ROI Case Studies

An ROI case study is a thorough examination of the actual benefits a customer achieved from a technology deployment.

All case studies follow a consistent methodology designed to deliver an assessment of the direct and indirect benefits realized along with the financial results achieved. The studies accurately quantify ROI using the same financial rigor and approach taken by financial decision makers, ensuring credibility and giving the reader insight into the true value of the technology and the potential returns they may be able to achieve with their deployment.

How perfect does the ROI need to be

BROWSE CASE STUDIES

  • Salesforce Pardot benefit case study: Nextiva

    Nextiva implemented Salesforce’s business-to-business (B2B) marketing solution, Pardot, to upgrade and optimize the efficiency of its automated marketing…

  • Ultimate Software UltiPro ROI case study: Warren Equipment Company

    Dealing in the sales and maintenance of construction equipment, Warren Equipment Company turned to Ultimate Software to replace…

  • IBM MobileFirst ROI case study: Wipro

    2016 ROI AWARD WINNER! Wipro Ltd. deployed a custom application built on the IBM MobileFirst Platform to automate…

  • Salesforce Service Cloud ROI case study: Rosetta Stone

    Rosetta Stone deployed Salesforce Service Cloud to replace an application that limited its ability to scale and grow….

  • Igloo Software benefit case study: Home Instead Senior Care

    Home Instead Inc., franchisor of the Home Instead Senior Care franchise network, deployed Igloo Software to better support…

  • Deltek ERP ROI case study: OHM Advisors

    OHM Advisors deployed Deltek’s project management and accounting solution to support its business growth and to leverage capabilities…

  • Salesforce Desk.com ROI case study: GoSquared

    2016 ROI AWARD WINNER! GoSquared deployed Salesforce Desk.com to create a centralized multichannel system to manage support inquiries….

  • Salesforce ROI case study: Anonymous

    An anonymous company deployed Salesforce Sales Cloud and a number of third-party applications to drive greater automation of…

  • Smart Software ROI case study: Metro Transit

    Minnesota Metro Transit deployed the SmartForecasts tool from Smart Software to handle intermittent demand for equipment parts at…

  • 4R Systems benefit case study: The Vitamin Shoppe

    The Vitamin Shoppe deployed a solution from 4R Systems Inc. to improve replenishment and inventory performance for both…

  • BMC Control-M ROI case study: Telecommunications company

    A large telecommunications company deployed BMC Control-M to provide greater stability that would support automation in its billing…

  • PTC Windchill ROI case study: Anonymous manufacturer

    An anonymous manufacturing company deployed PTC Windchill to better control and consolidate parametric computer-aided design (CAD) data that…

  • Inkling ROI case study: Medtronic PMR

    Medtronic Patient Monitoring and Recovery (PMR) experienced improved employee productivity via more efficient content creation with its deployment…

  • Ceridian Dayforce ROI case study: ACCO Brands

    To replace a human resource outsourcing (HRO) solution that left the employer without control over an error-prone HR…

  • Terra Technology ROI case study: Anonymous manufacturer

    An anonymous chemical manufacturer deployed Terra Technology’s Multi-Enterprise Demand Sensing and Multi-Enterprise Inventory Optimization (MEIO) software to reduce…

  • SugarCRM ROI case study: BancVue

    BancVue deployed software from SugarCRM to provide sales, customer service, and marketing with a single point of access…

  • Apttus ROI case study: GLOBALFOUNDRIES

    GLOBALFOUNDRIES deployed Apttus applications to modernize a time-consuming manual process to develop customer quotes for full, custom-made semiconductor…

  • LLamasoft benefit case study: Cardinal Health

    Cardinal Health deployed LLamasoft’s supply design tool to evaluate the makeup of its distribution network and find ways…

  • Vena Solutions benefit case study: Biola University

    Biola University deployed Vena Solutions to improve its complex budgeting process. Nucleus found that Vena allowed the university…

  • Salesforce benefit case study: Wind River

    Wind River deployed Salesforce Sales and Service Cloud in order to replace an older system with limited functionality…

  • EfficientIP ROI case study: Anonymous University

    A European university deployed EfficientIP to streamline and improve the management of its network’s IP addresses, DNS zones,…

  • NetSuite ROI case study: Jaybird

    Jaybird deployed NetSuite in order to manage its growing business needs as its customer base increased. Nucleus found…

  • GoodData ROI case study: Anonymous

    A medium-sized software company deployed GoodData to provide sales people, managers, and executives with access to data-driven insights….

