROI case study: Concord Hospitality Enterprises

    Concord Hospitality Enterprises Company deployed Ultimate Software’s Ultipro to replace a legacy system and centralize payroll activities for…

  • OutSystems ROI case study: Ricoh (Singapore) Pte Ltd

    Ricoh (Singapore) Pte Ltd. deployed OutSystems to build critical business applications three times faster than on its previous…

  • OutSystems ROI case study: Worcestershire County Council

    Worcestershire County Council deployed OutSystems as part of its effort to reduce costs under tight budgetary constraints. Nucleus…

  • HPE Content Manager ROI case study: Anonymous

    A biopharmaceutical company eliminated a legacy content management system (CMS) and consolidated multiple document management and archiving systems…

  • BlackLine ROI case study: Acsension

    Ascension deployed BlackLine’s financials controls and automation platform to centralize and simplify its financial reconciliations. Nucleus found that…

  • Oracle ERP and HCM Cloud ROI case study: Anonymous Company

    A company managing engineering and infrastructure projects deployed Oracle ERP and HCM Cloud to centralize and streamline company…

  • Hubspot Marketing ROI case study: Accrosoft

    2017 ROI AWARD WINNER! Accrosoft deployed Hubspot Marketing to replace a disjointed system with a marketing automation solution…

  • GoodData ROI case study: Fourth

    Fourth deployed GoodData’s cloud platform to build its distributed analytics solution for customers in the hospitality industry. Nucleus…

  • HPE Data Protector ROI case study: Gardner Business Media

    Gardner Business Media eliminated an increasingly issue-prone backup solution and replaced it with Hewlett Packard Enterprise’s HPE Data…

  • Badgeville Channel Motivation ROI case study: CDW

    CDW deployed Badgeville Channel Motivation to provide motivation for sales performance through employee incentives, and produce analytics that…

  • bpmonline ROI case study: Namu Travel Group

    Namu Travel deployed Bpm’online to retire a proprietary, in-house CRM application that limited business expansion due to inefficiencies…

  • Microsoft Dynamics CRM ROI case study: Quark Software

    Quark Software Inc. deployed Microsoft Dynamics Customer Relationship Management (CRM) to deliver a unified, multi-channel, and knowledge-based platform…

  • Acumatica ROI case study: Ergoresearch

    Ergoresearch deployed Acumatica to replace multiple accounting systems and processes and establish a foundation for rapid growth. Nucleus…

  • Salesforce Community Cloud ROI case study: Stanley Healthcare

    Stanley Healthcare deployed Salesforce Community Cloud and Service Cloud to provide customers with self-service support. Nucleus found that…

  • Automation Anywhere ROI case study: Anonymous company

    A global communications company deployed Automation Anywhere to free up network resources and improve customer service. Nucleus found…

  • Ceridian Dayforce ROI case study: Global Brass and Copper

    To replace an older system for human capital management (HCM), Global Brass & Copper Holdings, Inc. (GBC) deployed…

  • Zendesk ROI case study: AdRoll

    2017 ROI AWARD WINNER! AdRoll deployed Zendesk to unify 13 individually siloed support channels into a centralized contact…

  • IBM Marketing Cloud ROI case study: Anonymous

    A retail food company deployed IBM Marketing Cloud (formerly Silverpop) application to expand its e-mail and marketing efforts,…

  • VAI S2K Enterprise ROI case study: Imperial Bag and Paper

    Imperial Bag & Paper deployed VAI S2K Enterprise in order to accommodate the fusion of multiple acquisitions under…

  • IBM MobileFirst ROI case study: Bernhardt

    Bernhardt Furniture deployed an IBM MobileFirst solution to create an electronic showroom application that eliminated paper-based presentations, provided…

  • Microsoft Dynamics CRM Online ROI case study: Luck Stone

    Luck Stone turned to Microsoft Dynamics CRM Online to drive its transformation into a customer-inspired business. Nucleus found…

  • Microsoft Dynamics CRM Online ROI case study: TW Metals

    TW Metals deployed Microsoft Dynamics CRM Online to replace an aging Lotus Notes based application with a CRM…

  • Microsoft Dynamics CRM Online ROI case study: AvePoint

    AvePoint deployed Microsoft Dynamics CRM Online to integrate its customer relationship management (CRM) solution with other elements of…

  • Microsoft Dynamics CRM Online ROI case study: Network Contacts

    Network Contacts deployed Microsoft Dynamics CRM Online to streamline its service delivery and save money for its clients….

