Value Matrix
The Nucleus Research Technology Value Matrix is concise assessment of the operational value a solution delivers.
It provides a relative positioning of the important vendors in a market and delivers a framework for assessing the suitability of a solution for a particular customer. Vendors are measured on both usability and functionality, factors Nucleus has found are the key drivers of value.
Latest Value Matrix Research
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Genesys and Zoom pair up to strengthen digital CX
On June 6th, Genesys, a customer experience and call center technology vendor, and Zoom Video Communications, announced an…
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CSC satisfaction survey 2022
Nucleus surveyed 171 intermediate content management users on their level of satisfaction with their current solution and found…
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ProntoForms ROI Case Study: PrimeLine
PrimeLine, a field-services conglomerate, achieved a 1228% average annual ROI and payback period of 2.4 months from its…
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Enterprise ERP Technology Value Matrix 2022
In Nucleus’ inaugural Enterprise ERP Value Matrix, we ranked ERP vendors with a proven track record of servicing…
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UKG spring analyst summit 2022
At UKG’s 2022 spring analyst summit, the company reviewed recent announcements, including leadership changes, and revealed portions of…
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HHAeXchange ROI case study : VNS Health
VNS Health deployed HHAeXchange to retire its legacy order processing platform and bring more of its business into…
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OpenBots unveils Ninja RPA migration utility
In response to the rapidly evolving RPA market, organizations often find that a different solution better suits their…
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CRM satisfaction survey 2022 : HubSpot vs Salesforce
Nucleus recently surveyed over 300 CRM users to determine their level of satisfaction with their current CRM solution…
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Analytics Technology Value Matrix 2022
Over the past couple of years, data has disrupted the traditional approach to business, and organizations of all…
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Consolidating HR with Rippling
Organizations that use multiple solutions or rely on manual processes risk operating under suboptimal conditions. Centralized HCM platforms…
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Simplify automation with Tray.io
Nucleus found that customers adopting the Tray platform can improve IT productivity by 60 percent and accelerate workflow…
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IBM expands partnership with AWS
In response to increasing customer demand for cloud deployment flexibility, IBM and AWS have announced a partnership enabling…
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Humanizing digital CX with Zendesk
At the 2022 Zendesk Relate conference held on May 11th, the vendor unveiled new functionality centered around improving…
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Informatica – Reducing costs with cloud modernization
Cloud modernization can be a complex, risky, and time-consuming task. It typically requires many hours of manual coding…
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Benefits Administration Technology Value Matrix 2022
Employee benefits have become a key component of attracting and retaining employees amidst mass resignation. Benefits administration providers…
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SAS ROI case study – Hospitality Provider
This hospitality service provider realized a 281 percent ROI with a payback period of 3.6 months after deploying…
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Zenefits simplifies SMB growth
Nucleus spoke to customers of TriNet Zenefits and found that organizations leveraging the solution can reduce onboarding time…
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Collaboration’s role in the physical office
The value of collaboration tools came to the forefront of organizations’ attention over the past three years. While…
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Best ERP systems for global tax compliance
M&A activity has ramped up as the economy attempts to stabilize following the disruption of Covid-19. With the…
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Zoho launches new marketing plus platform
As consumers continue to show increased demand for personalized experiences, marketing teams across all industries are presented with…
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SilkRoad cuts reporting time up to 60 percent
Onboarding is an employee’s first introduction to an organization and is where many new hires decide whether or…
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iPaaS Technology Value Matrix 2022
In 2021, organizations continued to embrace modernization initiatives to improve agility and reduce administrative costs. By complementing the…
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Rapid time to value with Monday.com CRM
With interest rates rising, and inflation reaching its highest point in over 40 years, organizations across all industries…
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One Network boosts demand forecast frequency & accuracy
One Network’s supply chain planning (SCP) solution offers customers real-time insights into their operations and recommends an optimized…