  • KANA ROI case study: City of Buffalo

    2016 ROI AWARD WINNER! The City of Buffalo deployed LAGAN Enterprise from KANA to utilize analytics capabilities for…

  • Salesforce Desk.com ROI case study: Formstack

    2015 ROI AWARD WINNER! Formstack deployed Salesforce Desk.com to support its growing customer support requirements and its “whole-company…

  • GoodData ROI case study: Raise

    2015 ROI AWARD WINNER! Raise.com deployed GoodData to replace an out-of-the-box product that lacked the flexibility to adjust…

  • Pentaho ROI case study: SpotPromo

    2015 ROI AWARD WINNER! SpotPromo deployed Pentaho business analytics to analyze multiple data sets on product pricing, inventory,…

  • Salesforce Marketing Cloud ROI case study: Room and Board

    2015 ROI AWARD WINNER! Room & Board implemented Salesforce Marketing Cloud Predictive Intelligence to support targeted e-mail and…

  • Salesforce ROI case study: Activision

    Activision integrated Salesforce Social Studio (formerly Radian6) with its Service Cloud deployment to modernize its service and support…

  • ToolsGroup benefit case study: Boise Paper

    Boise Paper deployed ToolsGroup software for inventory optimization (IO) in order to fine tune its stock holdings of…

  • Salesforce ROI case study: City of Elgin

    The City of Elgin, Illinois deployed Salesforce Service Cloud with Knowledge Base, Live Agent, and Chatter and Community…

  • GAINSystems ROI case study: QubicaAMF

    QubicaAMF Worldwide deployed software from GAINSystems to optimize its inventory holdings to support and grow its business. Nucleus…

  • LogicTools benefit case study: Sears

    Sears Holdings Corp. deployed two LogicTools supply chain applications – LogicNetPlus (LNP) and Transportation Analyst (TA) – to…

  • PTC Windchill ROI case study: STRATTEC

    STRATTEC Security Corporation deployed PTC Windchill to replace its existing product lifecycle management (PLM) solution and improve product…

  • Oracle benefit case study: Anonymous manufacturer

    A global manufacturer deployed Oracle Inventory Optimization to reduce stock held at multiple worldwide locations and to impose…

  • Barloworld benefit case study: Anonymous global 3PL

    A global third-party logistics (3PL) company deployed CAST Aurora from Barloworld Supply Chain Software to provide supply chain…

  • IBM Smarter Cities ROI Case Study: City of Fort Worth

    The City of Fort Worth implemented a joint emergency operations center (JEOC) based on IBM social software and…

  • IBM advanced analytics ROI case study – Michigan State University

    Michigan State University’s University Advancement department implemented IBM Cognos Business Intelligence and SPSS predictive analytics to provide greater…

  • PTC Windchill ROI case study: Plastic packaging manufacturer

    A plastic packaging manufacturer deployed PTC Windchill to support a more collaborative and productive development environment. Nucleus found…

  • Collaborative Managed Services benefit case study: Anonymous insurance company

    A leading excess and surplus lines insurance company moved from a project-based contract with Collaborative Consulting to an…

  • Llamasoft Benefit Case Study: McCormick and Co

    McCormick & Co. deployed Llamasoft to support its regular performance evaluation of its global supply chain network and…

  • Microsoft Dynamics Benefit Case Study: KEXP Radio

    KEXP deployed Microsoft Dynamics to support its growing contributor base. With the assistance of Microsoft Gold Partner, Webfortis…

  • Arachno Orbit Benefit Case Study: City of Champaign

    The City of Champaign, Illinois, deployed Arachno Orbit to replace an aging content management system that limited users’…

  • HighRoads ROI Case Study: Blue Cross Blue Shield of Massachusetts

    Blue Cross Blue Shield of Massachusetts (BCBS MA) deployed HighRoads to automate management of the federal mandate to…

  • Adaptive Insights ROI case study: Gentiva

    2015 ROI AWARD WINNER! Gentiva deployed Adaptive Insights’ Adaptive Planning solution to replace a number of solutions that…

  • Adaptive Insights ROI case study: Montclair State University

    Montclair State University deployed Adaptive Insights’ Adaptive Planning to replace a planning and budgeting solution that was unable…

  • Ceridian Dayforce HCM ROI case study: PSK Supermarkets

    2015 ROI AWARD WINNER! PSK Supermarkets (Foodtown) deployed Ceridian Dayforce HCM to automate many of the manual processes…

  • Salesforce Data.com ROI case study: Intercall

    InterCall deployed Salesforce Data.com to improve its strategic and tactical use of contact data in the sales process….

  • Top Image Systems ROI Case Study: Anonymous

    A company deployed Top Image Systems’s eFLOW to replace its existing capture solution. Nucleus found that using eFLOW…

  • Oracle Sales Cloud ROI case study: Batesville

    Batesville deployed Oracle Sales Cloud to replace an aging custom application that didn’t support managers’ need for greater…