  • Microsoft Dynamics CRM ROI case study: Georgia State University

    Georgia State University deployed Microsoft Dynamics CRM to deliver an organized and automated, omnichannel client access solution with…

  • Hyland ROI case study: Wisconsin Physicians Service

    Wisconsin Physicians Service Insurance Corporation (WPS), a not-for-profit health insurer, deployed Hyland OnBase to alleviate inefficiencies in processing…

  • Ultimate Software UltiPro ROI case study: Nebraska Furniture Mart

    Nebraska Furniture Mart deployed Ultimate Software’s UltiPro to replace an inefficient, legacy solution from ADP for human capital…

  • Interactive Intelligence ROI case study: EMS

    2016 ROI AWARD WINNER! EMS Inc. deployed Interactive Intelligence Communications as a Service (CaaS) to replace an existing…

  • Skillsoft ROI case study: Vectren Corporation

    Vectren Corporation, an energy holding company, was keen on being able to expand its use of Skillsoft. They…

  • IBM Customer Analytics ROI case study: Anonymous

    A retail food company deployed IBM Customer Analytics to modernize its Web infrastructure and gain better insights into…

  • Acumen Solutions ROI case study: government agency

    A federal agency engaged Acumen Solutions to implement a correspondence management system built on the Salesforce platform that…

  • Zendesk ROI case study: Trustpilot

    2016 ROI AWARD WINNER! Trustpilot deployed Zendesk to establish an international support desk that was scalable, could accommodate…

  • Manhattan Associates benefit case study: Pet Supplies Plus

    Pet Supplies Plus deployed Manhattan Associates’ Open Systems Inventory Optimization application to support inventory planning and replenishment for…

  • GoodData ROI case study: MediGain

    2016 ROI AWARD WINNER! MediGain deployed GoodData’s business intelligence (BI) software to increase analysis efficiency as the company…

  • Skillsoft ROI case study: Mercy Technology Services

    2016 ROI AWARD WINNER! Mercy Technology Services (MTS), the IT arm of a Midwest Catholic health care system,…

  • VAI S2K ROI case study: Black River Produce

    Black River Produce deployed VAI S2K Enterprise for Food with a voice warehouse picking system to transform the…

  • IBM Marketing Cloud ROI case study: Supply.com

    2016 ROI AWARD WINNER! Supply.com deployed IBM Marketing Cloud (formerly Silverpop) to enhance its digital marketing efforts. Nucleus…

  • IBM Commerce ROI case study: Beijer Byggmaterial AB

    2016 ROI AWARD WINNER! Beijer Byggmaterial AB deployed IBM WebSphere Commerce to create its e-commerce presence, with an…

  • Ultimate Software UltiPro ROI case study: Greenspoon Marder

    Greenspoon Marder deployed Ultimate Software’s UltiPro to replace a severely limited solution solely for payroll that combined outsourcing…

  • IBM Cognos BI ROI case study: Anonymous

    An anonymous airline deployed IBM Cognos Business Intelligence (BI) to expand reporting and analytics throughout the enterprise with…

  • FinancialForce HCM ROI case study: Ashoka

    To eliminate a mostly spreadsheet- and paper-based approach to human resources (HR), Ashoka deployed FinancialForce HCM. Nucleus’ investigation…

  • Datawatch Monarch ROI case study: Marbridge Foundation

    2016 ROI AWARD WINNER! The Marbridge Foundation deployed Datawatch Monarch to assist in the transfer of all of…

  • Salesforce Marketing Cloud ROI case study: Life Time Fitness

    Life Time Fitness deployed Salesforce Marketing Cloud to modernize its outgoing e-mail marketing. The goal was to connect…

  • Ultimate Software UltiPro ROI case study: Ross Environmental Services Inc

    Ross Environmental Services, Inc., deployed Ultimate Software’s UltiPro to modernize HR capabilities and move from a paper-based operation…