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Epicor launches new mobile CRM application
Earlier this month, Epicor, a global provider of industry-specific enterprise resource planning (ERP) software, launched a new mobile…
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Red Hat partners with NVIDIA
On March 22nd 2022, Red Hat extended its partnership with NVIDIA with further support for NVIDIA infrastructure. This…
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WFM Technology Value Matrix 2022
Continued difficulty in attracting and retaining a workforce, especially in hourly industries, has led employers to focus more…
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ServiceNow increases the impact of RPA
Workflow automation specialist, ServiceNow, improves employee productivity by enhancing its user experience and introducing new robotic process automation…
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Oracle ME shakes up the EX market
Oracle recently announced the launch of Oracle ME, the vendor’s employee experience platform. As employee engagement becomes critical…
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Elastic ROI case study: Telecom Provider
The telecommunication services provider realized a 283 percent ROI with a payback period of 1.7 years after deploying…
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WorkForce Software Vision 2022 Conference
At the WorkForce Software Vision 2022 conference, the vendor unveiled new functionality centered around task management, communication, and…
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Salesforce, dream versus reality
Although it is considered a leader in the CRM space, Salesforce seems to have a difficult time keeping…
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CRM Technology Value Matrix 2022
It will be difficult to overlook the glaring omission from the Leader’s quadrant in this year’s CRM Value…
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Skillsoft sets the benchmark
Skillsoft has made several recent announcements related to building out its learning content and assessment capabilities. This includes…
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The ROI framework for Oracle Cloud ERP
Nucleus has analyzed the changes in the total cost of ownership (TCO) and benefits of Oracle Cloud ERP…
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WFM Satisfaction Survey 2022
Nucleus surveyed 113 managers on their level of satisfaction with their current workforce management solution and found that…
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Best vendors set to execute on 2022 iPaaS trends
Reflecting on vendor interactions and customer interviews throughout the past year, Nucleus has identified several key trends driving…
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Blue Yonder and Snowflake increase the return on data
Blue Yonder and Snowflake deliver a new integrated data-driven approach to supply chain management by providing a single-source…
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The Financial Consolidation & Close solution ROI framework
Enterprise applications are business investments. Besides executing intended tasks, solution deployments need to demonstrate a positive ROI. Specifically,…
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iCIMS acquires Candidate.ID
iCIMS recently announced the acquisition of Candidate.ID, a Scotland-based provider of marketing automation software. As organizations continue to…
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Domo’s ROI as a data platform
Nucleus found that customers adopting Domo can develop analytic content 50 to 75 percent faster. As a result…
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Valizant accelerates time to value
While typical supply chain planning (SCP) solution implementation times for the midmarket range between four to six months,…
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Anatomy of a decision – SugarCRM
As top CRM vendors continue to expand the functionality of their solutions, the way organizations leverage their CRM…
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Blue Ridge ROI case study: Lohmiller & Company
Lohmiller & Company implemented Blue Ridge’s supply chain planning (SCP) solution to streamline and centralize its demand forecasting…
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Retire legacy FCC solutions with Oracle Fusion Cloud EPM
Though BlackLine is a leader in the financial consolidation and close (FCC) solutions market, Nucleus interviewed several companies…
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Talent management pays back $5.61 for every dollar spent
Nucleus reviewed case study data and found that Talent Management software delivers returns ranging from $2.70 to $12.10…
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The ROI of Snowflake
Nucleus interviewed multiple Snowflake customers and found that organizations can reduce administrative costs associated with their data warehouse…
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Overcoming complexity with Zoho CRM
With organizations across all industries expressing a growing desire for flexible and extended capabilities, vendors are tasked with…
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ProntoForms ROI Case Study: Global Equipment Manufacturer
Realizing front and back-office productivity gains, compliance and audit improvements, and greater organizational visibility, a global equipment manufacturer…
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The ROI of ClickUp
The real value of a project management platform comes from its ability to consolidate solutions, organize complex workflows,…