ROI Case Studies

An ROI case study is a thorough examination of the actual benefits a customer achieved from a technology deployment.

All case studies follow a consistent methodology designed to deliver an assessment of the direct and indirect benefits realized along with the financial results achieved. The studies accurately quantify ROI using the same financial rigor and approach taken by financial decision makers, ensuring credibility and giving the reader insight into the true value of the technology and the potential returns they may be able to achieve with their deployment.

How perfect does the ROI need to be

BROWSE CASE STUDIES

  • Attunity ROI case study: Grizzly Oil Sands

    2015 ROi AWARD WINNER! Grizzly Oil Sands deployed Attunity Replicate with very little operational burden to consolidate and…

  • Salesforce Service Cloud ROI case study: Flexera Software

    Flexera Software deployed Salesforce Service Cloud to streamline and consolidate its customer service and support processes and provide…

  • Demandbase ROI case study: DocuSign

    2015 ROI AWARD WINNER! DocuSign, Inc. deployed Demandbase to attract the right audience to its Web site and…

  • PTC Windchill ROI case study: SRAM

    SRAM deployed PTC Windchill to integrate and unify the engineering processes for all its brands. The company’s rapid…

  • Digitech ROI case study: Commercial Metals Company

    Commercial Metals Company (CMC) deployed Digitech System’s ImageSilo to automate and integrate its newly centralized accounts payable processing…

  • Aspect ROI case study: Trupanion

    Trupanion deployed Aspect Unified UP and Workforce Optimization Suite to support its multichannel customer engagement strategy and gain…

  • Epicor ROI case study: Mercedes Medical

    2015 ROI AWARD WINNER! Mercedes Medical deployed Epicor Prophet 21 ERP to replace a number of different disparate…

  • Delphix ROI case study: CIGA

    California Insurance Guarantee Association (CIGA), chose Delphix as its enterprise standard for data management. Nucleus found that moving…

  • BlackBerry ROI case study: JC Security

    JC Security deployed BlackBerry Enterprise Server 5 and BlackBerry smartphones to create a seamless and secure mobile communication…

  • Automation Anywhere ROI case study: Quest Diagnostics

    2015 ROI AWARD Winner! Quest Diagnostics deployed Automation Anywhere to create an automated process to supply accurate patient…

  • IBM Smarter Commerce ROI case study: Mannington Mills

    Mannington Mills deployed IBM Sterling B2B Managed Services to replace an aging application supporting its EDI transactions with…

  • Oracle Sales and Marketing Cloud ROI case study: Apex

    2014 ROI AWARD WINNER! Apex IT deployed Oracle Sales and Marketing Cloud to support a more integrated, automated…

  • BPMOnline ROI case study: SCi Sales Group

    2014 ROI AWARD WINNER! SCi Sales Group deployed BPMonline to support its sales team’s lead generation, prospecting, and…

  • Salesforce Desk.com ROI case study: DealerFire

    2014 ROI AWARD WINNER! DealerFire, a specialized Web design and Internet marketing firm, deployed Salesforce Desk.com to support…

  • Epicor ROI case study: Little Hardware

    2014 ROI AWARD WINNER! Little Hardware had deployed Epicor Eagle in 1994, and recently made new investments in…

  • Microsoft Parature ROI case study: Teradici

    2014 ROI AWARD WINNER! Teradici deployed Microsoft Parature to dramatically scale its support load with a self-service platform…

  • NetSuite ROI case study: MusclePharm

    2014 ROI AWARD WINNER! MusclePharm deployed NetSuite to replace an accounting system that wouldn’t support its growth. Nucleus…

  • Ceridian Dayforce Workforce Management ROI case study: Guitar Center

    2014 ROI AWARD WINNER! Nucleus Research examined Guitar Center’s use of Ceridian Dayforce Workforce Management to identify the…

  • BMC Remedyforce ROI case study: Ameritas

    Ameritas adopted BMC Remedyforce to provide its IT support center with a consistent and standardized process to address…

  • Brightcove Benefit Case Study: ExactTarget

    Salesforce ExactTarget Marketing Cloud, a digital marketing company, adopted Brightcove’s Video Cloud to manage the development and publication…

  • M-Files ROI case study: Booth & Associates LLC

    Booth & Associates deployed M-Files DMS to improve its document storage and search capabilities to improve the efficiency…

  • Imprivata ROI case study: South Shore Hospital

    2014 ROI AWARD WINNER! South Shore Hospital, a regional healthcare provider based in South Weymouth, Massassachusetts, chose to…

  • IBM Smarter Commerce SPSS ROI case study: Mueller

    Mueller, Inc., a manufacturing company, chose IBM SPSS for predictive analytics to provide better insight into how its…

  • Adaptive Insights ROI case study: Anonymous manufacturer

    A major medical device manufacturer, chose to adopt Adaptive Insights’ Adaptive Planning for forecasting, planning, and accounting across…

