Value Matrix
The Nucleus Research Technology Value Matrix is concise assessment of the operational value a solution delivers.
It provides a relative positioning of the important vendors in a market and delivers a framework for assessing the suitability of a solution for a particular customer. Vendors are measured on both usability and functionality, factors Nucleus has found are the key drivers of value.
Latest Value Matrix Research
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Google settles for Kronos in SMB market
To bring Google Apps to more small- and medium-size businesses (SMBs), Google has settled for Kronos Incorporated as…
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Guidebook: Customer service maturity
Advancing customer service maturity enables companies to increase agent productivity, increase customer satisfaction, and deliver greater insights for…
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Infor ups its retail game
On January 18, Infor announced a partnership with Predictix, a provider of cloud-based prescriptive analytics for retail. From…
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SterlingBackcheck Wisely Acquires TalentWise
The acquisition of TalentWise by background screening vendor SterlingBackcheck positions the two favorably against competitors. Customers have access…
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Laserfiche charts 2016 plans
At the 2016 Empower conference, enterprise content management (ECM) vendor Laserfiche made several announcements outlining its Laserfiche 10…
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Ceridian gets high grades for compliance
Employers are continually challenged to comply with complex employment law – especially the Affordable Care Act (ACA), as…
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Salesforce Pardot benefit case study: Nextiva
Nextiva implemented Salesforce’s business-to-business (B2B) marketing solution, Pardot, to upgrade and optimize the efficiency of its automated marketing…
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Anatomy of a decision: the clout behind Kinaxis
Nucleus Research analyzed the experiences of a number of Kinaxis customers to understand why they chose its supply…
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The future of OpenText
Recent cloud announcements show OpenText is moving in the right direction in addressing customer demands for cloud enterprise…
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The adult guide to IoT strategy in 2016
As customers struggle to adopt Internet of things (IoT) solutions, analytics vendors need to consider three main areas…
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Infor CloudSuites for Manufacturing
Manufacturers facing increasing competition need modern systems that support value chain visibility, rapid change, and customer centricity. In…
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Data integration key to Manhattan omnichannel
Manhattan Associates has stepped forward with one of the first omnichannel solutions combining supply chain execution with order…
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Kronos grasps to Empower itself
By acquiring Empower Software Solutions, Kronos Incorporated tacitly admits that its own technology for time and attendance falls…
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Oracle weds cloud UI with simple and flexible
Like other vendors in the enterprise applications space, Oracle has touted its new user experience and interface design…
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Justifying recurrent supply chain design
For a company, the expense of hiring a consulting firm doing a single supply chain design project equals…
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A closer look at Kinaxis RapidResponse
Discrete manufacturers looking to weigh tradeoffs and complete orders on time need a near real-time solution with a…
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The future of supply chain design is ongoing
Companies have historically executed supply chain design projects on an ad-hoc basis to identify opportunities for cost savings….
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New cloud school for old-school services
It’s no surprise that traditional systems integrators (SIs) are challenged to adapt their business model to an increasingly…
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Winning with HCM in retail
Most retailers are missing out on opportunities to leverage technology, not just for scheduling and recruiting, but also…
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Anatomy of a decision: Bank price optimization technologies
Nucleus conducted in-depth interviews with price optimization customers to better understand buying decisions. We found that Nomis continues…
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Ultimate Software UltiPro ROI case study: Warren Equipment Company
Dealing in the sales and maintenance of construction equipment, Warren Equipment Company turned to Ultimate Software to replace…
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IBM MobileFirst ROI case study: Wipro
2016 ROI AWARD WINNER! Wipro Ltd. deployed a custom application built on the IBM MobileFirst Platform to automate…
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Salesforce Service Cloud ROI case study: Rosetta Stone
Rosetta Stone deployed Salesforce Service Cloud to replace an application that limited its ability to scale and grow….
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Igloo Software benefit case study: Home Instead Senior Care
Home Instead Inc., franchisor of the Home Instead Senior Care franchise network, deployed Igloo Software to better support…
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Deltek ERP ROI case study: OHM Advisors
OHM Advisors deployed Deltek’s project management and accounting solution to support its business growth and to leverage capabilities…
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Salesforce Desk.com ROI case study: GoSquared
2016 ROI AWARD WINNER! GoSquared deployed Salesforce Desk.com to create a centralized multichannel system to manage support inquiries….
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IBM brings social media analysis to the masses
On December 9, IBM announced the release of IBM Watson Analytics for Social Media. Nucleus tried the new…
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Spiro increases sales
Beyond sales force automation (SFA), sales coaching directs salespeople to do the right thing at the right time….
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Anatomy of a decision: Ceridian Dayforce HCM
Beset by an inability to manage their workforce efficiently, employers need modern technology for human capital management (HCM)….
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Looking outside SAP for the epicenter of HCM
SAP faces an urgent need to modernize its in-house solution for time and attendance. Today, a native application…
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SAP certifies ToolsGroup and thus gives up on IO
By certifying ToolsGroup’s new data connector, SAP is tacitly conceding that its rival has a stronger solution than…
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Microsoft announces Office 365 E5
On November 30, Microsoft announced the release of its Office 365 Enterprise Suite (E5) with enhancements to Skype…
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3 steps for IO vendors to boost midmarket sales
Inventory Optimization (IO) tools must become simpler to use so supply chain planners don’t need to be data…
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A closer look at Manhattan omnichannel
As bricks-and-mortar merchants struggle to run both online and store operations profitably, they need a broad omnichannel solution…
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Advanced Analytics delivers 2.2 times more ROI
Nucleus found that advanced analytics solutions deliver 2.2 times more ROI than traditional business intelligence (BI) products. This…
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Pump up retail margins with five tools
As online sales continue to gain momentum, smart retailers will invest in five supply chain tools to cut…
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3 things to learn from M-Files
In taking a closer look at enterprise content management (ECM) vendor M-Files, Nucleus found competitors should take note…
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One Network Enterprises cuts costs for Del Monte
Del Monte Foods deployed a supply chain control tower solution from One Network Enterprises to run a demand-driven…
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SilkRoad partners wisely with SmartRecruiters
When vendors enter alliances from positions of strength, everyone benefits – including the user. This year, SilkRoad has…
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Microsoft Dynamics AX goes cloud forward
Microsoft announced the latest release of Dynamics AX, with advances in user experience and further leverage of Azure…
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When ECM met HCM
The drive for human resource executives to gain a seat at the table of organizational leadership hinges partially…
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Kronos Cloud versus modern HCM tech
Kronos Incorporated has announced new capabilities in big data–driven analytics to help customers unearth and act on trends…
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Cloud data center security benefits
As concerns about security breaches and their economic and other implications grow, companies are taking a closer look…
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Revenue lift justifies DOM
With online commerce growing faster than in-store sales, bricks-and-mortar merchants are increasingly investing in Distributed Order Management (DOM)…
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Salesforce ROI case study: Anonymous
An anonymous company deployed Salesforce Sales Cloud and a number of third-party applications to drive greater automation of…
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IBM updates Box partnership
A few months on the heels of the initial partnership announcement, IBM and Box are announcing updates to…
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Guidebook: Deltek
Deltek’s enterprise resource planning (ERP) applications are designed for project-oriented businesses such as consulting firms, government contractors, accounting…
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Nucleus Top Ten Predictions for 2016
Nucleus’s top 10 predictions (and one bonus prediction) for 2016 look at the market forces and application evolutions…
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Dark cockpit lights up the supply chain
Supply chain software vendors need to apply the dark cockpit principals in developing applications with embedded analytics. As…