  • LogMeIn Rescue ROI case study: Valiant Technology

    Valiant Technology deployed LogMeIn Rescue to enable its help desk engineers to deliver a consistently high level of…

  • BenefitFocus HR InTouch ROI case study: GCA Services Group

    Nucleus Research examined the use of BenefitFocus’s HR InTouch to identify the benefits of migrating manual HR systems…

  • LogMeIn Rescue ROI case study: Rice Toyota

    2014 ROI AWARD WINNER! Rice Toyota adopted LogMeIn Rescue to accelerate the resolution of IT helpdesk tickets. Nucleus…

  • Ceridian Dayforce HCM ROI Case Study: Falls of Neuse Management LLC

    Nucleus Research examined the use of Ceridian Dayforce HCM to identify the benefits of consolidating multiple in-house Ceridian…

  • Salesforce Data.com ROI case study: Tableau Software

    Nucleus Research examined Tableau Software’s use of Salesforce Data.com to help the company quickly identify sales leads across…

  • Igloo Software Benefit Case Study: Siegel+Gale

    Siegel+Gale, a global strategic branding firm, deployed Igloo Software’s cloud intranet solution to enhance internal collaboration, improve employee…

  • Pivotal Data Dispatch ROI Case Study: NYSE Euronext

    NYSE Euronext operates in a heavily regulated environment and must meet regulatory requirements with respect to data management,…

  • Microsoft Dynamics CRM Benefit Case Study: Anonymous

    A US state’s department of corrections (DOC) deployed a custom application developed on Microsoft Dynamics CRM to have…

  • Collaborative Domestic Solution Center Benefit Case Study: Anonymous

    The US subsidiary of a Japanese pharmaceutical firm engaged the Collaborative Domestic Solution Center to support its project…

  • NetSuite ROI case study: DocuSign

    DocuSign deployed NetSuite Financial Planning, NetSuite’s cloud budgeting, forecasting and planning solution, to support its finance team’s need…

  • LogMeIn’s join.me ROI case study: Mainstream Energy

    Mainstream Energy needed a professional conferencing solution that would support its growing collaboration needs and present the right…

  • LogMeIn join.me ROI case study: BTS

    2014 ROI AWARD WINNER! BTS, a strategy consulting firm, chose to adopt LogMeIn’s join.me for Web conferencing. Nucleus…

  • Oracle RightNow Cloud Service ROI Case Study: Anonymous

    A catalog retailer adopted Oracle Service Cloud, in this case RightNow Cloud Service, to help transition its business…

  • Qualiac ROI Case Study: Cegedim

    Cegedim deployed Qualiac to replace its existing internally-developed ERP application because it needed a more robust centralized solution…

  • Salesforce ROI Case Study: Talent Plus

    To further integrate its Sales Cloud with business operations, Talent Plus used the Salesforce Force.com platform and Jitterbit…

  • RingDNA benefit case study: Appirio

    Appirio deployed RingDNA to automate the capture of activity data and marketing campaign data in its Salesforce.com CRM…

  • Salesforce Radian6 ROI case study: Cisco

    Cisco standardized on Salesforce Radian6 to support its social media listening center, which listens to and triages more…

  • Salesforce Benefit Case Study: KIXEYE

    KIXEYE deployed Salesforce Social.com to manage its growing volume of Facebook ads to attract online gamers. Nucleus found…

  • Polycom Benefit Case Study: HomeAway

    HomeAway used Polycom RealPresence Mobile to gain benefits in travel reduction, and other associated costs for remote employees,…

  • Sage CRM Benefit Case Study: Anonymous

    Nucleus looked at a US state government agency’s use of Sage CRM and found that the application enabled…

  • Health Catalyst ROI case study: Allina Health

    Nucleus Research examined Health Catalyst’s work in deploying a data warehouse for Allina Health to identify the benefits…

  • Salesforce.com Buddy Media ROI case study: JetBlue

    JetBlue deployed Salesforce Buddy Media to have a more streamlined and flexible way to create and execute on…

  • Infor ROI Case Study: Gorman-Rupp Company

    Gorman-Rupp deployed Infor’s SyteLine to help its administrative staff efficiently process transactions and improve operations by reducing inventory…

  • Salesforce.com ROI Case Study: AW Hastings

    AW Hastings deployed the Salesforce.com Sales Cloud to replace its on-premise deployment of Microsoft Dynamics CRM. Nucleus found…

  • Epicor ROI Case Study: Walton Signage

    2013 ROI AWARD WINNER! Walton Signage used Epicor’s Tax Connect and updatable dashboards to reduce report building costs…

  • Automation Anywhere ROI Case Study: Cerner

    2013 ROI AWARD WINNER! Cerner’s health care IT team needed to streamline and automate the integration of data…